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October 2023 by Cecil Andrews
Had a great experienced with Bill DeLuca. The sales consultant, Marc Ganek, was outstanding!! Took the time to explain everything in detail and negotiated with professionalism. No pressure and offered a few suggestions of how this vehicle could work for me finically. They come highly recommended.
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September 2023 by Kathryn Vives
Easy to schedule my retrofit and was able to double the appointment with my vehicle service. Everyone I've dealt with at DeLuca is friendly, knowledgable, and efficient.
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September 2023 by Виталик Аллахвердов
Was told I was coming to look at a vehicle with no accidents and one owner. Happened to be a vehicle with 2 owners, repainted door, fender and bumper. E300 that was already inspected by a technician had oil level below minimum, had free play in motor mount, and extremely rusted brake rotors. I hi regret wasting my time to find out that vehicle description was a complete lie. Do not trust this dealer.
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September 2023 by Daniel Lupu
Worset customer service experience ever. Alan was rude and when asked to have the car lifted to check underneath stated that "price will not be discounted". I said that I will pay the asking price just want to make sure that oil is not leaking as the oil was low. Alan said "I don't care" when I wanted to show the issues found on the car. When asked about his comment since he is the sale person he stated "I don't care because not my car it's the dealership" at this point asked to speak to another sale person as I didn't want to work with Alan. He said " there are no other sale associates in the building. I told him I'll go in and ask when he said "you will be kicked out. Never had such disrespectful unprofessional sale associate. Don't go there if Alan is your salesperson ask for another one. Don't waste your time in this so called dealership.
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August 2023 by Lumma Regazzi
My husband and I bought two cars with Alan's help. Both times Alan was super attentive and made the whole process easier for us, we took the car both times on the same day, that won our hearts. Thank you Alan and the whole team for helping us. We love cars. Orland and Lumma
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August 2023 by Robyn Zaft
Alan Katz is a salesman like no other. He brought us from start to finish seamlessly. I would recommend him highly to anyone. No pressure either!
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July 2023 by Zoe Henderson
I bought my first vehicle with Bill DeLuca in Andover and I had a great experience. It was my first time buying a car and I had no idea what to expect. They made the car buying process so easy for me and worked with me to find a car I not only loved, but could afford. Ian was awesome and had great communication skills to keep me in the loop throughout the whole process. He was knowledgeable, helpful, and very resourceful. I send all my family and friends here when their looking for a new vehicle..
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July 2023 by Ellery Sachs
Our vehicle was in for repairs for over two weeks when we called for an update at which time we were informed no work had been performed and in fact the location of our vehicle was uncertain. We were told a call would be returned and it was not. We called the following day and still no vehicle was located. Finally received a call that the vehicle was located and work would begin when part/parts were ordered and received. No apology or expedited service was offered or delivered.
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July 2023 by Carmen Barous
It was a pleasure to meet and work with Al DeLuca to purchase my new car. Mark was also very helpful. I highly recommend them. The whole process was made easy. A great experience.
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June 2023 by Peter Dulac
John Lynch is the Best ! This is my second Escalade purchase from him and I would never go anywhere else. John helped in every way and had very good communication through my trucks build. Shout out to Alan for all the help going through every aspect of the new technology, I feel like at expert. Thank you Bill DeLuca Team !
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June 2023 by Kurt Landry
My wife and I had the best car buying experience of our lives with Marc Ganek at Bill Deluca Chevrolet. No nonsense at all and we drove away with the vehicle we wanted at a great price. Thanks to everyone at Deluca!
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June 2023 by Steven Stewart
On June 5th I went to Bill DeLuca’s Cadillac looking for a new car,, I was greeted by Marc Ganek. Marc asked me what I was looking for, he showed me a 2018 XT5 . Marc answered all my questions addressed my concerns and we made the deal. Marc is one of a kind I can’t thank him enough for helping me buy a car. I will recommend Marc John Lynch and the rest of the DeLuca team . Thanks again Steve Stewart
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May 2023 by Laura R.
Don't waste your time going to this dealer! They refused to sell me a car because I wouldn't finance thru them. Who refuses to sell a car........ I told them before I test drove the cars that I wouldn't need to finance thru them.They waisted my time and then tried to bully me into financing with them at a high rate. Ya no thanks!! I'm astonished with how this all went down.
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April 2023 by Scott Munroe
I had a great experience from start to finish with Alan Katz. I highly recommend working with him. Alan is a numbers guy and a straight shooter and I felt more than comfortable using his advice to proceed with my car purchase. He was able to streamline paperwork, new car detail, and inspection getting the transaction done in a single visit to the dealership.
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April 2023 by Donald Demers
We can always count on Bill Deluca of Woodworth Motors and their Service Dept in Andover, to take care of both our Vehicles on a Saturday!!! I know it’s valuable time, we really appreciate that time you put in on a Saturday. New Coffee Machine is a BIG hit!!!Thank you from both of us!!!Donald & Lois Demers
