“I had to send some of my stuff to college today and the staff, sadly cant remember his name, who seems to have an asian ethnicity was really kind and helpful. He tried his best to offer me the cheapest option and even helped me packing; wasn’t expecting this kind of service today. Thank you so much!”
8:15AM - 4:30PM
13809 Maugansville Rd, Maugansville“I’ve been using this post office for years & I’ve had nothing but amazing, above & beyond customer service. I recently had an issue that was entirely my fault regarding a forward that I didn’t realize was still in effect & when I called, the automated system sent me a link to contact customer service for assistance and I put the request in yesterday & I received a call back this morning- I was shocked especially with a worldwide pandemic & I received a call in less than 24 hours & she was able to see what I had done & fix it & I couldn’t be more appreciative. I usually only do reviews when I’ve had a bad experience but I was so blown away by the customer service that I decided to take the time to tell others. Thank you all very much!”
“I was pleasantly surprised that the clerk knew exactly where my boxes were going just looking at my colors of duct tape and address labels used. That lead to a pleasant conversation and added to my morning with delight.”
8AM - 4:30PM
9853 Williamsport Pike, Falling Waters“Never had a single problem with this branch, been using them for over a decade and a half now, and I live within walking distance, so they get quite a bit of my business.”
8:30AM - 6PM
1355 Old Courthouse Sq, Martinsburg“This is a great USPS location. The staff has always been very kind and helpful when I have any questions about mail. I have also gotten my son's passport submitted at this site and the process was very simple and straightforward. I would definitely recommend stopping by this location if you need any USPS services.”
“I came to this office after my passport appointment was canceled at the Martinsburg WV location. Thankfully, the Williamsport MD post office accepted walk-ins, and I’m very satisfied with the service I received here. The drive was worth it, and most importantly the customer service from Rob who works here was excellent. He was knowledgeable, detailed and kept me well informed. You can tell he is a hard worker as he multitasked providing assistance to all customers. I’ll be coming back next week for another passport service, and I am happy to drive the 30 minutes to this specific location. Thank you Rob for creating a memorable and easy experience!”