Women's Clothing in Wheaton, MD

“I was assisted my Carlos on the fragrance side. I loved the attention I received. I also loved the fact the Carlos was very knowledgeable about the perfumes he was showing me. If you go there ask for Carlos, you won’t be disappointed.”

“I love this store so much!! Staff are amazing and there are selections of things there, much smaller but idc, I always beg my mom to bring me here for shirts !! I love hot topic!!”

“*** Review of Store Improvements and Internet Desk*** This store has made a lot of improvements in how it presents visually. I was last in it probably 5-6 years ago. Loyal JCP customer of 30 years. The intimates have been moved up from the basement (yay), all sales floors looked neat, clean, and organized, and all clearance items were either hung decently on racks or folded on sets of shelves. Lighting is better, too. Way to go! Cons: (1) The one dressing room for females in the store (2nd floor, Liz Claiborne) was neat in its lobby and the rooms. That's progress. However, 1 star off for a mature male being in the DRooms' hallway and then one of the DRs with a couple of females, maybe wife and daughter? It made me uncomfortable. No men should be in the rooms or hallways! Please post signs at both ends of this DR hallway: admittance is for WOMEN ONLY, have cameras, and patrol. Also, a male in late teens was sleeping on the one chair in the DR lobby. Put some more chairs in there (men can wait there), patrol, and remove anyone sleeping or clearly not doing business. It looks crummy! Good selection of classic but pretty/cute types of styles for adult women, in natural fabrics, are included and a good selection of petites (also online). One star off (I considered two) for your nasty longtimer in the Internet Dept. on Floor 4. Rude. If you come to this store be ready to bring complete paperwork on every Internet item you are returning (even an item JCP sells but is shipped by another vendor) or pull all the order deets up on your phone. My receipt in the shipping bag from the vendor was no good to her. I was treated rudely and dismissively, loudly, while I was 100% polite. I'll never go back. JCP, please train your managers and staff, JCP, on how to treat customers (of ALL demographics) well and what Corporate expects. Many staff here seem to act cold and not care. Try blind shopping. Customers have LOTS of choices of other places to shop. I'd rather drive 45 mins. to a smaller JCP (nicer staff), but I applaud that you have been making changes.”

“Great experience, the customer service is exellent and super nice attention Nery Bonilla thank you all store s they need nice customer service like you. A++++ It is good place to buy all cloches.”

“Very helpful and friendly staff! Went in yesterday with an online order that I needed to exchange for a different size (ordered 9.5 women’s instead of men’s) that they didn’t carry in stock and they helped me with the return and re-order.”

“Great store overall! Friendly people and staff. Especially one of the workers Yasmine, she has such great positive and friendly attitude towards customers, very attentive to customer needs! ?”

“Went in on looking for a long Jean skirt it was a young woman talking to someone she didn't speak or greet me at all but the store is well stocked and easy to shop the prices are reasonable I did make a purchase the young lady who checked me out was very nice and professional I totally understand that this is a store for younger women but when someone comes into your place of business you need to greet them at the least I've been in this location twice and it seems to be a hang out for some of your employees but this is lot the only business with this issue I hope it gets better”