First time dealing with Volvo and Koons. I took my used XC40 in for a transmission shifting issue and they offered me a loaner for 2 days while they looked at it. Communication was excellent
December 2023
I am extremely satisfied with the customer service at Koons Volvo. Had my first maintenance service and I'm appreciative of my service advisor, Larry. He was patient with me with my hectic work day. He took great care of my XC60. Thank you so much! I'll be back for my next round of work!
December 2023
My experience was excellent. Larry (Manager) and his team provided a pleasant and outstanding visit. Also, I appreciated the communication and the customer service I received. Thank you!
The only way to guarantee your Volvo keeps humming along is with consistent care and routine maintenance. That's why Koons Volvo Cars White Marsh offers top-notch service at our on-site service center in Baltimore.
Our staff of factory-certified technicians knows their way around Volvo vehicles like nobody else. From tire changes to alternator replacements, each procedure will be tailored to the needs of your Volvo. Our knowledge isn't limited to Volvo vehicles, though — we can handle any issues from almost any nameplate.
Schedule an appointment with our service center in Baltimore. We look forward to hearing from you.
