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June 2024 by Bethany Weister
I had such a great experience at this location! The team was professional, friendly, and took care of me right away! Highly recommend!
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June 2024 by Kristina Wray
Worse experience ever! If you care about you're car do Not take it here.
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June 2024 by Marianne Force
My Saturn doors were replaced. Doors did not match the rest of the SUV, very bad color match. Manager Don said take it up with the insurance company. Manager Don very disrespectful to me my boyfriend and Grandson that only 11 years old he came home crying. The women that works in the front were very nice and respectful. I’m very disappointed won’t take my vehicles there ever again., do to Don disrespectfullness. Unprofessional manner in to dressing towards us the customer that paid for the job to be done right.
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May 2024 by Alysia S.
This shop is amazing! The side of my car was damaged in A hit and run, and my insurance company recommended them. They amazing from beginning to end. I had never done this before, but they made the process easy and simple. The ladies at the front desk were so kind and helpful! My car looks great and they went above and beyond with their service. I highly recommend this company, and would defiantly use them again in the future (if needed lol) thank you!
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March 2024 by Carrie Summers
I cannot say enough good things about this body shop. We were involved in a collision and the insured had less than fantastic insurance. Despite that, they got our vehicle in and started work right away. The insurance proved incredibly difficult to work with, but through it all everyone at Certified Auto Body was kind, communicative, and went above and beyond to help us and get our family back into our vehicle. Oh, and the work was excellent too! So glad to be able to support a local business and I can say without a doubt that they have secured a customer for life with our family. Thank you to everyone at Certified Auto Body. We won't forget your kindness!
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September 2023 by Lafayette Smith
Shout out to Don and the folks over at Certified Auto Body for providing excellent service on fixing some damage to our Toyota Prius today. A business that’s been in the community for 29 years and their commitment to service reflects the reason for their longevity. Thanks again!
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August 2023 by Gregory C.
These folks are the real deal. And they do excellent work. Great auto body repair with goal of making your vehicle new again. They are honest and professional . I highly recommend them
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July 2023 by Eric Kwak
They are doing a great job
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July 2023 by DIABLO
Bad service all the way around nothing certified about this shop. Customer service should always be priority and not lying to your customers every other week when your vehicle is scheduled to be ready. I WILL NEVER RECOMMEND this shop to anyone.
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June 2023 by Kenya White
Great customer service. They repaired my car in just a few days, and I'm extremely happy with the overall service.
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April 2023 by Jahmal Hill
No problem with waiting a month to get my car serviced. Where the problem lies is the communication with this establishment. Originally I was told the car would take a week for service. I also understand parts go on back order. It turned into almost 4 weeks. I only got updates on the progress when I reached out.I was told multiple times the car would be done on this day and it was not. I even called out of work on these days for nothing because the car was not ready. From the first inspection I told the shop my car was shaking when braking. Now that I have my car back the shaking while braking is still an issue. The first response they gave me was take it to whoever did your brakes. They could’ve told me that they don’t service brakes and rotors and I wouldn’t have even chose them as the shop to do the work because they simply don’t have the expertise I need. All together I have $3k worth of repairs and the main issue still isn’t fixed.
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January 2023 by Carolyn Mitchell
Certified Auto Body did a great job on repairing my car. They even washed it. So when I came to pick it up, it looked brand new. Friendly, helpful staff. Even took me down to the car rental.Service: Body & Trim
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January 2023 by David Gorgone
Pretty disappointed. Seemed like a fair enough price (bit high but its painful work), but they were short staffed and backed up; couldnt fix my car for a month, and the repairs would be a week. They could make time for a mechanic to cut their grass though. Went north 15 minutes to some hard working dudes who are turning my car around on the spot in 3 days.Not at all digging them for being short staffed. That's understandable. Lots of work, and not a lot of shoulders to share the load could lead to a snowball effect in both ways. Hope they can tie together a cohesive team to tackle it.I'm digging them on the lawn care. Sure, it has to get done, but does a mechanic have to do it? During business hours? Shortstaffed, but that seems like ineffective time management.Oh, and the receptionist was at a desk behind a desk, and I was kind of treated like a threat. Probably a covid precaution, but a prominent sign would serve the purpose.
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January 2023 by Robert Snyder
Wow " They Did a Great Job ! I'm so impressed! The body work they did on my Silverado looks Brand new They even Cleaned It , I feel like I'm driving a brand new Truck ! And it didnt take that long to get it back ...I'm so glad I went with this company to have my truck all fixed up ! ! Along with a very nice professional staff.... From the Guy Bette Midler Rubbed her feet so close too....Services: Painting
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January 2023 by David Oldenhouse
Had my trucks passenger door and step fixed the staff was great the repairs were quick and looks great.
