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November 2023 by Katie Patota
The staff was excellent! Bobby B is really passionate about making the process as easy and quick for the buyer. The worked with me to get my car by a deadline and would recommend to others!
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November 2023 by Jazmin Cole
great experience buying a 2010 car! Jack and Bobby were very responsive and helpful in all my questions. prices are good, they're very up front about the fees (registration, inspection).
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November 2023 by Rose Siersdale
Bobby was absolutely wonderful in helping me buy my first car! They had a wide range of options and price points which was great. Bobby made the process of shopping and buying the car easy and smooth. I love that this place will also register the car for you which isn’t usually the case for dealers. I feel so lucky to have found this spot and have been able to work with Bobby!
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November 2023 by Sean Connoley
I walked into auto country after my old car failed inspection and was too costly to repair. Bobby B had me back on the road in no time with a beautiful car at a great price! I recommend this place to anyone looking for a new car!
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November 2023 by Elizabeth D.
I had a wonderful experience purchasing my vehicle at auto country! Bobby answered any and all questions related to the finance process, warrantee, carfax history, with solid knowledge and expertise ! I had a bunch of questions and a small time frame to purchase the perfect family suitable for my growing family, and Bobby got it done within two days. Mike was also so kind and patient with me. They got me through a very stressful moment in am impressive two days time. Look no further then auto country for your next vehicle. I am %100 guaranteeing total satisfaction with your experience as mine was phenomenal.
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October 2023 by Kenton Gilmartin
When I was looking for a Jeep Wrangler, I looked all around the South Shore. I ultimately found the one that "checked all the boxes" at Auto Country. Bobby was awesome and very patient as I am very cautious when it comes to large purchases. My main concern was a check engine light, and it ended up being a relatively hefty repair including a new fuel tank and a fuel pump. Auto Country took care of it. The repairs ended up being more complicated than originally thought as each time we thought the problem was fixed, the problem arose once more. On the third repair we got it right. Auto country ensured I had a loaner vehicle throughout the process so I could commute to work as well as giving me constant updates. They use an out of house shop, but ensured the repairs were a top priority and each time it was relatively fast. The whole staff went above and beyond to ensure the problem was fixed was fixed. Bobby and the team were always very easy to get a hold of and have reached out several times after the last repair to make sure everything was running smoothly. I would highly recommend Auto Country and Bobby if you are looking for great service at a fair price.
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October 2023 by Laurie D.
Bought a 2011 Hyundai Sonata. I'm giving 1 star due to owner Mike Fagan who sold me Hyundai Sonata that there was a half ass job of trying to cover up chip marks. I was told not covered under warranty. Shame on my old eyes not catching this. If a company touched up paint and it started to re chip again you would think Mike paying someone to do this, I guess he wants repair shop to do shabby work. Makes me think he must've done touch up on the paint and knew it wouldn't last. It was not covered under warranty, so for a fast fix did it himself just to get the car off the lot. Now, I have to pay someone to fix it, or it will rust. I couldn't get a straight answer on who did the touch up work! Another dealership dealing with the owner telling me I should be grateful. Grateful 21% interest on my loan Yes Mike super grateful! Bobby Black and Mike are super nice until you make the purchase. Basically they will ask you to write a review. Then the tune changes when something needs to be fixed during warranty.
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October 2023 by Kerri Mazerall
I can't say enough about our experience with this dealership. From the second we called on a car we were taken care of with respect and friendliness. The moment we walked on the lot we were greeted by Bobby B and an instant bond was made! He is AMAZING! From the beginning to the end of our experience with him, he was in constant contact and took care of us like we were the most important people in the world. If you're looking for a car I 100% recommend going to see Bobby at Auto County. Their selection of cars is always increasing and always top notch for used cars. Their attention to customer service is like no other. We looked at many used cars dealerships and this one was number one for so many reasons. Thank you Bobby B for a great experience. We are forever grateful and love our new to us Lexus.
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October 2023 by Bryan Givner
Sold me a lemon, frame was spray painted and welded extremely poorly. Waited multiple months for a $4000 check and blamed COVID.By the way, they also pressure you into giving 5 star reviews, most of these are fake.
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September 2023 by James D.
would not ever go back to this place. Car had problems from the beginning.In the shop six times and had it towed the last time. Bobby and Mike had a really bad attitude. Didn't want to deal with us after the 30 days.Vehicle was in their shop for half that time. Do not know how they stay in business!
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September 2023 by Dey
Great people!! Super friendly, and super fast!! best car buying experience ever ! Bobby was an amazing salesman, all the needs I had were met!
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August 2023 by DD J
Great prices. Great customer service experience. The best I ever been too. Also recommended few friends and family because they have been so helpful with the process. They also ensured to take care of the car while processing my financial paperworks. I’ve choiced a car I’ve always wanted and now going here I definitely see coming back after few years to change vehicles. Bobby has been very helpful and even Andrew I believe is his name. All of the workers and boss has been nothing but amazing to me showing lots of respect and respecting me opinion. Thank you soo much for the whole team who made my experience and expectations better!!!
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August 2023 by jill simshauser
We love Bobby B. I will never buy a car anywhere else ever again. My daughter will need a car in 10 years and this is where I'm taking her. I have never been treated so well at a dealership. My boss came with me and now she wants to buy a car from them even though she doesn't need one. These people care and know what they're doing. The owner is wise, caring, and very thoughtful. Bobby B took care of me and I enjoyed every second of my experience with him and EVERYONE who works there. They gave me what I needed to do my job, which is actually saving lives. I feel safe and secure with the decision I made buying a car from Bobby and auto country. I couldn't be more grateful and I KNOW I'm at the right place. I've wanted THIS exact car (down to color inside and out) for over 15 years and I was never able to get it for one reason or another, mostly just because I thought I couldnt.. Bobby and Mr Fagan made it work, even when I had accepted I probably wouldn't get it. They could not have been more reasonable, down to the prices and down payment. Also it was done in 24 hours from meeting to signing. This makes a huge impact on my life and the people I love and care about, every single day. It's not just a car, it's about what that car will do and what I can do with it. BLESSED.THANK YOU BOBBY B AND MR. FAGAN.<3
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August 2023 by Stephen McBride
Sold me a car in Feb. Vents were closed on driver side. Later found out there's an issue with AC system they were hiding. Didn't find out until heat came in summer. Would rate zero. Not to be trusted.
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July 2023 by nicole kline
I would never go there again or recommend them anymore. They approved me then kept changing stipulations after the fact. I gave me van away and was waiting on them to let me know when I can come to pick up the van. Then they said they can't do the deal. Bunch of two face thank God for beyond motors who helped me out!
