R.W. Shattuck & Co Inc. is a well-regarded local Ace Hardware store known for its extensive selection and exceptional service. With two locations in Arlington and one in Lexington, it stands out as a community-focused business, often described as a "local gem." Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist shoppers in finding what they need. Many reviews highlight the store's commitment to personal service, making it a preferred choice over larger big-box retailers. The prices are noted to be slightly higher than competitors like Home Depot, but shoppers feel the quality of service justifies the cost. Shattuck & Co Inc. has a reputation for having a wide range of products, including a great selection of loose hardware. One customer shared an experience of receiving help with a rare grill part, emphasizing the store's willingness to provide exceptional value and support. Overall, R.W. Shattuck & Co Inc. combines a deep knowledge of hardware with a dedication to serving the community, making it a trusted destination for local shoppers.
Great Store, Great Staff, very helpful all the time.
December 2023
Way better than Hillside in Belmont which is less customer centric compared to the one in Arlington
October 2023
Shattuck is my go-to hardware store. They've got plenty of selection across most all departments including a great loose hardware selection. Friendly and knowledgeable staff too.
