Internet Service Providers near Wheaton, MD
30 locations found near Wheaton
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“These guys helped me with a prepaid Sim. As an overseas traveller, you can't really survive without one nowadays. The service was super excellent and helpful.”
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“Our rep was exceptional. I was assisting my wife upgrade her mobile phone. She doesn't like to spend money in general and doesn't value all the features that the latest phones offer. But her old phone was dying so she felt she had no choice but to deal with the lengthy and at times confusing process of changing phones. We are long time Verizon customers with 5 lines for our family plan, so I've worked with lots of Verizon store associates over the years. The Verizon associate was not pushy - just patiently answered all our questions in a clear, friendly, and helpful manner. She didn't recommend more than we needed, which ended up being not the latest model but one for which we qualified for a good discount. My wife's phone was set up quickly and we went shopping while all the data was transferred. When we returned walked my wife was walked through all the functionality changes since her older phone was quite a bit different. The visit was actually a very positive experience for what can be a rather exasperating one. I will return to this location in the future!”
Internet Service Providers
“My experience at the store was made better by Clare. She was extremely helpful, insightful, and patient. I couldn’t decide which phone I wanted and she took her time explaining the different benefits and setbacks of the phones I was deciding between. I decided on the iPhone, naturally, and I haven’t been disappointed since. Thank you!”
Internet Service Providers
“Angel went out of her way to help me, she was so nice. It was late and I’m pretty sure she was ready to go but she never displayed it and made calls just to help me out at closing time. It’s very refreshing to see good customer service. Keep it up Angel. I will come back to this location again.”
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“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
Internet Service Providers
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
Internet Service Providers
“The staff at the Chevy Chase location were by far the best customer service interface I have ever had with a cell phone service provider. I highly recommend this location because of them.”
Internet Service Providers
“I visited the T-Mobile store on Market St. NE to trade in my old Samsung Galaxy S10 Plus for a Samsung Galaxy S23 FE and Samsung Watch. This has been one of the best customer server experiences I've ever had. Katie, Julian, Hannah and Antoneo greeted me with friendly smiles, professionalism and extremely prompt amazing service! They made my transition very smooth and comfortable with no issues. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the T-Mobile brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Katie, Julian, Hannah and Antoneo all deserve big raises and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks T-Mobile for hiring these jewels of employees to represent your reliable business! :o)”
Internet Service Providers
“Came into the store at 7:45, not expecting to have my problem resolved. Darrell took the time to wait with me and help me with deal with setting my new phone up. Pleasantly surprised with the professionalism and level of expertise he showed. By far the best experience I've ever had at a phone store.”
Internet Service Providers
“I am so so super happy with this location while coming across two young professional ladies named of Lisa and Brittany. They should get a rise ASAP due to great customer service! They’re very helpful .. I am looking forward to them in the future !!! 5+ star rating !!!”
Internet Service Providers
“Antonio was super kind and helpful, I had been left waiting on xfinity to set up my wifi for 3 days after my slotted time for set up. Antonio and T-mobile had me set up in 30 minutes. He was kind and informative. Would highly recommend!”
Internet Service Providers
“Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!”
Internet Service Providers
“I had a great experience here with Shakarah. She helped me get the new TMobile WiFi and it works wonders! This spot is awesome and the service is fast! They get you in and out, as well as they are very polite. I 100% recommend!”
Internet Service Providers
“I had to go in on Black Friday to get a new line for my mother. James was so helpful and patient, setting up everything and helping me transfer from Verizon on my own line. He was incredibly friendly and knowledgeable! Then had to go in Sunday for a quick help with setting moms phone up with some additional things and Faith helped me out and was also super friendly and knowledgeable! I am lucky to have had such a great experience here. Thanks, you two!”
Internet Service Providers
“They were very friendly, kind and curious... They serviced you pretty quick as walk-in but faster if made than appointment. The gentleman that assisted me was very knowledgeable and a lot of info.”
Internet Service Providers
“Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) ????Review:Our visit to T-Mobile in Takoma Park today was nothing short of exceptional. We had the pleasure of being assisted by Kenneth, who displayed the utmost professionalism and made our experience stress-free.Kenneth's patience and willingness to help were truly commendable. He took the time to understand our needs and provided us with a wealth of helpful resources. His extensive knowledge of T-Mobile's products and services was evident, and he went above and beyond to ensure we had all the information we needed to make informed decisions.Not only did Kenneth address our immediate concerns, but he also took the time to educate us on various features and plans that would enhance our overall experience with T-Mobile. His dedication to customer satisfaction was evident throughout our interaction.The level of service we received from Kenneth exceeded our expectations. His friendly demeanor and genuine desire to assist made us feel valued as customers. We left the store feeling confident in our choices and grateful for the outstanding support we received.We highly recommend visiting T-Mobile in Takoma Park and specifically requesting Kenneth for any assistance. His professionalism, patience, and wealth of knowledge make him an invaluable asset to the team. Thank you, Kenneth, for making our experience truly memorable! Feliz Navidad!~CSA”
Internet Service Providers
“Employee, Nay greeted me when I entered the store, even though she was swamped with several customers. Simple actions like that are the hallmark of great customer service.”
