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January 2024 by Christopher Luongo
They’re usually fairly nice at this place. But a young lady named Paige refused to make fresh coffee even when I pointed out that the red light on the coffee pot was on, indicating that the coffee was expired. I did try the coffee and it was disgusting and burnt tasting. Paige needs to follow up on her training and learn how the equipment at her job works.
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August 2023 by Robin Shepheard
It was about 1:15 on a Friday afternoon. The store was not busy at all. Their were 2 girls behind the counter. They were just chatting and laughing away. Went to make a hotdog.. no buns I had to ask. Ithe topping bins were empty. I asked where they were and they shouted where to find ketchup & Mustard.I asked where the onions and relish was and told that they didn't have time to put that stuff outReally? I think they were tobusy talking. I was very disappointed. All the number farms in Warwick RI are run excellent. I mean who the heck is in charge?
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May 2023 by Ann D
Cumberlands on 110: pleasant, helpful staff. It may be 3 minutes out of the way, but well worth it, to avoid the general negativity of the Elm St. location.To be fair, the late-day staff are pleasant to interact with. However, the early day staff members are not only the Eeyors of the convenience store industry, they are often outright rude to customers who don't deserve it; and in ways that are inexcusable. This behavior is mentored by a supervisor, who appears to work hard but is clearly (and vocally) unhappy. Comments and responses to customers frequently range from angry to snarky (though not necessarily clever) to apathetic. The disposition of the customer appears irrelevant. They are forever put out and disinterested in assisting. Any gesture on their part is a courtesy at their discretion rather than basic civility, which should be expected with customer service to assure a business volume that keeps the doors open for all shifts. There are always options... and no need to make one's misery everyone else's burden.
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May 2023 by Brianna Tilton
All I wanted was a drink they close their drinks at 10:30 don’t bother
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February 2023 by Slimezyy RJP
I do the weekend over nights Thanks JP for noticing I always keep coffee, ect. All fresh at 4am sat, sun, and Monday mornings.
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January 2023 by Karen 2.
i do appreciate that they have really great hours here. inside the snack selection could definitely be improved but it's ok. also not the cleanest cumbies but fine.
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August 2022 by J P
Cannot get a coffee at 5 am, as the clerk stares at his phone he mumbled i don't have time to make coffee i am to busy! Every Monday morning there is fresh coffee and the area is neat and organized and clerk is a gentleman.
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March 2022 by Brad
NOPE CAUSE A PEICE OF GLASS WAS AT THE BOTTOM OF MY COFFEE
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November 2021 by Jason D
Coffee station and store overall is not clean. Pretty gross actually. Staff not friendly and seem to not care.Skip this depressing location and go to the other amesbury Cumberland farms.
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September 2021 by Matt Langmaid
Employees of filled with lice and refuse to clean their hair
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June 2021 by Oliver K.
The greatest place on planet earth. I lost my virginity here. My first child was conceived and born here. Thank you cumbies!!!
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March 2021 by Timmy Malm
Forgot my jacket, 15 degrees out and the cashier kept stopping the pump not letting me sit in my car, even with the door open just to block the wind. Full service stations leave the pump running and walk away, no reason I can’t pump in my car. Not like I went inside. The night crew sucks pretty bad. If you don’t like your job go find a new one, just like I don’t like your customer service, so I’ll take mine else where.
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March 2021 by Joh. W.
This convenient location has been my go-to . Most times that I've been inside I've found it to be very clean and I believe they do their best with COVID compliance. The coffee area is always well-stocked & kept clean also. Today was a warm Spring like one - perfect for an iced coffee. I really like the fact that with the App on Fridays for a specific time coffee and select other beverages are FREE!
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November 2020 by Robyn S
Horrible customer service. Been going there for years. Will never go back.
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September 2020 by Katie E.
This is a very busy location. Always clean, inside & out. Bathrooms too. All of the employees are always very friendly and polite. Especially during covid-19 where they were required to take on new responsibilities. Kimberly is one of the sweetest people ever. The store is lucky to have such a sweet southern belle.
