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9AM - 2PM
141 Massachusetts Ave, Arlington
Banks
“Since opening up an account I can’t say anything negative about the bank nor this branch nothing but positive and excellent customer service and it they definitely will go above and beyond to help you in whatever you need! Big shout out to Karla she was very helpful with answering my questions through the phone today :)”
“I visit the burlington branch three or four times a year. I have always been treated very well by any and all employees. Savings and cd rates are very competitive. Recently I met with ***********************, a pleasure and very helpful.*************************”
“My experience at the Arlington branch was truly exceptional. I had an appointment to open a business account and was immediately greeted by an experienced assistant store manager. She was incredibly friendly, knowledgeable, and efficient, making the process smooth and stress-free.”
“this is the branch i always go to,and the employee,s are excellent in skill and in personality,they always take care of what i do or need,they are people i appreciate,and the asst.manager did me a favor and saved me money on something,so they also go the extra mile,thank you”
“Excellent customer service. The banker went above and beyond helping me with my request. Even as we encountered some hiccups he promptly took action and did so with a smile on his face until the job was done.The building itself is also nice and parking was easy.”
“I am surprised to see the previous reviews with only 1 star.... Everytime, my husband and I go there, from the tellers to the bank manager they have consistently been great! I would go even beyond that and say that I feel like they have my back. Carolina Yong is really an exceptional employee, she looked at our account, told us that our rate for our HELOC was too high, convinced us to switch and thanks to her that we are saving almost 250$ a month. And whenever there is an offer that she thinks we will benefit, she always send an e-mail. This is above and beyond one could expect from their bank, thus I highly recommend this bank without any reservation.”
“Very good experience at this BoA branch. I needed to securely wire a down payment for my home closing. The staff there were very helpful, it was easy to schedule an appointment, and the wiring went smoothly.”
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“While my interactions with members of Leader Bank were only through email and phone, I wanted to leave this review to express my biggest gratitude to the team for making the mortgage process a breeze. As a first time home buyer, I had a lot of stress and worries about a process that I wasn't familiar with. The team at Leader Bank made all my worries go away, laid out everything out in detail, answered all questions I had, were VERY quick and efficient in responding to time-sensitive requests, etc. I feel as if I have built a relationship with the team members where I can reach out anytime with questions even after closing. You don't get that same relationship with major banks. Thank you to Chris B, Ryan F, and Paul Z for assisting with bringing my home ownership dreams come true. I couldn't be happier to have gone with Leader and highly recommend others to go with them as well.”