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“I have been going to Lockett’s for a couple of years doing some major maintenance (100k tune up) and other standard car maintenance and brakes. Always honest and they stand by their work. Recently had a water pump replaced as it was going bad. After bringing the car home, there was a coolant leak near the repair. An o-ring caused it and Lockett fixed it immediately. Things like this happen and it’s the overall integrity that’s important.
Mike K”
“I’ve been bringing my car to New Life Automotive for a few years now, and Jesse has always taken great care of it. He’s super trustworthy, communicates really well, and their prices are very fair. I appreciate that Jesse is honest about what actually needs to be done — never trying to sell me on stuff I don’t need. It’s hard to find a mechanic you can really trust, but this shop (and Jesse especially) is exactly that!”
“SNT has never done me wrong. They are honest and fair and I will go back again and again and recommend them to anyone. I once had a vehicle that was basically not fixable and they were honest about that. Another time they simply did not have the specialized equipment for my vehicle and recommended me to go elsewhere. All the other times they have been I touch, done great work, and I have never left feeling like I’d been “had”. It is so nice to have a go-to business that you can trust. SNT will always be my first choice.”
“Team at Charing Cross Care Center:
Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!
You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!
We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.
Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS
Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!
Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.
Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.
Stay safe, Happy Holidays, and Take care until next time ?
Warm regards,
The Jones Family
*Grateful Customers since 2006/2007*”
“If you're reading reviews trying to find an honest and skilled mechanic, you can stop scrolling. SERGE IS YOUR GUY.
This man is professional yet also personable, patient and kind. He goes out of his way to accommodate you, and makes difficult car situations so much less stressful. I called around 9am, asking if he could squeeze in a state inspection for a car we were coming into town to test-drive. We were coming from Frederick and wanted to have the car inspected and looked over before purchasing. Not only did he squeeze us in, he was able to do so earlier than anticipated. Serge was friendly and agreed to look over the car in general and let us know if he would recommend for purchase, apart from the inspection. He went above and beyond by telling us several things that we would never have known if we had not brought it to him, both good and bad. He did not charge us extra for this personal assessment and even advised us how much to offer on the car we wanted to purchase. Furthermore, this man is PATIENT. I called him back no fewer than 5 times within the hour to ask questions re: tag and title, state inspection report and other things and he remained kind and helpful. Thank you, Serge, for treating us like family and helping us to make a big decision. We are so thankful to have found your shop!”
“Trusting my daughter's recommendation to take my care for service at BM Auto, I did so this morning. My interior and door lights weren't working, nor was my cigarette lighter for charging and one USB port. Received a quote for at least $500 from the dealer service department, so it seemed like the right time to try a new place. I couldn't believe it! The issue was immediately diagnosed and then resolved with a new fuse within 10 minutes. I had planned to have to leave my car, so that was a relief in and of itself, and then... the technician told me there was no charge! They were so professional, kind, and generous that I wanted to share my experience. I am now a loyal customer and will refer others to BM Auto in Columbia for skilled, kind, and honest service. Today has been a great day, thanks to the gentleman from BM Auto who started it that way for me. I wish I knew his name and will be sure to ask him next time :)”
“Well's Automotive has been great each and ever time I have needed work done on the car. I wouldn't hesitate to refer anyone to them. I would say even my Mother, but she is the
one that told me to go to them. The people are great and they will take the time to explain any issues and make sure you understand what needs to be done. I still approve of Wells. My son now takes his truck there, so three generations.”
“This is a great place to bring your car. I only came for an estimate for a little scratch on my handle, and they helped me for free with some paint(also gifted to me). Really trusty place, and I recommend you bring your car here.”
“Love this car place! Small husband and wife running it. Took my car here and they explained all of my options in detail and thoroughly answered my questions! I dropped my car back off to have the work done and they even finished earlier than expected!!!! 10 out of 10 will ALWAYS come here. I recommend this shop to anyone who asks”
8AM - 1PM
5790 Washington Blvd, Elkridge
Oil Change
“This is the best place to get my car worked on. Really great people work here and the prices are always fair. There's no better place to get car repair in Maryland.”
“It's weird giving a car repair shop a great review but this is one place I really trust to be honest with what repairs my car needs or doesn't need. I haven't had a place tell me 'your rotors don't need replacing' yet and this is the first one. Excellent work, excellent speed of work, reasonable prices, not much more to say.”
