HarborOne Bank, located in Massachusetts, has been serving customers for over a century with a strong commitment to personal relationships and community. With $5.36 billion in assets, the bank offers a variety of personal and small business banking products, along with mortgage lending throughout New England. Customers have praised the excellent tellers and supportive staff, noting their professionalism and ability to remember names, which fosters a personal touch often missing in larger institutions. Many appreciate the friendly atmosphere and positive service, highlighting the employees’ consistent smiles and helpful attitudes. Some customers suggest expanding the branch network for greater accessibility. Overall, HarborOne Bank is recognized for its dedication to customer satisfaction and community engagement.
Been going to this bank for over 30 yrs and always had a great experience with the excellent tellars everyone there are great people
May 2023
I've had several bad customer service issues with this bank, and they charge high fees for simple services that most other credit unions wouldn't charge for.
June 2022
Great personality great service great smiles on all employees they always have something good to say weather they having a bad day or a good day there is always a smile on their face great branch to Half an Account in
