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“I can't say enough about this PO - large and we'll-maintained with super convienient 24-self service. You can buy postage, send packages with postage purchase - it was a life safer. Most of my day was wasted, driving to two other PO that are worthless for after hours service. USPS Windsor Mill came through. I am very pleased. A+”
“The lady at the desk was pretty nice. ?? Not giving agitation or anything. But did try to scoot me to the side assuming I was not ready when I definitely was so.. ?”
8:30AM - 1PM 2 - 5PM
10421 Stevenson Rd, Stevenson
Post Offices
“An actually good post office! Probably the best I’ve ever been to. Jonathan and Eric are so helpful and try to make it a pleasant and informative experience for you.”
“Not sure if anyone reads reviews of a USPS. But just in case -- the main gentleman working at this location on the weekday afternoon/evenings is SO great and helpful that I go out of my way to come to this one. I have probably been here about 10-15 times total, and always the same guy. Very patient, very clear with answers/options/solutions, knows what he's doing, and actually makes your day go smoother. I can't think of another post office that runs like that.Down-sides - It's a smaller location, so product selection is limited and sometimes there's a longer wait. The entrance/exit to the parking lot can be confusing.”
9AM - 2PM 3:15 - 5PM
732 Deepdene Rd, Baltimore
Post Offices
“I really don't understand the negative reviews of this post office. I've been coming here from more than 20 years and I've always found the people who work here extremely helpful and friendly. To my mind, they go out of their way to be helpful, polite and efficient. It is not their fault if the post office is understaffed. In fact, it's a testament to their positive attitude that even with it being understaffed, they continue to be positive in the way they treat customers.”
“I just left this post office and wanted to commend the gentleman who’s working there. I didn’t get his name but he was so attentive and helpful and answered all my questions. He took care to be responsive to all customers and none of us had to wait.”
9AM - 2PM 3 - 5PM
130 N Greene St, Baltimore
Post Offices
“Five stars for the women working there today. She was helpful and patient and explained everything to me as I had no idea how to send my letter. The post office was empty, and the wait was short. Everything I needed was provided to me.”
“The staff at this particular branch doesn't receive nearly enough credit for handling all of the nut jobs and trashy, hateful customers who do business here. The staff are always kind, professional, and helpful and treat the most difficult customers with dignity and respect.”
8:30AM - 5PM
10805 Birmingham Way Ste 25, Woodstock
Post Offices
“Mrz. Christine always lends her ear and gives me pep talks, consoling me, encouraging me that I can make it through my dilemma, she’s an Angel, she’s a rose in a sea of thorns, one of the most polite and humble and caring woman that I ever met. I have no biases against anyone, and she’s not biased towards anyone either, because Christine talks to everyone the same like a genuine human person to another genuine human person. I have to for shame these 4 of 1 star reviews because I have a educated guess is that those guests claims are dishonest because I am certain those customers had a higher paying career that could have influenced the 1 star posts, I’m more humble than them, and I have so much empathy, and I am not pompous. Ms. Farrah is so amazing, she likes to help every customer, when I am there with her I like to rotate the other customers first before trading quarters for dollars because they say they’re always low on change, so I remain polite enough to walk again to the back of the line so that I don’t mess with other customers daily errands. I enjoy how patience Mrz. Christine has, and I always notice how nice her earrings look when she wears some. Christine and Reba almost use this one particular line, usually on a customer about to leave to do other stuff, she’s a sweetie.”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
“This is a thank you note to Lakeisha. The place itself isn’t the best and other employees are rude but Lakeisha did a great job helping me out with a smile on her face. She was patient, friendly and professional. Thank you Lakeisha??”
9AM - 1PM 2:15 - 5PM
919 W 34th St, Baltimore
Post Offices
“As a long time resident, this Post Office is consistently one of the best in Baltimore. They are often understaffed and thus have many temps, but the regular personnel are caring & hardworking. The most common thing among the staff I have known is that they often get promoted to new positions elsewhere. I recently had 2 pkgs mis-delivered by a temp, but my regular carrier & his supervisor tracked them both down from a random house in the neighborhood in less than 30min. That is how knowledgeable and dedicated they are!”
“Don't do what I did, I went here to ship a package without checking the shipping label. It was a UPS shipping label so I had to go to the UPS store instead. Embarrassing.”
