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March 2024 by Jeannie Rooney
I love this Post office. Christine is very informative and helpful. We are lucky to have such a dedicated person there to help us.
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December 2023 by 5 Star
Christine(Black) is extremely rude. Talking like trash. I hate to see her face. We need to report her to USPS Headquarter about the issues. She is supposed to get fired. Terrible service. Worst experience at USPS Office. Extremely RUDE. White lady is so nice to all customers.
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September 2023 by Andrew Lee
The lady was very nice. She offered to help me look over all my passport documentations to make sure I was submitting the correct stuff.
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May 2023 by Xianwu Xue
It should be negative star. I agreed with the previous reviewers. The female attendant was incredibly rude and unprofessional. Horrible service, so unfriendly. Will never go back here!!
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April 2023 by Nancy Volcjak
Excellent !
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April 2023 by Shelly M
I have faced either age or ethnicity discrimination at this post office. I needed to fill out some paperwork, and female attendant kept asking me for more information than was called for. She had hassled me for information at another time I visited, and I had to point out to her on the form that such information wasn't needed. She did it again the last time I visited. Then it seemed that she made up a lie about wanting to know where I lived because she was looking for an apartment there. If all people cannot be served at this location with respect and dignity, then just place a sign on the door that says so. I dont deserved to be harrased because someone has a problem serving me, as I was made to feel. I will gladly carry my business somewhere else.
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January 2023 by Maureen B.
Annoyed because I made a special trip today to mail some gift packages. Doors locked and no indication that they were closed today. I guess they just don't care about good service. I used to be a supporter! It doesn't take much effort to post a sign.
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December 2022 by Maddy L.
Never recommend coming here. You'll stand in line for 20 minutes then be treated extremely disrespectfully by the staff. The lady refused to be of any help.
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October 2022 by Rob B.
On more than one occasion I have had packages labeled delivered but never arrived, yesterday I had a package that was labeled as such, in 3 minutes I was outside at the porch where it was said to have been delivered and there was no package to be found.You can never get a hold of someone on the phone, I think it's deliberate, and I was called after hours with a voicemail effectively just saying that the package was delivered when it was indeed not. Packages rarely make it on time, and from time to time they just go missing.I like the area but I've never dealt with a post office this bad before.
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August 2022 by Joseph S.
The Catonsville Post Office is my local post office so I have used it frequently. This post office gets very busy and there is usually a long line to wait for counter service. They do have a drop bin now for prepaid packages so you don't have to wait in line any longer to just drop off prepaid packages. The ladies that work here are very nice. I have however had a mishap with one of the ladies where she insisted that she could stack up all of my prepaid packages on the scale all at once and weigh them together. You definitely can't do this - I ended up going back and forth with customer service due to this to get the charges corrected. All of the other ladies have been awesome. The parking lot here is very small and tight. Be prepared to park on the street and walk a little bit to avoid the nearby street parking spots that are metered.
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January 2022 by Steph B.
I love this location! The Staff are always wonderful. Today, for example, Miss Daisy was her usual awesome self !! I was shipping internationally, thought I was all prepared, having a filled out customs paper, but I made some mistakes. They were so busy, but Miss Daisy was so patient with me and so helpful. I highly recommend this location.
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January 2022 by Patricia Mathurin
Always great and efficient service. Very convenient to my residence.
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November 2021 by M DS
This is the best post office in the Howard County area for shipping packages or for any postal service. The staff and management are the nicest folks on the planet. Great job to all of you and best wishes for continued success.
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May 2021 by Thao P.
I would like to give 00 star rather than 01 star.people work there nasty attitude all the time,specially the lady name DAISY-she the worst one ever
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April 2021 by Mindy E.
I hope this post office is the next to be shut Down forever! I hope everyone in Catonsville buys stamps at Sam's club or elsewhere. I went in to ship a package instead of paying an outrageous amount on a flight to check a bag at the airport. I didn't have a mask. They said it was required. I was dropped off and left my mask in the car. I said ok do you have one. I'm pregnant and can't breathe in masks nor Are they required in Florida anymore. Furthermore, in Florida, in order for a business to require a mask, you must provide one. Two ladies here were just pure rude. I plan on writing all the higher ups and supervisors of this rude employee and supervisor. Catonsville is proudly represented by the nice old ladies outside the building planting flowers today these employees are despicable. I hope these two are fired for being so rude and this location fined for not providing masks if requiring.
