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June 2023 by Kelsey McGlashan
Highly recommend. Honest, friendly and customer service oriented.They definitely are popular and were booking appointments a couple weeks out, but after my first experience there yesterday I absolutely plan on going back and I would recommend.I needed a tire swap and they got it done within an hour or so after I had dropped it off. They also checked for any other underlying issues. I had asked them to check my brakes because my last shop told me that they needed to be replaced which seemed drastic as they are not that old and seemed to be working fine. The team at Bruce's/Summer St Auto reassured me that I have nothing to worry about and that they are perfectly fine and not to waste my money.Really appreciated the honesty and care that they provided while completing the work quickly and effectively.
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May 2023 by Linda S.
My family has always used Bruce's. The staff is competent and the customer service is on point. Just this week got new tires for my old SUV. Love to shop local and the price was competitive.
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December 2022 by M T.
Great customer service!! I needed to get a nail out of my tire and they were quick and reliable.
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October 2022 by joshua harr
Bruce's did a same-day, unscheduled fix for a slow-leak for me. They also noticed a burned-out headlight and replaced for a very reasonable fee (after asking me first). I recommend highly.
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September 2022 by Neale Brown
Friendly, honest, clear staff with excellent service times and great communication through out 10/10 recommend.
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February 2022 by S R B.
Had a slow tire leak. Brought the car to Bruce's. He didn't try to sell me new tires, just fixed the leak, which turned out to be a nail. All friendly and capable staff. My father went here for years, for repairs and tires. It is nice to have a dependable, honest auto shop in town. No need to go to big box tire stores by the highway. I was able to wait for the repair, but could have walked home, or uber.
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January 2022 by Mandy Ellenwood
Personable, reasonable and trustworthy! So glad this business was recommended to me.
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September 2021 by Zhu Tian X.
I had a slow leak and called the shop, Bruce and his staff got me an available slot the next day. Joe quickly identified the problem (a nail in the tire) and got the run-flat tire replaced the next day. Problem fixed within two days, at reasonable price! Highly recommended.
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August 2021 by Tasia G.
I found this car repair shop to be trustworthy, honest and professional. They were simply easy to work with. I needed to have a new set a tires. The local dealership quoted me about $1000. Bruce's Tire & repair got everything done for less than $750. All four tires replaced including installation. Dan and the office staff were polite, courteous, professional and easy to work with. Ken, the head mechanic has tons of experience and is very knowledge.
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July 2021 by David L.
New to area, nail in tire. Found Bruce on Yelp. Bruce patched the tire properly (from the inside) at a fair price and when he said he would. Can't ask for more than that.
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May 2021 by Eric Geggatt
Called at least 20 times over several days to schedule service and no one answered the phone. Very disappointing..
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April 2021 by Berk S.
I'm terrible with tires. Since getting my car, I've damaged my tires in every way imaginable due to my driving. So naturally, I had to get my tires replaced very frequently. Until these guys! Last time around, I got my tires replaced at them and I went with low to mid price tires as usual, taking their recommendation. It's been years, and my tires still haven't given me a problem despite all the ups and downs of the beautiful roads of Massachusetts. If you need new tires, this is the place to go.
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March 2021 by Charles Parsons
Just had 4 tires replaced at Bruce’s. Hands down the best experience at a mechanic shop. The customer service was excellent, Bruce was very thorough and friendly, and they had my car done in less than an hour. He gave me several recommendations for tires based on my driving type, and didn’t pressure me in any way. 10/10 would recommend this shop to anyone looking for great customer service and an excellent overall experience.
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February 2021 by Abdelkader Amiar
Prices are not on the size of the tires but on the models of the care driving.
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February 2021 by pascal schamber
If only it was possible to give them 6 stars. Don't get your tires fixed anywhere else.
