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November 2024 by Jake Slocum
Great pharmacy. Fast and friendly people. Always have reminders and always ready when promised. Eric is very personable and will get you in and out quickly. No more CVS for me.
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November 2024 by Laura Pelletier
Very unhappy. I never leave reviews but the pharmacy staff here lied about why I couldn’t pick up my son’s new medication, they blamed insurance. When I called insurance company they said that wasn’t true and it should be able to be picked up today because it’s a new medication. My insurance called the pharmacy to help facilitate a resolution. Once the pharmacy realized it was their incompetence, I never received any sort of “I’m sorry about that”, but was instead greeted with complete rudeness and disrespect and made to wait even longer. 0/10 would NOT recommend
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October 2024 by Cathy Morrow
Whenever I have a need to go to Walgreens, I have found the staff and the availability of products I need Excellent!
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October 2024 by Kim Basili
This Walgreens has such a poor rating….
So, I wanted to help change that.
My experience has been so positive.
The pharmacy folks have been kind, professional and very efficient.
The cashiers are helpful and always so friendly. Their inventory is spot on and their prices are pretty fair.
Customer service and their pharmacy has been very good.
Thank you to all employees who do their best to help customers.
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August 2024 by Jennifer Fitzsimmons
Often closed, even during posted hours. Very slow and staff is too busy to be bothered.
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June 2024 by Tom Taplin
Taking into account the current shortage of doctors of pharmacy and some drugs, I think this pharmacy does a good job. One of the pharmacy technicians, eric, there's always courteous efficient and polite. The pharmacists are always available for consultation and are all very helpful.
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April 2024 by Rachel Brady
They never have prescriptions ready and you always have to call to check on them which takes forever to get through to anyone. I never wait less than 10 minutes on hold. Then when I get through, I'm told they don't have the medication and it needs to be ordered.I get texts telling me my prescription is ready to be picked up only to be told when I get there it isn't actually ready yet, and they don't know why I got a text. This has happened a few times now.A few of the cashiers act like you're bothering them just by being there and have major attitude for no reason. I'm sure they deal with unpleasant customers all day but I'm not one of them so giving me attitude is unnecessary.I have gone to Rite Aid/Walgreens for years and I'm just done. I'll be using a different pharmacy from now on.
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January 2024 by M
Fabulous
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December 2023 by Kara Janvrin
Drive thru pharmacy sopose to be convenient and faster. Not the case at all here.
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November 2023 by Corey Donovan
Terrible customer service. I will never go back.
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November 2023 by eleanor ficociello
The worst in customer service!!!
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November 2023 by Debra Richards Jones
I like Walgreens, they need more associates, pharmacy is great always helpful..
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August 2023 by Ryan Spellman
8/9/23 fed ex attendant cut me off after I was very pleasant and told me that they can’t scan the QR codes, which fed ex provides in order to return the package. So the process is supposed to be.. fed ex gives you something to scan so that walgreens can process the return for you.. so I drove over, presented the QR code and she says “we can’t scan that thing to process returns for you” went over to the Newburyport one, they did it in less than one minute with a smile. The woman at this location didn’t even say “the one in Newburyport does that” or “sorry about that, here’s another way you can do it” just, “nope, we don’t do that”. I see why this one is so poorly rated. Really put a downer on my day
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February 2023 by Alex Milano
I would give 0 stars if I could. Completely incompetent. You talk to them on the phone, they tell you one thing, then go in person and they don’t know anything. Poor communication is an understatement.Also let’s add that the Pharmacy is closed on the WEEKEND!? Banana land move by this place. Stay away!
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November 2022 by D C
Do not use this pharmacy. Alters that your medications are ready is never accurate made several pointless trips. Also not being open on weekends and meds not being ready for hours after the alert can cause you to go without your meds. The pharmacy just shouldn’t be open if it’s this poorly run.
