-
September 2023 by Andy S.
I called about a water leak in my car. The receptionist told me it would be a week until they could get to it, so we scheduled an appointment. She assured me that if I brought it in Wednesday they could get it done the same day, so I planned my schedule accordingly. I put my bike in the car and showed up at 8AM day of the appointment. The receptionist said she didn't have my name and appointment written down. After a few moments she recalled that she did take the appointment, but just didn't write it down for some reason. I was hoping I could talk to someone about the issue, but there was no one in at the time who could speak to me. She said they would check it out and call me. I biked to work, shortly after I get a call saying that there is no way they could fit in the work today because some people were sick and they were backed up with insurance related work. It was frustrating, but things happen. I bike back to the shop and the receptionist apoogized with some vague explanation. I was polite and said "Things happen. Can we reschedule?". She seemed completely disinterested in rescheduling or giving me any kind of option for getting my issue fixed. She then tells me "this isn't the kind of work we do". Why didn't she tell me that on the phone the week prior??? It would have saved me a week in getting the issue fixed and I also wouldn't have had to completely rearrange my day for no reason. At no point was the receptionist rude to me, but I am perplexed and frustrated about the needless waste of time and energy. Clearly they didn't want my business and were prioritizing insurance claim work. Fine, just tell me that from the get go so I can move on. Strong avoid!
-
September 2023 by Charles Lamb
Great work at a reasonable price as usual.
-
July 2023 by John A.
They are very good at what they do. Reliable, good work, knowledgeable and honest.Quick responses, and communication is always top of mind.
-
July 2023 by Katy M.
Did a great job fixing some damage to my car, fair prices, ordered spare parts first so my fixes only took a day, and the inside of my car was very clean when it was returned.
-
April 2023 by steve pittman
Excellent work. Car looks like new. Highly recommend Dudley Auto to all !!!
-
March 2023 by Rick S.
I had a pretty decent 'ding' on my Camaro and I really didn't want to deal with my insurance. Dudley were quick and amazing and were able to offer me some insight and ideas into what we could do. We decided on a quick easy fix until I decided to sell my car. The fix worked great, the value of my car didn't go down much and in the end we were all winners. Thank you so much!
-
January 2023 by Rick Pernak
Jose was an excellent communicator.As far as I can tell so far, everything related to the work is great. I'd say overall it took a little longer than I expected, but that's likely because of how busy they were. Jose actually spelled out how we could minimize the amount of time we were without our car (order the part, bring car in to figure out how to paint, then bring car again when the painting was done). so the car might have been in the shop for 4 hours or so over the course of a couple weeks.parts estimate matched exactly with competitors'. labor was cheaper, so good value in a relative sense.Services: Body & Trim
-
December 2022 by JOHN HALL
Towed my car for police. Within a few days, the storage was more than car's value. No deals, no help. This was awhile back & Dudley Autobody accepted my Title for the storage costs. Was not very happy and I'll never forget this place
-
December 2022 by Jennifer L.
Recently had my 3rd visit with our cars to Dudley Street Auto Body and we received stellar service every time. Everyone is professional and knowledgeable. My car was not only fixed perfectly but cleaner than it has ever been I highly recommend this friendly and fantastic crew!!
-
November 2022 by Lorraine Magarian
The staff is always there to help me with various sundry issues with my car (e g. Seatbelt twisting and locking). They're friendly and professionalThanks Dudley! Also, their work is top of the line!
-
July 2022 by Becky Z.
Ive used Dudley Street Auto Body on 3 occasions over the last 10 years. They have always done terrific work, been honest, and had prices well below the competition. I would highly recommend them.
-
July 2022 by Dhiogo Freccia
They did an excellent job fixing the front of my car. The parts took a long time to get there but it was because of tesla supplies problem. Mike and Donna were always available when needed and followed up during whole time. Thanks
-
April 2022 by Shai Kivity
They fixed my car after an accident. Hector was really great to work with, but for some reason he is not around. Now there is a guy there called Mike who never responds to my emails. I got the car back with a broken Lower Steering Column Panels and I've been trying to get him to fix that but he is ghosting me
-
March 2022 by stephanie smith
Outstanding. They made the entire process really easy and the work they did was flawless.
-
November 2021 by Liza S.
Nobody goes to an autobody shop for fun but Dudely Street Autobody made it as painless as possible. They were upfront and honest with me about costs, timing, and insurance, and did a great job replacing the door on my vehicle. Everyone I spoke to was courteous and friendly. My repair looks great.
