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May 2023 by Jack Ross
Great service and they always have what I need.
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April 2022 by kelly fitzpatrick
I assessed $875 in overdraft fees even though I have two accounts with this bank and one of them has money in it and they have no way of connecting them or transfer money between them. There is no such thing as transfers unless you call them and even then you cannot transfer money out of the bank, you can only transfer money between accounts. Red Tape with my own money.(Side note: overdraft fees and insufficient fund fees are predatory in general and many banks have done away with them. There is no cost to refuse a transaction. Your computer did not occur $35 in expenses.)Today I am trying to close my accounts because of the $875 in fees and they are telling me they will need to take the money from the other account. Ummm WHY DIDN'T YOU DO THAT THE WHOLE TIME. Then I wouldn't have fees.Also the reason I don't have over draft protection is not because I did not try, I did try. You cannot sign up online. I have called and tried to do it over the phone, you cannot. You have to "apply for a loan" and then a random person calls you and without and security asks you to email them documents to a random email address. Also you have to sign closing documents "in person" - which honestly- is it 1982? I was confused and called the bank and asked if this person was even real. Apparently yes. I asked not to deal with this person that doesn't take security seriously. Apparently she is the only way to set up overdraft protection. The paperwork they needed was to confirm my address - two pieces of mail. I emailed two pieces of mail. Apparently the file type is incorrect so still no overdraft protection. These surely would have been things that they collected when I opened both of my accounts with them??? They ask me my address every time I call- but in this special circumstance they need to confirm my address again a different way with two pieces of mail.Today when I asked to transfer my remaining funds out of the bank, they have no way of doing it. They told me they were going to mail me checks to take care of transferring the funds. And they automatically said they would mail them to my address, noting the address.The same address they haven't been able to confirm this whole time- barring me from having overdraft protection. - I have just called and they confirmed that they have this address again on the phone.
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April 2022 by Doc Robinson
Had an acct with these folks since 1960.Travelled all across this country, CSB is hands-down the best service anywhere.!!
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July 2021 by Bert Cassim
NICE PLACE .
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April 2021 by Ira Kuznick
Great service!
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March 2020 by supriyo Dey
I opened a checking account in Oct 2019 and the account opener told me if I send 1000 usd per month direct deposit and 5 transduction in each month I will get 300 usd bonus. I did exactly the same however did not received any bonus after 3 months. I visited the branch several times but no positive answer. I will not recommend to open an account specially if you are going to land from outside.
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June 2019 by Olivier Saint-Vincent
Great bank, great customer service!
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June 2019 by Sam Levi
It is a very great bank. There is excellent customer service in addition to a coin counter. They offer many account types such as student chequing, basic savings and certificates of deposit. There is air conditioning so the place is always at the optimal temperature inside.
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February 2017 by sandra abbott
Everybody knows my name
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October 2016 by Zeynep Ahmad
You all have always been very kind to me.
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October 2014 by Donald Mei
Its a great bank. Small enough so there is accountability and a real sense of service. Large enough to have all the banking products and technology you want. (Like mobile check deposit)