Bank of America has the absolute worst customer service. Vanny Machado is one of the absolute rudest people in customer service.
January 2024
Waited in line for 25 minutes to be told they were too busy and tied up all day. Said I had to do my transaction online, explained that I tried three times on separate devices and it does not work. She just shrugged. Not to mention the ATM was broken there so no transactions could be done there either. Why even be open.
December 2023
Iike every thing about it so far. The little hidden charges they have are a little too greedy. Bank accounts should be lucky to have you as a customer.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
