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November 2024 by andres meddez
This man is the lifeboat to my Titanic, he helped my mom with resoving her account problems. If you see this Colby Turner, thanks!
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November 2024 by Michael Mozill
Nice helpful people.
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October 2024 by Syed Adnan
I recently went to pick up my internet equipment in-store, and I had a great experience. I met David during the visit, and he was incredibly helpful and friendly. He made sure I had all the information I needed and even took the time to answer my questions. David's customer service was top-notch, and I left the store feeling confident about my new internet plan. Highly recommend this location for in-store pickups!
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October 2024 by Chuck Dickinson
Went Friday afternoon to get a new cable box -- was delighted to find a parking place right in front, and then to be greeted in person by Princess M. She was great -- very knowledgeable, personable, and service with a smile. She gave me a better box than the one I was returning, and then did an overall review of my subscription and services. Though she couldn't save me any $$ for now, I felt she did the best she could.
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October 2024 by Brice Hobbs
Colby! Colby!Colby!
Colby was very generous with his time and expertise making the purchase of the right phone for my daughter easy and affordable!
Give this man a raise! ? great customer service from point of purchase to the texts and phone calls following up to make sure we had a working number as fast as possible. Bravo!
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October 2024 by Sera Evcimen
Such a helpful group of people working at 10 AM on Thursday. Had a great experience 10/10
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October 2024 by Yien Liao
Made an appointment online, arrived and waited <10 min, problem solved within 5 min. Cannot ask more!
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October 2024 by Gennadiy Gandelsman
Proceed with caution. Xfinitiy continued billing me long after i canceled my account. Be careful sharing your checking account with xfinitiy for auto-pay. They will continue to auto withdraw funds from your checking account. They also will not have any live agents to speak with, and make you use text message to speak to an agent. No issues with this particular kiosk
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October 2024 by Xinrui Li
The worst service ever, please dont choose them. Xfinity cancelled my service without ANY notification or warning to me and now I have to pay the exact same amount of money again. LOL
The extra star is for the staff not for xfinity.
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September 2024 by Viet Bui
Run. Save yourself. Never use Xfinity service. I cannot cancel my service. Took me 2 store visits, 4 calls to the customer service with total of 7 hours but I cannot cancel my service despite they said my account is terminated. Why are you still charging if my account is terminated? Xfinity is scam
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September 2024 by l p
I had a major issue with Xfinity that I tried to have rectified via phone with their customer service department. After multiple dealings with customer service, and still not getting resolution, I made an appointment at the Xfinity store in Allston. I first dealt with Chris, who was very helpful. But because of the situation, he referred me to the manager, Patrick Saldana. I am giving them 5 stars, as Patrick went above and beyond to make things right. I greatly appreciated his professionalism, as well as his patience! Through this experience, I found out that dealing with this location is the best way to go if I have any issues in the future. Thank you for all your help!
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September 2024 by Maria O.
Colby was awesome in helping us and explaining our student plan. Also he provided fruit snacks and water :)
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September 2024 by Abigail Bourgeois
Colby was so helpful! He got all of our questions answered and helped us figure out which plan was the best for us!
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September 2024 by MARK MILBURN
No way to talk to the store itself this is BS
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September 2024 by Theresa Pak
Colby was so much help to struggling college students. Got our wi-fi set up in less than 20 minutes without any prior knowledge.
