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November 2023 by Hans Olson
The people at Acton Ford were tremendous. Chris and Gordon were first rate with their knowledge and customer service. There was not the typical “car salesman” mentality that can be seen at other dealerships.Hands down the best car buying experience I have had.
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October 2023 by Bruce Holmes
Gordon & Tim were great. They made buying a new vehicle an enjoyable experience. Friendly and great service! I highly recomend Acton Ford.
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August 2023 by Steve Copans
I take my car for scheduled service and have taken it for warranty repairs. They are great. The service staff treats you like family. Prices are reasonable and they are extremely thorough.
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August 2023 by John Goreham
Just bought my first Ford (at another dealer due to inventory reasons). Dom in Sales at Acton Ford was very helpful to me and suggested I stop in if I had any questions on the car (even though he didn't sell it). When I needed a sticker, Acton Ford had me in and out quickly. So far so good!
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June 2023 by MacDonald Development
Gordon Chan at Acton Ford is the GREATEST! We have been purchasing vehicles from him for years, and have consistently been surprised at this level of care, expertise, and ability to make the process seamless. 10 stars!
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June 2023 by Joseph Gouveia-Vigeant
Was told me car would take 3 days to be serviced. It in reality took 11days. They did not start working on it until 10 days of having the car. Customer service also have failed to call back when saying they would. Given promises of having the car done on the 10th day but received no phone call about the car. I had to call them to ask what’s going on with my car to be told it wont be don’t until the next day. Incredibly dissatisfied
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May 2023 by Emily Jaimes
I dropped my car off overnight a week ago. My check engine light had come on, and my car was shaking. Service Advisor Matt called me the next day. Told me I needed a whole new engine! Coolant had gotten all in my engine, hence the shaking. So I needed an engine swap, so pretty big job. Thankfully everything was covered under warranty, so I didn't have to pay anything. I was given a rental car for the whole duration of the repair. I just got my car back today, and it's been running like a dream! I just wanted to thank Matt and his team for their patience with me, and the hard work they had to do on my car. Matt has been very professional and nice, he's answered all my questions. Has put my mind at ease through the whole process. My husband and I will continue coming here for services. Thank you Acton Ford Service Department Team!!!
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May 2023 by Eleanor Hirl
I recently purchased a 2020 low mileage Escape from Acton Ford and couldn’t be more pleased with the purchase. The car is beautiful and my sales person, Gordon Chan was knowledgeable, professional, friendly and patient. I highly recommend this dealership to anyone looking to purchase a new or pre-owned vehicle. Be sure to ask for Gordon.
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May 2023 by vicorjh
Great experience during difficult times.With some vehicles difficult to source along with OE logistical problems, Acton Ford was able to estimate a build and delivery date with accuracy. I was impressed with the delivery timeframe.In addition, Acton Ford did not exceed MSRP and honored all price protection, private offers, and purchase agreement amounts meeting expectations. There were no hardline sales tactics or up-charging. The friendly and straightforward process was much appreciated which made for a stress-free transaction. Thank you Acton Ford.
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May 2023 by Katy Glynn
I love Acton Ford (thank you Mr. Abatsis). We have been customers for almost 30 years via purchasing new and used (thank you Tim, Gordon, Kate, Dom), financing (thank you Dave), having cars serviced here (thank you Dan and Matt), and picking up accessories (thank you Mike and Sergey). What keeps me returning is their honesty, integrity, candor, fairness, pricing, value, and care. Within these 30 years I recently purchased a used popular foreign make/ model vehicle at a different dealership; “it will last forever”, “it will never need fixing”. Hope this is true because the routine service of my foreign model is so expensive I have thought of selling it and replacing it with something from Acton Ford. Having my cars/ SUVs serviced at Acton Ford is affordable. And now we are officially a Second Generation Family of Acton Ford customers. So grateful to you all.
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May 2023 by bob rippin
The vehicle was dropped off cuz the engine light was on. They said they resolved the issues, but the truck needed a wheel bearing. That cost $1,600 and took almost 3 days. The engine light was back on 10 minutes after I left the dealership
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April 2023 by Scott C.
thieves. failed multiple of my trucks for made up reasons and tried to charge crazy amounts to repair the fake issues.Not a reputable dealer. beware
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March 2023 by chuck slagen
Everyone was friendly and helpful. They got me in quickly, and out in short order. Acton Ford is a reliable and trustworthy place. We have been dealing with them for decades, and will continue to.
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January 2023 by Mike Bacus
I trust to bring my vehicle to Acton Ford for service. They have always been quick for routine service and recently went the extra mile for me when they discovered a critter nest.
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January 2023 by Andrea O'Keefe
Acton Ford is a dealership you can trust. Whether you are buying your first car, a replacement vehicle and additional car, the sales department will help you find what you are looking for. Completing paperwork for financing is always a pain. Acton Fords finance professionals made it so much easier. They walked me through completing the paperwork and I think it went pretty quickly. Delivery of the vehicle is really important. Even if you are buying the same model, each year, the features change. My sales person, Gordon, is awesome! He walked me through all of the features to make sure that I knew how everything works!I completely trust this dealership for all my service needs as well! The service department will be honest with you. If they tell you that maintenance is needed, they’ll also tell you whether it’s needed now or if it can wait.