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December 2023 by Matt K.
Way better than Hillside in Belmont which is less customer centric compared to the one in Arlington
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October 2023 by Zachary Milligan-Pate
Shattuck is my go-to hardware store. They've got plenty of selection across most all departments including a great loose hardware selection. Friendly and knowledgeable staff too.
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September 2023 by Marlon Ewing
Very clean, neat, and well stocked store. Employees were patient and accommodating.
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August 2023 by Stephen Reposa
Great place for all your hardware and things you can't find anywhere else!
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July 2023 by David Ballard
The folks here are some of the most helpful and knowledgeable people I have seen. A cut above. No hardware store even comes close for service, and their prices are reasonable too!
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June 2023 by Bill F
Great old school hardware store. Currently affiliated with Ace chain.
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May 2023 by Dick Caro
A local gem. A hardware store that has everything - somewhere. If you can't find it, ask and they will take you to it. Just a little more expensive than Home Depot, but they provide good service to help you make a decision and how to install it.They have 2 locations in Arlington and one in Lexington.
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April 2023 by Nancy Darish
Love the staff at the Arlington location. Everyone is polite and extremely helpful.
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March 2023 by Joe Sellers
Fantastic store, great employees and service. I had such a pleasant experience with cashier Grace (I believe that was her name) - after shopping in so many big box stores where staff couldn't be bothered with you, Grace restored my faith in humanity! More stores need employees like Grace!
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February 2023 by tim white
Love long standing local businesses focused on serving the community.This place is just that . As the oldest business in arlington, they continue to deliver a high level if service combined with knowledge that brings you more than the big box stores can. I ordered and oversized 26”webber charcoal kettle from an ACE hardware which has been just an excellent grill. I had worn out the bottom charcoal grate . .Shattucks had two of these rarer grills in Stock and offered to take the bottom grate from one of these new units if i needed my part fast . Exceptional value reflected right there :)You wont believe how much they ock into this surprising large store
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February 2023 by Brett Mason
Since they are a certified Stihl dealer I expected better customer service then what I got. The staff can’t really answer questions about the Stihl products.
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January 2023 by pat westwater-jong
Mark gave me the most outstanding service possible. A couple of nuts and bolts were loose on my roof rake, I've had to stop raking frequently to tighten them. But one nut and bolt disappeared into the snow last weekend - so i had to replace them and replace a rusty slightly broken butterfly screw as well. Mark not only found the right nuts and bolts, washers and screw, he put everything together to make sure they were all the right size. What a nice man! So knowledgeable and helpful. Shattucks is lucky to have such a smart and hardworking and helpful team member. Arlington is lucky to have this store.
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January 2023 by James Zelony
A great local hardware store with tons of inventory, hard to find items and helpful staff. I highly recommend them!
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December 2022 by Heather Steckel
They're very helpful, and have everything you could ever need
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December 2022 by T
This place is Aces. Staff is friendly and helpful. They seem to stock everything.