Internet Service Providers
“Staff very knowledgeable about the accessories, sim card, and screen protector installed with no air bubbles. Very pleasant and professional, despite the store's location. ?????”
Internet Service Providers
“We are very pleased with the service Astound offers. Phone calls are shorter, and the phone representatives can answer our questions without endless redirecting us. Also the technicians are extremely knowledgable, helpful, and they treat our home respectfully. There's no trash left behind, no ridiculous wiring on the outside of our home; no mud, dirt, and drilling dust all over the floor. Astound has always offered the most professional customer service. We highly recommend Astound!!”
Internet Service Providers
“I only came in to ask a question. I left with more information than what I expected. Andy was very insightful, really gave me the run down. I feel much better about my service with Verizon.”
Internet Service Providers
“This is my first time having to go back and update/revise a review I've submitted. Let me say it's not the independent retail store but the company they represent. I took my mother to this store for her 87th birthday to finally upgrade her iPhone and change from one carrier to Verizon since all her home services were through them. It just made sense she had finished paying off the phone from the previous carrier to bundle her cell phone into the internet, cable, and home phone. In addition, it will make it easier for my siblings and me to assist her in paying her bills. I thought everything was done when we entered the store, and I firmly articulated that this was what we wanted to do. So, we left thinking that it was done and that her monthly bill would reflect electronically this new item added to her services with Verizon. This was in November, and in January, my mother called me hysterical that she received a bill of over $800.00 along with a cut-off notice for her cell services and sending her information to a collection agency. I immediately logged on to her account and didn't notice anything unusual. So, I chalked it up to thinking that it was spam. I then went to her house to look at three bills with three account numbers on them. After not getting a favorable response by telephone, I immediately got the bills and went to the store we purchased the cell phone from to find out what happened. I was met by a young lady named "Nimota," who spent over an hour working with me to find out how to rectify this situation so my mother's services could be restored. I am not a Verizon customer; little did I know that their wireless and home services fall under two separate entities. So, in essence, as a customer, you receive TWO separate bills; one for home and one for cell. WHO KNEW; WTH. I will spare you further details of this fiasco. Nevertheless, I wanted to highlight "Nimota" and her incredible patience, poise, professionalism, knowledge of the carrier and who to connect me with. Her gentle spirit and calm personality kept me as we came to a peaceful resolution to this mishap to some degree. I hope that the store manager cherishes the gift of her presence in this store.”
Internet Service Providers
“Great Services, hopefully, I pray in good spirits, this place like how many others in this so-called Nation's Capital or Chocolate City isn't going to end up being like how many other sneaky and conveying joints I've been consistently being forced to alone be deal with alone since this Trip first began, hacking into everything and silencing me for over a decade now, trying to make sure that going to get away with murder, like how in my opinion they've made sure to silencing McCarthy having how many Democrats standing in behind those who've made a point of discrediting and chasing him out of being Speaker?”
Internet Service Providers
“Service excellent quick welcoming greeting w/smile very helpful infomative atomsphere pleasing inviting cheerful exceptionally clean building you have to come when in DC”
Internet Service Providers
“This place is a Cornerstone of the community.... I love the way they treat everyone like family....It's a one stop shop..catering to all your cellphone needs and more... Donald is made for this... always patient and going the extra mile to meet the needs of the people of the DMV... Great Business!”
Internet Service Providers
“I never thought Internet speed could be this fast! I am a Washingtonian who has been running restaurants for decades and didn’t realize there were other options until my building was lit with NewConnect. My busy Restaurant on the Georgetown Waterfront had been having awful issues with Comcast, costing me thousands of dollars when my customers couldn't pay by credit card due to spotty service and frequent drops in connectivity. The install couldn’t have gone smoother with NewConnect, as Krista coordinated our account setup up and had us up and running as soon as possible. In almost three years since the switch, I have had zero issues with connectivity. I can't imagine life without NewConnect in my restaurant.--Jonathan EagletonTony & Joe's Seafood Place”
Internet Service Providers
“I went to the store and it was the best customer service I ever had from Cindy. She was extremely helpful, informative and very easy to talk to. She broke down every single detail thoroughly. I wish everyone in that store is just like Cindy. Give her a raise!”
Internet Service Providers
“Excellent shop very kind and attentive personnel, willing to go all the way to help you out. Thank you for your time and patience. Thank you Saad and your colleague.”
Internet Service Providers
“I was a little skeptical coming into this store after reading all the reviews, but I also deal with customer service and I've learned to never judge until knowing for yourself. I was coming in for an upgrade. I was greeted once I came in, there was a little wait, but all the staff was assisting customers. Mando was the young man that assisted me. He was extremely nice and answered all my questions. He informed me the process was going to take a while, which was perfectly fine. I appreciated him for letting me know and respecting my time. Unfortunately, my phone was back ordered but he provided me the reference number to my order. I was able to get my moms phone upgraded and he was nice enough to put it all together with the accessories. All the staff was very nice and helpful. I will absolutely be returning if needed and I recommend anyone to come to this store.”
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“I am very happy to come to this store Giovanni and Yesenia are the best in the store I felt very happy and very cared for come they will help you with the best for you Blessings ???”