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February 2024 by Laura Galante
Even tho is sucked to have had my car towed. The men at the NBPT tow yard were efficient, respectful n swift helping me get my car out. My battery even ended up being dead after all the paperwork was finished n I cudnt wait to get outta there, n a kind handsum guy helped me n got me jumped n on my way!But all n all, I wud recommend them if u need a tow. I can c why the police chose them to do their doing. If I ever need help with a tow I will def use them. Thx guys!!! For making such a frustrating situation as quick n easy n understanding no one wants to be there, let’s b real, dealing with that n dishing out money most ppl don’t have much of these days.
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November 2023 by Paul Lamb
Great company very straightforward and direct takeoff. My mom’s car back safe and sound.
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August 2023 by Sean Caisse
I just picked up my car after being towed for having my power steering blown, issues with registration...all because I screwed up. The driver was extremely professional and gave me a few minutes to collect my belongings. I was rather shocked because I was treated with respect and dignity. On the management side after communicating about my vehicle and the cost for pick up- even stayed open late so I could pick up my vehicle after getting my registration fixed. I'm giving five stars because they earned and deserve ALL five stars. So think twice next time you're getting towed even on a bad day. These guys risk their own life for either our mistakes, accidents or services we need. Thank you Newburyport Towing Service for the exceptional job during a difficult time.
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August 2023 by Caisse Construction, INC.
I just picked up my car after being towed for having my power steering blown, issues with registration...all because I screwed up. The driver was extremely professional and gave me a few minutes to collect my belongings. I was rather shocked because I was treated with respect and dignity. On the management side after communicating about my vehicle and the cost for pick up- even stayed open late so I could pick up my vehicle after getting my registration fixed. I'm giving five stars because they earned and deserve ALL five stars. So think twice next time you're getting towed even on a bad day. These guys risk their own life for either our mistakes, accidents or services we need. Thank you Newburyport Towing Service for the exceptional job during a difficult time.
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July 2023 by Ernesto Bueno
I gotta admit, at first I thought they were just another unfair overly priced greedy towing company, but then they jumped on my truck and got everything I needed from my truck, my wallet, food, water and my extra clothes. I could tell they really cared about my well-being. Then they did everything they could to get my truck back to my hands, made phone calls, sent emails, answered all my questions, they went beyond my expectations! I got towed in New York and those prices were astronomically high, but when I was told at Newburyport Towing how much I owed in total, it was ridiculously low, so low I felt like I was shopping in Walmart. Very rare to find a towing company that genuinely cares about the customer. Keep up the amazing work!
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June 2023 by Kim Demsey
Charged $200 for moped to be towed 2 miles. Charged for ‘labor’ and ‘mileage’ fee on top of $135 base charge. ? scam artistsServices: Motorcycle towing
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April 2023 by William Connell
Needed to get pulled out of offroad snow. AAA tow declined to attempt. NBPT tow had me out in 10 minutes.
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April 2023 by ron licc
called for a tow and they where prompt and the driver was great , will use them from now on excellent service
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August 2022 by Joseph Gonthier
After Triple A failed to provide timely service when I needed a tow, I called Newburyport and Jeb picked up the phone and was there in 20 minutes. The price was very reasonable and he did a great job and was very safe in bringing my vehicle to the garage. Thank Jeb and Newburyport Towing!
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June 2022 by Jan Forsythe
I had to have my car towed to a local garage. The gentleman who answered the phone was very courteous and helpful. Marc the tow truck driver was also very pleasant and the best part was I didn’t have to wait long for them to come pick up my car.Service: Car towing
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May 2022 by Nate Cook
In a rollover accident, towtruck driver was very courteous and able to give me a lift to a nearby gas station so I could be picked up. Arriving days later to get stuff out of the vehicle they were again very nice and cared about how I was doing. No issues getting belongings even though I'm sure i took a while. Overall very good experience out of a very bad accident
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March 2022 by Nisa Haskell
EXCELLENT AND WOULD HIGHLY RECOMMEND!!!My husband and I are from RI and were visiting, when we ran into some car trouble. Thankfully, we had the pleasure of meeting Tara! The professionalism and kindness we were shown was unlike any other experience we have ever had. A humongous thank you to the company for their amazing employees, service, and dedication! A special humongous thank you to Tara for helping us “out-of-staters” who had no idea where they were and ensuring we were safe! Keep up the great work guys.Service: Car towing
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March 2022 by billy croston
Extremely professional Extremely polite. Cost kind if stunk but I also went about 25 miles. Honestly I appreciated the way they treated me. And can't say a bad thing.Service: Car towing
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February 2022 by Joe Sullivan
My car was involved in an accident on an icy bridge. NewburyportTowing was involved in towing the vehicle to their operation in Amesbury.I learned the vehicle was a total loss and to arrange to remove any personal belongings, which I did.I neglected to remove my EZ Pass Transponder though.When I remembered to cancel my EZ Pass Account, I discovered it was being used.Based on the Toll Charge activity in Rhode Island, my EZ Pass Transponder is now in a tractor trailer.Thank you NewburyportTowing.This doesn't smell right to me. I will avoid Newburyport Towing and I suggest you do too.Services: Car towing
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February 2022 by Joe S.
Newburyport Towing towed my vehicle after an accident to their Amesbury location. I learned my vehicle was a total loss and to arrange to remove any personal belongings. Which I did. Unfortunately, I forgot to remove my EZ Pass Transponder. When I remembered to cancel my EZ Pass Account, I discovered my Transponder was actually in use. The Toll Charge activity in Rhode Island indicated my Transponder was now in a tractor trailer. Thank you NewburyportTowing.
