Auto Repair in Woodlawn, MD

“I was referred by a friend. I called on a Monday was told bring my vehicle in on Wednesday. I arrived 830am Wednesday morning. My car diagnosed by 11am Wednesday morning and repaired completely Thursday. I received a link and a follow-up phone call. Customer service was great and car maintenance was excellent. I will return if my car need work done in the future.”

“I took my car in for oil change and it was completed in no time! Chris is always pleasant and very knowledgeable! He keeps me informed about possible issues occurring with my vehicle and that gives me peace of mind. He like family to me and my 3 daughters who also have their vehicles serviced there.
Young's is my go to place for keeping my 13 year old vehicle alive!
Great job guys and thank you for all that you do!”

“I've had Jim Reuter working on my cars for over 30 years, and you won't find a more honest mechanic! The owner Rodney and the rest of the staff are also fantastic, whom you can trust to do what's best for your automobile. Pretty much any make or model, they get the job done swiftly and right every time. They set the standard for others to follow!Services: Transmission”

“I wouldn't take vw passat any to other place. My car came with a computer so it cuts the repair time in half. The owners and mechanic are good people to me.”

“My 2019 Chevrolet Silverado had less than 50K miles on it, and half the lifters broke. I immediately brought it to the closest dealership at Ourisman Chevrolet on Security Blvd. I have never been to this dealership or its service desk before, but I was warmly welcomed by Tim P in the service department. He immediately set me up with a rental car from Enterprise across the street so that I could get to work and followed up with me after they figured out what was wrong with my truck. His customer service was exceptional.It ended up taking over two months and involved installing a new engine. Everything was covered by the GM warranty to include the rental car and later on the dealership loaner vehicle. If I did not receive the great customer service (specifically Tim P.) from the service department, it would likely be the most frustrating car service/dealership experience of my life.Tim communicated about 4 times a week, even if there was not an update. If he was out of the office for a day, he would leave an update with a co-worker.Half my lifters needed replacement. Due to supply chain issues (far beyond the dealership's control), it took about 3 weeks just to get new lifters. The warranty only covered the broke lifters. So I was very nervous about the other lifters breaking. Once they replaced the bad lifters, the engine was still not sounding right. So they took everything apart and put it back together.Tim worked with the warranty company, and they authorized a new engine. So now I have a new engine and a pre-paid maintenance plan. Tim worked to get me the maintenance plan since it took over 2 months to get my truck back, and it renewed my faith in my truck.This happened between March and May. The reason this review is so late is because we welcomed a new baby girl on March 31st. Dealing with a broken vehicle a week before my daughter's birth, was the last thing I wanted to deal with. This process could have been a lot worse.Thank you Tim for truly caring about a customer.”

“The service team and department at this location is above reproach! The staff is caring, friendly, personable and knowledgeable! I will continue to bring all my GM vehicles to them.”