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January 2024 by JSW199
Great people and has a lot in store that you normally can’t find
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October 2023 by Katie Lewis
Always great customer service!!
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April 2023 by Keith Lutes
Never been in a parts store like this one , very knowledgeable all ways get the correct parts .Ty Scott
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February 2023 by Stan S
Old school, great service, they know their stuff.
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January 2023 by matthew moscardini
Scott knows everything automotive. If they don't have a part, they can often get it same day. Responses to some criticisms in other reviews: Maybe prices aren't always better than what you see online. But you can buy online for whatever price and pick up in store. However, as a repeat customer, they always take care of me. Additionally, the parts they sell are generally better than the stuff you get at AutoZone, etc. Some lines they won't even sell. It isn't a corporate store. Pricing isn't always the same. That works to your advantage too. Sometimes things are cheaper. And they can get things from vendors outside of NAPA. You also get a huge knowledge base and can ask questions. This is priceless. Someone also complained about not being able to return something they already installed and without a receipt. That's typically how it works with most mechanical and electrical things. Why should they take back parts that you installed but then didn't need. That's diagnosing problems on their dime using parts they have to sell used. Don't buy parts you don't need.
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October 2022 by melissa barbour
Great customer service! I went in today needing a plug kit for my tire. The guy ended up helping me fix it. It was greatly appreciated!
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May 2022 by M F
Had my mom's car for a few hours and decided to replace her windshield wipers with some better ones. I walked in and grabbed the book to look up what ones she would need and the attendant behind the counter advised me that the book was at a date. He was extremely kind and looked up exactly what I needed. I grabbed the Rain-X wipers and went to check out. He offered to put them on at no extra cost and even took the old ones away to dispose of. The transaction was complete within about 5 minutes and my mom has brand new windshield wipers. Extremely delightful experience. Definitely will come back here again
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December 2021 by David Strand
Had a horrible customer service experience here. Bought a gas cap for my SUV that I was assured was a “fit”. It screwed in Ok, but after a few days the check engine light came on indicating it didn’t quite fit right. Box had been tossed but I figured they’d at least offer a credit. Day 1 - arrived without receipt (my bad) and guy says “ah, my boss… I at-least need the receipt…”. Day 2: two guys behind counter, one from before and his boss. ‘Boss’ says “sorry, can’t help ya… owner not here… havta come back…” I got a little smart and suggested that between the two of them they oughta be able to make a $20 mgt decision… to which the boss says “I could lose my job…” So, what kind of local business owner promotes this kind of experience? Not surprised to see other posts about getting price gouged here. This is not your friendly local auto parts store. I had a bunch of other things to pick up in prep for winter, but I’m going back to the guys in Salisbury.
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December 2021 by lamprey lamprey
They are always helpful and friendly!!! Ty guys!
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September 2021 by Alex Gianakos
Super helpful and accommodating!!
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August 2021 by Nancy Sweeney
The guys at this location always know how to help with anything I need for my show truck. Sometimes I go in there not intending to buy anything, but ask them for the newest Whips Wheels magazine and they always give me one. Thank you for always being helpful. By
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June 2021 by oryan johnson
I shopped here because its local. I called for a part, they had it..it was 133 percent higher price than online. But I wanted thr part that day, and its a local business..besides, like the guy said "the stuff online is just cheap Chinese junk." Amen, I thought. So I said, ok. Ill pay more. When I got the part a different guy was there. I paid the money took it home, opened it up, sure enough. Its a knock off part Made in China. Haha. No good deed goes unpunished.
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June 2021 by TomLee Mullins
They have s nice variety of auto parts at good prices and good service.
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May 2021 by Kathleen Wetherbee
Very helpful people
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March 2021 by Leif
Very knowledgeable staff, helpful and great attitude.
