“This is the 2nd shipment I've made recently to NYC from Hagerstown of some sentimental items from an estate sale. Courtney at the Leitersburg/Hagerstown MD office went above and beyond to help us package and make recommendations on shipping, and did so in such a professional and friendly manner. Her customer service skills are exceptional. Not to mention that the packages were delivered very quickly and packaged so well.”
“From the moment I placed the order on-line and, during ever text message & phone call, I was confident that my Pergo flooring would deliver as scheduled & in perfect shape..My driver made sure I received my order on time, he called 30 minutes before arriving & was professional, very helpful & displayed a level of customer service you just don't see anymore. But Roderick was absolutely very professional!With the long, winding driveway, Roderick made sure he parked without damaging any of our trees & he had the perfect solution to make sure the flooring got to its final destination!”
9AM - 8PM
1631 Wesel Blvd, Hagerstown“I had a pleasant experience at Staples. Being older, I am not the most technical adept person but a young service person took the time to teach me how to load apps on my phone and was so kind. The nicest part was that she didn't make me feel stupid!”
8AM - 7PM
17999 Garland Groh Blvd, Hagerstown“I went to use their print and go seevice at fedex on Garland blvd Hagerstown amd i dropped my credit card on the floor unknowingly. I searched for it when i got home but couldn't find it anywhere. Delvanshire and Sasha e-mailed me to let me know they have my card. This is wonderful ❤️. Thank you for being a honest worker. God bless u.”
“Super friendly and super fast. I had 4 returns and was in the store less than 5 minutes. While I was there, they processed at least 5 customers within the 5 minute time period. AWESOME SERVICE!!!!”
“We had driver Chase Shaw pick up a shipment for us and he went above and beyond using critical thinking skills picking up from a rather tough pickup or not easy pick up location. The world needs more Chase's. Thank you Chase”
9AM - 7:15PM
1409 Oakmont Dr, Hagerstown“Very helpful staff person who took the time to make me feel welcomed. Even as it was getting close to the end of the day. I don’t come here often but I’ve not had a bad experience.”
“Today I stopped into the UPS store to return a couple items to Amazon. I was greeted by a very nice young man who offered to help me. When I opened up my phone, we realized that I had my returns going to Staples not UPS. He took his time to show me how to correct my returns all the while taking care of the customers in line behind me. Never once did he seem impatient or flustered. I just wanted to say thank you to that very nice young man who went out of his way to make Christmas returns just a little bit easier for me this year. UPS store you have a gem there.”