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February 2024 by Laurie Rubin
The staff is very kind and caring. Dr. Lincoln takes good care of my Guinea pig Ellie. Works hard to find solutions to her problems. Atmosphere is clean and welcoming. Front staff always greets you immediately with a smile. We are happy with the care given to our Guinea pigs Ellie and Ernie.
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February 2024 by Marco Franco Piola
The attention is very good and they are professional
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December 2023 by Jack Guthrie
I brought my 10-year-old domestic shorthair cat Matteo to his first physical at Andover Animal Hospital today. He saw Dr. Hamilton Lincoln, VMD as his vet and his technician was Alex. They took such great care of him, and he seemed a lot more comfortable with them and their handling of him than I had seen him with our previous vet. I was told he could use a dental cleaning in the next year, and although it's money I'm kind of excited for it because it makes me happy to know that there are people who will take such good care of him. Thank you Dr. Lincoln and Alex for all your incredible care today. I look forward to working with you guys again.
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November 2023 by morgan pistorino
Moved to the area over the summer and this place is amazing! My dog was very well taken care of during her surgery and follow up appointments! They were also very quick to schedule us for surgery. The staff is so friendly they pick up right away when you call. Everyone is so nice and truly cares about your pet. They also have a great text messaging system where you can send photos and a vet will look at them to decide if your pet needs to be seen it not.
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October 2023 by C Flynn
I previously listed a harsh 1 star review of AAH. It was due in part to experience I had with one of their animal doctors (Dr. Marion).While I may not choose to come to see her again I get that people do have bad days and make mistakes. I also was not making any attempt to make the situation better.I decided to change the review as I cannot grade an entire office on the first time experience of my meeting with Dr. Marion. I also cannot grade her as a whole on a single meeting.After leaving the office, Dr. Caramati took time out of her schedule to call me to discuss my experiences as well as to discuss coming back to have the animals seen.She (Dr. Caramati) was very considerate and took time to listen to my concerns, share non-bias observations and it made me realize why I chose Andover Animal in the first place.I would recommend that you go to AAH for treatment for your animals as well as offer Dr. Marion a chance to meet / exceed your expectations.I normally would not retract a review but after the care and time that the rest of the team offered, I feel I should offer them at least as much as they have always (over the last five years) gone above and beyond to assist me in any way the pets needed.
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September 2023 by Rachel B.
This is practically a concierge vet (like concierge human doctors, where you can text them and they’re always in your pocket) except that it doesn’t cost extra money. They are just a great vet. I text them in the middle of the night and wake up to a reply. Both times I’ve had problems with my kitties, they get them into their urgent care THAT DAY. And they’re just so sweet. It’s a clean and cute establishment. Go here for everything except for 2am emergencies, for which you can go to Bulger. It’s the perfect plan.
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September 2023 by Whitney Liechti
Friendly staff, clean facility, very reasonable pricing. Wait times for appointments can be a little long at time which is challenging when waiting with an energetic excitable puppy
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August 2023 by Bryanna Allison
Do not come here for sick visits or urgent cases. Came in for X-rays and they suggested we wait another day as it’s likely a GI Bug. It was a bowel obstruction. The emergency vet I eventually took him to said if we had waited one more day his intestines would have imploded. He is doing well after surgery at VEG in Boston today.
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July 2023 by Rochelle Mineau
I've been bringing my fur babies to Andover Animal Hospital for over 25 years. The veterinarians and technical staff are warm, compassionate and caring and the hospital is open every day for appointments. I've experienced them for wellness exams, vaccinations, urgent care, surgeries, and x-rays for my pets. I would highly recommend AAH for the best pet care in the area!
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June 2023 by Mike Wenetta
Finding a certified avian specialist for a feathered friends can be exhausting; happy to say ive found my go-to spot here though~ everyone was so kind, the tech and vet were very patient and friendly. And the cherry on top for me was the follow up call I got 2 days later on a Sunday no less where they wanted to make sure she settled back in after her prior visit~
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June 2023 by judi h
After a bad experience with another vet I brought my cat Ali here. Everyone was so friendly and kind. Ali needed her shots and a couple of days later I received a call asking how she was doing. Andover Animal Hospital is the only vet that I will be using.Thank you again for such wonderful care!
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June 2023 by tom alessi
We have been going to the hosiptal for 20 years, the quality of service has decreased over the last 2 years. Recently my english lab became ill, would not eat his food. We call the vet to set up an appointment, if we want the same day, they were going to charge us 150.00. Which is new to us???We saw the visiting vet?? Who we did not know , she was very good, but there was no follow up, blood test showed white blood cell was high?After a month and half, of numerous calls, appointments...We went to a urgent care, they took a xray of his lungs, and they thought it was pheumonia. The vet there called the Mass vet referral Hosital in Woburn Ma. The vets there are great!! they took my dog in and did the proper test on him , they found he had lung cancer. So in 8 hour the right vet found out what was wrong with him. We had to put him down yesterday!!!! If they did their jobs correctly my dog might be alive . Thx Androve hosiptal!!!, NEVER GO THERE!!!
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May 2023 by Scott Keller
My pets have been seen by Andover Animal Hospital for close to 50 years, beginning with the beloved Dr Lindsay. He set the bar high for future generations and boy everyone at the hospital has met those high standards. Whether my appointments are with a tech or with a Doctor, my pets and I have been treated with the utmost professionalism and care that anyone could ask for. The staff also has always been professional and courteous, which sometimes I imagine is difficult with an array of animals at the front desk, all waiting to be seen.I would not even think about taking my pets to any other Veterinary Hospital.
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May 2023 by Thomas Goulet
I brought my dog (Stitch) in for an emergency visit this past Tuesday, the staff and doctor were amazing! They made Stitch and I very comfortable and settled.I would highly recommend Andover for all your Vet needs❤
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April 2023 by Judy Yu
We absolutely love the Andover Animal Hospital. Everyone from the front desk team, vet techs, and vets (we have seen all of them in the practice over the last 3 years) we've interacted with is always friendly, kind, and professional. We really appreciate that they always follow through with what they say they'll do and call or email us after appointments with test results, bloodwork, post-op updates, follow up plans, etc. One of the primary reasons we left our last vet office was because of the difficulty getting in touch with the office and never hearing back from them ever.Even though they're always busy, we've never had a problem being able to schedule same day/urgent care visits anytime our dogs have needed it. Most recently a few days ago on Easter, one of our dogs had an emergency that required him to get x-rays. The team at the Andover Animal Hospital told us to bring him in and they would try to squeeze him in for x-ray and and consultation between appointments. Dr. Autieri called back with results and a plan within an hour - we are absolutely blown away by the level of service they offer (even on a major holiday!)We trust the team at the Andover Animal Hospital completely, 100/10 recommend!
