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March 2024 by Cathy Day
Most seniors want nothing more than to stay in their own home. Unfortunately, this is not always safe for varying reasons. When our family member was not safe to live alone, we turned to Bridges in Andover. From the very first meeting with administrators, we felt that this would be a great home for our loved one who needed a memory care facility. The facility is warm, inviting, clean, active, and homey. After over two years, we still feel the same about Bridges and the wonderful decision that we made. The choices for activities are amazing and ever-changing. The staff is attentive and extremely responsive to our questions and requests.It’s never an easy path when searching for an assisted living facility. Our family highly recommends Bridges in Andover!
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March 2024 by Shirley F.
My relative recently spent 2 months in Bridges at Andover while waiting for an apartment in the Lexington facility. From first contact to last all staff were so welcoming, helpful, and kind. They gave great care, anticipated needs and communicated well. Thank you to all the staff at Bridges in Andover. You're awesome. Oh and the place is GORGEOUS too. So many lovely spots to visit and walk.
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February 2024 by Mileila Jimenez
I've being working for Bridges for almost six years now and really enjoy my role as Wellness Coordinator. The most rewarding part of the job is that it allows me to directly impact the lives of our residents, staff and families. Whether it’s ensuring the building is well staffed, meeting with families or just saying ‘hi’ to residents and staff in the morning, I know I am actively contributing to their quality of life. I sure treasure the interactions specially in my second favorite department KITCHEN. Some days, I think they make more of a difference in my life than I do in theirs!
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November 2023 by PETER H. DRAGONAS, M.D.
My brother is a resident. He is much better than when he entered, over one year ago. I can not say enough for Reshma Nair and her staff. The physical plant is very well designed, as well.Mrs.Nair, CEO, has helpednumerous people I referred to her, even from out of state. A clear choice.
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August 2023 by diane lim
The experience of putting a loved one in a memory care facility has been challenging on many fronts but I have found Bridges at Andover to be a wonderful partner in this journey. The entire staff who work directly with the residents as well as the administration have consistently demonstrated a positive and supportive attitude. No facility can be 100% perfect in every facet of elder care but I have found everyone at Bridges to be consistently willing to work with the family to ensure that their loved one is well cared for and safe. It's not an easy job to do day in and day out, but the responsiveness and level of caring at Bridges at Andover has been commendable.
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July 2023 by Naldo Sanchez
Been working in here for five years been with the company 10 will not change a day the caring that andover team has towards are residents its amazing we are a bridges family.
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May 2023 by Henry Lara
Working for Bridges by Epoch at Andover is truly rewarding. I have been with the company since August 2022 and I look forward to coming into work everyday. The residents, families, staff and management team are wonderful. An overall great place to work!!
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May 2023 by Amanda Cowan
Bridges at Andover is a great place to work at. It is by far one of the best places I have worked for. The energy is always upbeat and positive. All the staff is super supportive, we all work as a team. The staff is genuinely here for the residents and tend to all their needs. One of my favorite parts is we all establish a close relationship with each and everyone one of our residents, we really take the time to get to know them. I would recommend this place to anyone in a heart beat.
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May 2023 by Cindy Abreu
I have been working here since November and I have been loving it, all the residents and staff are great. Always so many smiles at bridges!!
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May 2023 by Maribel Zannini
This facility is far one of the best I have visited.From their customers service to the cliness of the center. Sarah and her team do a very good job with their involvement with the community. Picture from resent community event at Academy Manor orgazed by Bridges Epoch of Andover.
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May 2023 by Lana Durocher
I have worked in healthcare for nearly 20 years. 10 years of those being in the Senior Living industry. Bridges by EPOCH in Andover provides excellent care for their residents and strives to exceed expectations with their families. The staff is top notch and has training that helps them understand memory loss and how to work patiently to deliver service and care to each and every resident. I wouldn't hesitate to refer a loved one for care with this team!
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May 2023 by Kerry Slattery
Working with the professionals at Bridges by EPOCH at Andover is top notch. Not only are they professional, personable and caring, but are experts in the dementia world. The educational series and support groups they offer, help professionals and caregivers with necessary resources to help those around us. I can't tell you how many families, Social Worker's, and colleagues that I have referred their programs to for further support and education. Knowledge is power, and this road is never easy. Their community is always impeccable, and the food is amazing. The residents are well engaged with a full activity program, and the they truly look happy and well cared for. I recommend checking them out if memory care is needed for someone you love.
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May 2023 by Duncan Bartlett
I work at Bridges of Andover and have for 2 years and for the company for the last 9 years. I take great pride in my work and pride in our kitchen. The residents are always number 1 in our hearts and thoughts. I truly enjoy working for Reshma and the rest of the directors who all work very hard in making everyone accountable for there jobs.
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May 2023 by Robin Uvanni
Working at Bridges by EPOCH at Andover is both rewarding and fun! I have been working in the Life Enrichment Department since June of 2022. I truly enjoy working with such a dedicated staff. Our residents are all very special to me and I consider my work my calling and gift and not just a job.There is a great team spirit here. The entire Bridges team truly cares for our residents. I am blessed to work with such awesome staff and residents!
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March 2023 by L Sun
Did Walt Disney build this facility for the mother he hated?During the days I spent looking after my dying grandmother, I noticed some things:1. The front of house staff are lovely and personable.2. The staff that your loved ones will interact with are distant, robotic, and harsh.3. Your elders will stand at the gate to a kitchen, admiring an out-of-reach fruit bowl. They will beg for it and be denied.4. When my elder died, I had to wheel and lug their belongings through the main living area. By design, they didn’t protect residents from this disruption which put the responsibility on my family to create a plan for moving our grandparent’s estate through the property without disturbing your grandparents.5. They post images of residents with Alzheimer’s to their social media pages without consent from the resident or their family.6. I could go on and on but I’ll rest on this: if you want to punish your elder, look no further.7. Keep them home.
