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9AM - 5PM
5 N Main St, Woodsboro
Banks
“This branch is so friendly and helpful. I have been here on two occasions even though I pass other branches to get to this one. The manager and employees are very accommodating and concerned about your needs. I highly recommend them.”
“Woodsboro Bank and all of the staff at the 900 N East St branch are extraordinary. When you walk through the door you feel like family, as if you are their most important customer. We are a new non profit organization and the assistance they have given us has gone above and beyond our expectations. Everyone is supportive while helping to assist and educate us in every aspect of our banking needs. A huge thank you to Tammie, Tanya and the rest of the staff! You guys are the best!”
“The bank as a whole reminds me of a classic good old fashioned bank, and the tellers are friendly and always eager to help. Honestly, this place is the reason I enjoy going to the bank!”
“My husband and I used Hayley for our mortgage banker. Hayley is extremely responsive, explained everything thoroughly and answered all my questions. It was a pleasure having her as my mortgage banker”
“Great people top to bottom at this bank, I've enjoyed working with them. It's nice having a bank where people actually remember you and you're not just a number. That seems to be rare anymore. Top notch with everything they do.”
“The teller that waited on me was friendly, very knowledgeable and willing to help me. I have been a member for over 50 years. I've always been very satisfied with their service to the customer.Linda Henson”
“This review is specifically for the Vice president of the downtown Frederick branch, Mary Berry (hope I spelled that right). I went in yesterday with an online problem I've been dealing with and could not figure out how to fix for awhile. Mary was professional, kind, and completely fixed the problem. It may not seem like a big deal, but it was a big stress reliever when she went above and beyond to resolve the issue. Thanks again Mary!Adam Sullivan”
8AM - 4:30PM
925 N East St, Frederick
Banks
“Adam Cramer and MidAtlantic Farm Credit have been a pleasure to work with. They have helped us with 3 different loans. A personal lot loan and two equipment loans for our business. Their "no nonsense" and quick turnaround on loans is refreshing. We feel like we are more than just a customer to them. Oh, and the Patronage checks are nice too!”
9AM - 5PM
2 N Market St, Frederick
Banks
“What a great bank. They treat you like you have banked with them for years.We just moved to Frederick and we are loving it. ACNB Bank is what a bank should be. It is another charm in Frederick community. We feel so lucky. Thank you Owen W. and everyone else!”
“I went to this branch as now it is the closest to me from the merger. This branch was really nice- I hated the Rosemont branch (it was old and dirty) the tellers here were helpful and quick- glad i can use this bank location from now on!”
9AM - 5PM
7820 Wormans Mill Rd suite t, Frederick
Banks
“We've been banking with Navy Federal credit union for years. Here, you are not treated like a number, but as a personThe staff is always friendly and helpful ?”
“Customer since early 2000's with PNC and no complaints. I very rarely use the branch now as you can do most things in the app or ATM, but when I do the staff have always been friendly.”
9AM - 4PM
929 W 7th St, Frederick
Banks
“Update, this was horrible and we learned a lot. Close all accounts when you have ID theft and go to another bank! M&T started out on wrong foot but Sandra and Alexandra were great and resolved the problem in 2 weeks.My wife's purse was stolen with her ID at 6am. I was at the bank at 9am closing accounts and putting fraud notices on everything, was assured no money would come out of my NEW or old accounts. Crooks used ID to cash 4,600.00 in bad checks in Baltimore and hour away from CLOSED accounts! M&T is telling me they are not at fault and I need to wait 120 days plus for investigation to make sure it wasn't us- when they have video of the person and a teller who can confirm it wasn't us. Take all of your money out of this bank. I've told everyone I know because M&T never even apologized. Bank manager was happy to open accounts for me and my family, but simply stared at her computer screen and wouldn't help me on the day we needed assistance. They simply don't care.”
“First time I went to this location for my urgent loan business and did not have any issues. The lady (Nadia) was very helpful and greeted me respectfully. Manage to complete my business fast on that same day. This location can be very packed and busy during peak hours so I understand why some of the other reviewers are frustrated with the service. Advise to come early morning, right when they open.”
“easy to use automated answering system. it only took one button press to be put on hold. they answered within 30 seconds. even though they weren't able to help me, they provided me with a company, phone number and address that could. excellent customer service. thanks”
9AM - 6PM
300 Commerce Dr, Walkersville
Banks
“I must submit the 5 star review as I have been so pleased with them ever since I opened my bank account in Michigan in 90's. I saw 2.4 star review. They are always so nice and courteous to me. I am a business owner so I understand what negative reviews can do to your business.
Keep doing what you're doing.?. You have my business..”
“Jim Casey is my hero and helped me close on my first house today (which is a whole other saga). He went above and beyond in terms of customer service for me. Jim, if you see this, thank you SO much. I'm seriously indebted to you. I can't speak for the other bankers, but Jim will genuinely go out of his way to help you, so ask for Jim if you are wanting excellent service. Wells Fargo may not be a great corporation (see Netflix doc) but there are some good people working there and Jim is definitely one of them!!”
“I had a concern about my account and Ryan checked it for me one day and then called me the next day to assure me about the transaction and developed a plan to watch my account. He went above & beyond my expectation for customer service and is a very caring, courteous customer rep. Thank you Ryan!”
10AM - 4PM
2401 Osprey Way S, Frederick
Banks
“It was not crowded and several people were all super helpful ! I really had a great experience getting a Bank Signature Guarantee moving my 401k to my new employer.”
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“Woodsboro bank has incredible customer service and thorough safeguards against potential threats to your finances. I was the target of a scam, and they helped me through it in a very patient and caring way. You’re not just a number here.”