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December 2023 by Lou Chalifour
My wife already left a review for Jim and Florence and the team at CrossCountry Mortgage but I felt compelled to add my own thoughts. We’ve worked with Jim for over 25 years now and I wouldn’t even consider going anywhere else. The level of trust, knowing that he’ll provide the best solution, and the speed and thoroughness of the whole mortgage process is second to none. And if you have a question or need help with something, they actually answer the phone when you call! That’s pretty rare these days.Thank you Jim, Flo, and the whole team at CrossCountry Mortgage. You guys are the best!
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December 2023 by Christina Chalifour
Jim and Team are amazing! The entire process was easy and so convenient with being to complete electronically, saving time!
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August 2023 by Rajesh Zacharias
Jim & Team were excellent from the get go . As first time home buyers in a very competitive market we had a a lot to learn quickly .Jim and team seamlessly helped us organize and submit everything required . Jim kept in touch with me even after an earlier offer did not get accepted . He offered me a competitive rate , kept me updated on the market and various steps and helped allay our anxieties through the process . He made himself available , accommodating my late and irregular work hours . The website and documentation process was entirely online and made this process easily manageable with my hectic schedule . I had responses to my questions promptly from his team .Jim and team have our highest recommendation! Thank you Jim & Team at Cross Country Mortgage !!
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December 2022 by Jingyong Pan
I worked with Jim Kochakian and his team at CrossCountry Mortgage on my mortgage application. They were always on time, easy going to work with! Because of most recent mortgage interest hikes, we were worried if we could get a decent rate. We raised our concerns to Jim, and he was on top of it. With his knowledge and experience, within few days, he was able to find a perfect time to lock our rate. Jim and his team made buying our house seamless, communicating with us every step so that the closing process went smoothly.
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December 2022 by Cindy Faro
Jim has been the best mortgage Loan Officer I have worked with. Not only did he help me achieve what I envisioned, but he was able to make things happen that I didn't think were possible. I am mortgage lingo stupid and Jim was with me every step of the way and always offered great help! His team is also amazing with always being in contact and sending cute videos along the way to keep you informed! He is the man! He has changed my daughter and my life as we enter the next chapter for my daughters college years!
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December 2022 by Dana Moquin
We have worked with Jim many times over the last 20 years ( 5 different homes and a few refinances along the way). As usual Jim, Florence and the rest of the team at Cross Country came through for us with flying colors. Extremely easy to work with and they just get it done. Jim and his team at Cross Country are the only mortgage company we will use, PERIOD...
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December 2022 by Mary Strawser
Jim and his team were great to work with. They followed up with us throughout our home search and then went full steam ahead when we were ready to buy. Communication was great. I always felt comfortable asking any question about something I was uncertain about. I would recommend them to anyone looking for a mortgage.
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December 2022 by Stephen Campagnone
I have worked with Jim in the past on previous mortgages and once again it was a pleasure to work with him. Jim, Florence, and the rest of the team made my buying experience as seamless and stress free as possible. I would highly recommend Jim and his team for sure.
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December 2022 by Mabel G
Jim and his team just did our refinancing, and they were great. They did everything in a timely fashion, they collaborated with us and treated us like family. I highly recommend Jim and his team.