10AM - 1:30PM 2:30 - 5PM
2401 Ashton St, Baltimore
Post Offices
“Just wish their shipping supply is stocked. Other than that cool post office that was going to get closed down but the neighborhood bond together to keep open. 4 stars because nothing is perfect”
10AM - 4:30PM
2401 Liberty Heights Ave, Baltimore
Post Offices
“Close this post office already, because whether they will be open the hours that are stated is anybody’s guess. This is the only post that I have ever been to, that is not open during their normal business hours. It’s nothing more frustrating than planning your day that includes a trip to this post office and it is closed, especially if you rely on mobility bus services for transportation. If you call customer service for their hours of operation they will tell you that they should be open. A kiosk would be better than this, there’s never a sign posted explaining the situation. Why do this happens only at this post office? I understand that some situations can’t be avoided, but this is a continuous problem.Update: They have definitely improved on being opened at the times that are posted, which makes things a lot better. The customer service has always been good, employees are pleasant and helpful. I just hope that they continue being opened during their business hours.”
10AM - 1:30PM 2:30 - 4:30PM
1908 N Ellamont St, Baltimore
Post Offices
“Donald is our regular carrier. Thank you for always being on time, your honest, your respectful, none of the mail goes missing, and we love you and appreciate you. The days you aren't here, we know. Integrity is what you do when no one is looking, and he's got it.”
10AM - 2PM 3 - 4PM
340 S Loudon Ave, Baltimore
Post Offices
“This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.”
9AM - 5PM
1500 Cherry Hill Rd, Baltimore
Post Offices
“I’m so grateful to the workers here. They helped us find missing mail. My aunt had went to this location and asked them to help look for it. And they found it. Very sweet people who helped us!”
“Open past noon every day including weekends. Sunday is sacred. Yes. But thank you for your convenience, service and all. Plus a kind lady outside helped me. She was really nice. And the parking is vast and easy. The location is ideal as there are many worthwhile nearby places to go. St Charles Catholic Church is right at the end of the block. Great. God bless.”
“I know folks have had bad experiences with the USPS and have good reason to air complaints, but I rarely see a positive review. We recently were missing to pieces of important mail that should have been delivered 11 days ago per the Informed Delivery service notice (very good.) Yesterday I reported the details to the USPS via email and was emailed back that the search request was received and that we'd hear back in two or three days. Today, the next day, I received a call from our local Catonsville PO. Though the service person couldn't tell me where exactly our mail was other than to say it had been received downtown and may have fallen off of the scanner, she was very polite. Right after our call, a postal truck pulled up with both pieces of mail, not our normal delivery. Probably a coincidence, but we had a prompt, good interaction with a postal worker and we got our mail. Our mail carriers have always been great. In all the decades of receiving mail, we can count on one hand the number of times we've had delays that we've been aware of. Only twice has the mail looked chewed up by a machine, yet still delivered. With the amount of mail that is handles every day, with the current number of cuts and "reorganizations" that are happening that slows the mail rather than keeps it efficient, the people who work in the trenches of the PO are doing a fantastic, thankless job. The cost of mail is still reasonable and the PO services areas that the for profit corporations don't feel are profitable enough. If those same companies were to take over mail delivery, it will cost us twice or three times as much while paying workers less with the profits going to the executives. Thank you, Catonsville postal workers, and those everywhere in the system that keep our mail coming.”
“I use the U.S. Postal Service at least several times per week. Occasionally, I use Window services for purchasing postage stamps and or money orders. The staff has always been friendly, courteous, and efficient”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights
Post Offices
“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”
“I had an amazing experience at this US Postal location. I read reviews prior to arriving and was hesitant as they had pretty low reviews. However, I was pleasantly surprised that I had such a wonderful experience. I had my passport appointment @ 1:00PM. At 1:00PM I was seen and completed my appointment. Mr. Brooks provided exceptional customer service and processed my application in a timely fashion. He was so knowledgeable about the process and answered all of my questions. I would recommend this location.”
“If this is the location of randallstown I want to give a shout out to MISS LOLA she helped me tremendously. I think all of the postal workers are just so nice no matter what location I go to put MISS LOLA was extremely nice and helpful”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
“I never have had a problem
Mail delivered everyday around same time packages aren’t dented up or randomly thrown behind my house I also love the informed delivery so I know which packages to look out for five stars in my book.”
“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”
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“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”