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August 2024 by Jesus Hernandez
Very excellent service with the state farm staff, especially Aleydy, who helped me answer all my questions. I feel very happy for the help provided thanks to my agent James and the other staff in the office
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August 2024 by Francisco Reyes
James and his staff are amazing especially the office representative Aleydy she was friendly and kind and helped me with my problems and got them resolved. I am very satisfied with State Farm services
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August 2024 by W Concrete
Exelent attention by aleydy Hernandez
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August 2024 by Kalyn Blueitt
Good luck getting in contact with the office. Never open on time. No call back after several calls. Calls always get forwarded to customer service.
Update: he clearly doesn’t read these reviews as he is still sending me letters to come back to State Farm. You are trash.
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August 2024 by Manuel Gonzalez
Excellent service with State Farm, Aleydy helped me a lot and answered my questions
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July 2024 by Dr Maxwell Mbah
I admired the tenacity of Manager James Mensah in his mastery of State Farm Auto insurance policy guidelines and in his excellent customer service delivery to satisfy my expectations.
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July 2024 by Art Chaney
I've been with state farm all my life and so has my parents, James Mensah and his staff are very friendly and resolve my problems immediately. I'm very satisfied with them.
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July 2024 by JH Pineda
Excellent service
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July 2024 by Douglas Siguil
Very excellent service Aleydy
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May 2024 by nikita salgaonkar
If I could give them negative stars I would. After calling multiple times during normal business hours I’m unable to get a hold of them. To be honest I don’t think anyone works here…. It seems like a scam operation.
Hilariously even the State Farm customer service has no idea where they are and told me “they are in a meeting”. Is that how you run a business? PLEASE DO NOT USE THIS INSURANCE.
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February 2024 by Antonio Cunningham
Do not pick this person as your agency for state farm. James Mensah does not answer to your emails or calls. I left more than five voicemails and even had a customer rep leave a note to him and still did not respond back. You are better off picking a different agency.
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December 2023 by Jose Soberanis
Terrible customer service, too much inefficiency, few people trained to solve problems, especially a lady working there with no desire to work
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November 2023 by oscar lemus
After the pandemic I was trying to contact someone at the office or by telephone call but nobody answered or calling back is totally unacceptable
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November 2023 by Ana Leticia
I have called on many occasions and they do not answer. I call the central office. They leave messages to call me at a specific time and they still do not return my call.
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October 2023 by Alex Galvez
It’s been weeks since I been trying to get in touch with them and I haven’t been successful. Leaf voice mails and they have return my calls.