“Ms. Tineal was very helpful when I asked her for a somewhat strange request today. I was nervous to buy straw for a stray cat I am caring for because when I was a kid, my parents put a bail of straw in the car, which resulted in an infestation of wolf spiders. One huge one crawled out of the cusions of the back seat while we were out to dinner and I was mortified and frightened for months.The straw I bought this time was bagged, which I had specifically looked for. But there were a few holes in the bag, which made me nervous. Ms. Tineal was very understanding and kind as she helped me patch the holes with packing tape. I felt goofy asking for this but she made me feel like my request was totally reasonable.”
“I regret not coming here first! I had gone to 2 other stores beforehand and sadly they couldn’t help me. They say 3rd times the charm, and they weren’t kidding! Ferguson had the part I needed in stock and I was in and out within minutes. Thank you to the staff! You guys were awesome!”