American Alarm and Communications, Inc. is a highly regarded security company that provides professional, responsive, and timely service to its customers. The company's technicians, such as Scott and Andy, are praised for their expertise, meticulous nature, and friendly personalities, as they have been able to quickly identify and resolve issues with customers' security systems. Customers have expressed their satisfaction with the company's top-notch customer service and expertise, as well as its competitive pricing. The company has been particularly helpful for businesses in the cannabis industry, providing security solutions that meet their specific needs. However, some customers have reported concerns about the company's pricing and upselling practices, with one customer claiming that the company's initial low monthly quote was followed by a significant increase in installation costs. Despite this, the majority of reviews indicate that American Alarm and Communications, Inc. is a reliable and trustworthy security provider that consistently delivers excellent service to its clients.
If I could give a 10, I would. I'm selling my home and this company was awesome at getting the smoke detection system up and ready for inspection. Shawn was great and Jason went beyond the call of duty. I highly recommend!
March 2024
Very pleased with the proactive service over the years! Gerard "Jerry" N. is phenomenal to work with! Professional, responsive and timely service consistently!
July 2023
Absolutely fantastic company to work with! Top notch customer service and expertise! Pricing is a plus! If you're in the cannabis space and looking for a security solution partner, look no further!