“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”
“Very polite and courteous crew, and professional. Waiting area was good and clean with coffee. And they handled my car with care. Fast service also! Great service as always, some newer faces but still the great service as always.”
“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”
“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”
7:30AM - 1PM
200 W Padonia Rd Suite A, Timonium
Oil Change
“Brian and the other technician were very nice and helpful. Shop was nice and my car was returned in good condition (Ive had other shops leave oil and other residue around the dash/door). Would’ve given 5 stars if it wasn’t for me waiting for a while after having to reschedule my original appointment but they seemed busy and its the holiday season. Will definitely return for other services.”
“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”
“I first want to thank everyone who had hands on my vehicle. They did a good job from oil change to vacuuming to informing me about my battery down to making sure that all my fluids were ok. I Thank Sean who referred me who has always had a pleasant attitude and who has helped me with assisting me concerning several cars I've had. Finally Jiffy lube of Owings Mills is the first ones who ever did such a good job with my cars that I will spread the word and I will continue to use Jiffy Lube anytime I need work done to my car again Thank you”
“Good job fellas! They are professional and work hard here! Never been so impressed with getting an oil change. Found my new spot to get an oil change. Thank you guys!”
“Service here and location is great! All staff really take care of you and your car. Prices are reasonable and they always give great service !! Always explain what’s wrong with your car in great detail and answer all your questions.”
“Can't say enough good things about Buckingham Auto. They are very thorough and keep you posted. Show you your old parts and are very honest. Shop is very clean. They go out of there way and check everything.”
7:30AM - 5PM
608 Frederick Rd, Catonsville
Oil Change
“I stopped by today for a routine oil change and they took great care of me. From the front desk staff to the mechanics, everyone was very helpful and kind. I was out of there in less than 30 mins. They also gave me a great deal on a few other issues my car had. I highly recommend this location!”
“Everyone who works here is great and knowledgeable. They are always super quick. I need a part for my car and they ordered it and fixed it the same day. I would definitely recommend them.”
“I had an issue with my car's AC unit that was unfixable to any backyard mechanic. I read and spent many hours on this car until I was told to call Mr. Mike at Jiffy Lube. And I can tell you that this was the right call. Jiffy Lube and Mike saved me from sweating bullets in this 100-degree weather! 10/10 communication 10/10 price 10/10 service! These guys do more than just change oil!”
“I recommend this shop. My family has used the services of Gary and the crew at Master Techs for maaaaany years. Many places can feel shady, untrustworthy, or pricey for no reason. There is no nonsense at this shop. You get what I'd say is more than what you pay for because they do great work, and assure that whatever problem you come in with is taken care of so you can leave feeling confident about your vehicle. I've also gotten a vehicle inspection from Gary and the price was fair, and the inspection was thorough! I felt reassured that my vehicle was ready for the road thanks to Master Techs”
“I like that they are attentive and the service is fast and economical. Before, I had to leave my car in the shop for two hours and they charged me a lot for the service.”
“I was so happy to have been recommended to Keswick Auto by a neighbor. I found Jamal and the team to be prompt, efficient, fair in prices and honest in what work was necessary. I highly recommend Keswick Auto and will definitely be using them for any future auto care.”
“My experience here was absolutely astounding. I was involved in a rear end hit and run and I wanted to have my vehicle checked for the safety of my 18 month old daughter. I had called around to a few different places and wasn’t able to get in until next week.I called and spoke with Mike who told me to come in as soon as I could. Upon arrival I was pleasantly greeted and my vehicle was taken back immediately. The technician Logan did a full inspection of my vehicle, he did advise me that I will be needing brakes in the near future. Being a single mom it’s hard to find a place that will not nickel and dime you for every little thing. Mike was able to get me a quote for brakes that I will be able to afford within the time frame I need them done by. I have found my forever shop. Thank you gentleman.”
“The team here is always professional and courteous—and they are efficient. They always have specials going on yet never pressure their customers. I keep coming back.”
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“The only auto shop that ever sent me a thank you card after the repairs were completed. Had my Tesla parking brake fixed as Tesla’s wait time was 3 weeks! These guys are very professional and knowledgeable. While service is the same cost at Tesla, it comes with professionalism and a smile! Thanks for a wonderful experience”