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11:30AM - 7:30PM
890 Suffield St, Agawam
Mattress Stores
“We have purchased many mattresses from Yankee Mattress and have always had excellent, friendly service. They go above and beyond if there are any questions after the purchase. The mattresses are well made and would definitely recommend this business.”
“We bought a marvelous LG washer and dryer set and the team was amazing with service and was very quick with the deal. GREAT prices!! Thank you PC Richards Enfield.”
10AM - 8PM
474 Memorial Dr Suite A, Chicopee
Mattress Stores
“Top-notch service. DL was very helpful and knowledgeable. What I appreciated about him most was he truly cared about our needs and wasn't trying to upsell my boyfriend and I. Thank you for your help!”
“We found the perfect mattress with the expertise of our sales associate Kevin.He was knowledgeable and informative and responded professionally to the type of mattress for our needs.”
“We went in to just look not to buy. I was honesty going to order online after testing the bed we though we wanted. Brian went out of his way to help us. He listened to my struggles with having back surgery and fusion. The bed I thought was the best for us was not. Not only did he find us the perfect bed, it was cheaper than the bed I had spent hours researching online. He is was honest, respect, I am so grateful for all his help and our new bed will here in a week. Being an adjustable bed will give me the freedom to get out of bed on my own while I finish healing from surgery. I will no longer have to wake my fiance up and ask for help. I am truly grateful and we will definitely be going back to purchase a bed for our daughter in a year or so as she doesn't a need a new one just yet. Thank you again Brian”
“Jessica, the Home Furnishing and Sleep Consultant that approached us as we entered the store, was fabulous! We had a pretty good idea of what we were looking for before we arrived, and Jessica knew exactly where the inventory was and answered all our questions. Jessica made shopping at Raymour and Flanigan fun!”
“Tom Messier was a huge help in our mattress purchase. He is very knowledgeable, professional and friendly. He gave us all the information we needed to make the right decision. I must say that he has a well deserved position of store manager at the East Longmeadow location. If anyone is in need of a mattress, rest assured we’ll be sending them his way!”
10AM - 9PM
665 Boston Rd, Springfield
Mattress Stores
“Ethan Goldman made my experience shopping for chair for my bedroom pleasent and fun. He listens to what you want, not what he wants to sell you. I would recommend the outlet on Boston rd and ask for Ethan. I will go back there if I need anything else.”
“Vincent was awesome! We came over from Bob's Furniture where we received awful service to see what Mattress Firm had to offer. The customer service was so good we spent double what we planned to spend and still feel we got an amazing deal on an awesome bed. Vincent was super professional and knowledgeable. He knew everything about every mattress and helped us make the right decision with absolutely no pressure. Highly recommend!!!”
“Can’t recommend them enough. Ordered custom made organic latex mattress from them 6 months ago. The staff were a pleasure to work. The mattress comfort is just perfect, I can finally wake up without my back aching, build quality is excellent all around, and it cost me a fraction of what other retailers quoted me.”
“I have gone through about five mattresses in the past year. Too soft, two were defective, one was beyond words and the last was just not for me. I should have initially gone to Yankee Mattress Factory. I received my bed a "Rockland" full size mattress. From buying to receiving my mattress I can only praise everyone in the process. I bought at the Boston Road location”
10AM - 9PM
1406 Elm St, West Springfield
Mattress Stores
“We came in to purchase a couch a few months ago and the sales experience was not great. I was hesitant to come back, glad we did though bc this experience with Ana was 100% different.We decided to go in again today, because I saw a piece for furniture I saw online and I wanted it. I was prepared to walk in and just tell the staff to let me be due to my last experience, however, one employee stood out. She said hello when we walked in and asked if she could help. I immediately said " no I know what we need and I will find you when I'm ready". She didn't follow us around like the other sales rep did in our previous visit, she respected and acknowledged what I said. Unlike our first experience. She stayed close in case we needed her, but didn't force anything on us. When we were ready she helped us. She was very personable, knowledgeable, and helped with the purchase.I truly feel other sales reps should take a page from her book. Walking into a furniture store sometimes feels like walking into a car show room. Remember, people are there to buy something, maybe change up your sales approach and hire more people like her and the sales will keep coming.Thank you again Ana Mendez! We will be back again, and will be sure to come to you. I appreciate your attention to detail and making me feel heard, understood and using active listening to help me find what I needed.”
9:30AM - 5:30PM
508 Montgomery St, Chicopee
Mattress Stores
“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
“Went in to affordable mattress & furniture for the first time in search of a new couch. Extremely reasonably priced, the owner Dan is a great guy and wanted to make sure everything fit correctly before we purchased. Gave me his personal cell phone line to text or call with any questions. Which I called when I got home looking for a measurement on the long part of the couch. Very impressed with the professionalism and care for his customers. I Wish I could leave more than 5 stars. Phenomenal experience furniture shopping today.”
“I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I brought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA”
“We have owned Stickley furniture for over 20 years. When I called about getting new upholstery for our Mission Settle, Lisa was very helpful on the phone, and in person helping us decide on new fabric.”
“Strong value, service and selection, Dream Decor in Springfield, is better than any other furniture store in the area. The staff is fully bi-lingual and knows the product and what is and is not available in certain colors. Lastly, the decor isles are complimentary to the furniture they have on the showroom floor.”
8:30AM - 5:30PM
98 Lower Westfield Rd, Holyoke
Mattress Stores
“Unfortunately was here to see the dentist, but this plaza despite it's many businesses, airways has plenty of parking and open space! Atm available for Quick cash! Never over crowded! Great parking is to be noted highly!”
“I love shopping at Bobs, I been well over 10 years and wouldn’t shop anywhere else for my sleeping and most furniture products, I wouldn’t mind a discount occasionally but it is what it is”
“Awesome experience , Tea was very helpful professional and polite . Went out her way to help me out (a veteran with disabilities ) on the computer . Highly recommend”
“We were very well taken care of the minute we walked in the door. Mitch walked us through everything style of mattress and bed frames. And yes, we enjoyed putting our feet up trying out the comfort of each bed. We are happy with our selection and are excited about the arrival of our sleep number bed next month. Thank you again, Mitch and we’ll be sure to send our friends your way!”
“QUALITY. USA MADE, mostly. More $ than big name down the street, but REAL FURNITURE, not fast-fashion veneer. Last month my sister asked about the new couch - we bought it 13 years ago & sit on jt all night every night, it's our only seating in living room. She's at our house regularly. It still looks perfect. Bought Amish-style tables here. Dovetail joints, tight, SOLID CHERRY, gorgeous. Buy here if you want it to last. Oh - no salesperson follows you, like the ads promise.”
“Had a great experience with Bedding Barn! I had a lot of questions and Pam answered every single one of them thoroughly and patiently to help me find what I needed. I did some shopping around- prices were comparable but ultimately I went with Bedding Barn and am very glad I did. I was able to take advantage of a promotion, plus their set up/delivery is very fairly priced. They were punctual and efficient, the bed is great. Everything quality across the board but I am most happy with the service. It was a pleasure talking to a human being not a fast talking robot trying to upsell me. Thank you Pam for everything.”
“Went in looking for a particular recliner for someone with significant back problems. We had many requirements and with the help oh Michael Stephen we found it. He had so much patience and knowledge that we had a great experience. Thank you to Michael and the rest of the staff.”
“I was looking for a specific type of chair in my budget, and Scott listened and lead me to a great choice! Answered my questions without hesitation and was most helpful.”
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“This is the second time that myself and my husband have been to this store. The service both times was curious and pleasant in addition to accommodating to get it to us in a timely manner. I would buy from them again.”