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“I was very pleased with my experience at JCPenney Salon. Rama did an excellent job styling my hair, and it was a great price as well. The salon is spacious and is located on the 4th floor. I was very happy with my choice to come and expect to come back again soon.”
“I’ve been consigning at Kid to Kid since my daughter was a toddler. She’s now 11. The process is seamless, the service is great, and they have so many quality items (new and gently loved)! Now I shop for my niece and nephew - 3 year old twins - who live overseas. It’s also a wonderful feeling to know that the clothes your kids have outgrown are going to families at a great deal. Thank you Kid-to-Kid!”
9:30AM - 9:30PM
3500 East-West Hwy, Hyattsville
Childrens Clothing
“This is another store that is technically attached to the mall, but you need to go outside in order to access it. Best to just move your car and save yourself the hassle.I came here in search of some items that I didn't seem to have because of my recent move. Honestly, I had nothing in mind when I walked in here, but of course I found something. Like every single other person that walks in here, you end up with something.I do have to say, compared to the neighboring, similar store, this one is much more organized, and appears much cleaner. Although you can never predict what stock they have they were well stocked with what they did actually have. I did a lot of browsing and ended up with things that I knew I wanted but not necessarily needed.Check out was a breeze and pleasant. The staff were polite and made sure to take care of items purchased.”
“Old Navy offers an affordable, cheerful shopping experience with a wide range of everyday clothing for all ages. The store is bright, well-organized, and easy to browse, with frequent sales that make updating your wardrobe budget-friendly. Friendly staff and a relaxed atmosphere make it a convenient stop for basics, seasonal styles, and family-friendly fashion needs.”
“We had a great experience picking out gifts for friends at Pam K in Bethesda. A big selection of toys and sweet outfits for a variety of ages. Well curated and friendly staff that helped guide us!”
“I have shopped at Lands' End the catalogue for years and have never been disappointed. Their service is great and their return policy is even better. I had a very old winter jacket(about 2 years or so) that I never got to wear because the zipper broke on it. It happened to be the second jacket I had this happen to so I thought I was going to have to pay for a new jacket. Not only did they pay shipping back, they were having a sale so I bought a new jacket with free shipping on this. I sent the old jacket back that had the broken zipper which they paid shipping on and they sent me the full price of the jacket on a gift card since I never got to use it. I also got free shipping both ways again and a new jacket on sale. Thank you, Stacy G”
“Beautiful in all terms store! Top level of customer service by ALL personnel - cashiers, store assistants, fitting room assistants. Super tidy, organized, great choice of high quality clothing items. Love, love, love UNIQLO in Pike&Rose!”
“KRISTEN, This review is for you. Thank you for going above and beyond. My friend called ahead to see if this location carried some simple shower shoes, or flip flops if you will, and she not only confirmed they did, but she asked what size we were looking for (which my friend was not ready for and had to text me; thankfully I responded promptly) and even told us the price. Amazing customer service! Please give her the recognition she deserves.”
“This is by far my favorite children's place. I love the staff my favorite is Ms K happy bubbly brown skin lady that is always so helpful. She is one of a kind and if she is not already she definitely should b the manager. Signed happy a customer!!!!!!!”
“I was in DC for a wedding and brought a formal shirt by mistake. 30 minutes before the wedding I realized it and called the store. To make a long story short, we were able to order a shirt and have it sent by courier. The courier had problems finding the store so Lindsay walked out of the store to find him. I called them numerous times and they were super patient and made sure the courier got it. Everyone that we spoke with there was helpful and really nice.
Thanks, guys!”
“Nestled in the heart of the vibrant city of Rockville , this H&M store offers a captivating shopping experience for fashion enthusiasts of all ages. Step into a spacious and stylish boutique, where modern design seamlessly blends with the latest trends.As you enter, be enchanted by the vibrant displays showcasing a wide array of fashionable clothing and accessories. Whether you’re searching for a trendy ensemble for a night out, a casual yet chic outfit for everyday wear, or the perfect pieces to revamp your wardrobe, H&M Rockville has you covered.Browse through racks adorned with stylish dresses, timeless blazers, comfortable loungewear, and trendy denim. You’ll find a plethora of options to express your unique fashion sense and create unforgettable looks.No shoes tho, at least not many options. They have nice men’s and kid’s clothes however !H&M Rockville is not just about clothing; it’s a fashion destination. Discover a wide range of accessories, including statement jewelry, scarves, handbags, and shoes that effortlessly elevate your style. Complete your outfits with the perfect finishing touches, adding personality and flair to your ensemble.They have very tall mirror with height markers to help you shop appropriately. it’s a hub of inspiration. Immerse yourself in the latest trends and fashion-forward displays that reflect the spirit of the ever-evolving fashion world. I will add another star if they have their online shoes selection on display in the store”
“Subject: Excellent Service from Eyoha
I wanted to take a moment to share my positive experience with Riley .Riley made my checkout experience enjoyable and answered all my questions although store was packed with customers.Riley is very professional and has a fantastic customer service skills.”
“I recently discovered Faherty and I’m officially hooked! The first thing I noticed was how incredibly soft and comfortable their clothes are—seriously, every piece feels like something you’d want to live in. I picked up one of their signature flannel shirts and a summer dress, and both are now staples in my closet.
I also love their laid-back, coastal vibe—everything looks effortlessly stylish but still practical for everyday wear. The quality is top-notch, and you can tell a lot of thought goes into the materials and details.
Prices are definitely on the higher side, but I think the comfort, durability, and classic design make it worth it. I’ll absolutely be shopping here again.”
“Did you sister just pop out a screamer and now they expect presents? Do you have a cooked of crawlers that require clothing? If so, you won't be disappointed by Carter's. Carters us a nice place. They offer sizes for children of all ages. Their clothes are tastful and high-quality. And their shoes are very affordable.A safe and pleasant shopping experience. Online shopping available.”
“I love this place, clothes, and sale section. But what I love most of all is the customer service. The employees are the kindest people ever. You talk or ask for there help and they will help you. Some items are a bit pricey but the quality is very good overall so that makes it worth the price.”
“I had another employer give me a hard time when I came. I came in the next day, trying to pick up those items she couldn’t put on hold for me and I’ve met. I love the girl by the name Aida. Who was helping me find each item Was extremely friendly and went above and beyond to help me even though store was soon to close. Aida made me feel confident in my purchases and also allowed me to create an account Where I can get points to use rewards. Aida Made me feel welcomed, she found solutions in finding other clothes and was patient I will be coming back thank you so much Aida!!”
“I rarely leave retail reviews but just wanted to say I had the best experience shopping at this Gap location Sunday evening. The woman working was SO helpful and accommodating, despite being hard of hearing. This location is always so organized and clean and seem to stock some really great items that I wouldn't buy if I just saw it online. Will be frequenting more often!”
“Everyone here is so nice and helpful. The store is beautiful and I love to look around. They are always changing out the items. It’s a great spot and we’re lucky to have them in Arlington!”
“Best customer service ever! I frequent this store, since I work in the area, and this is the best (and cleanest) H&M I’ve ever seen. This past week, I had a huge wardrobe malfunction, and Dyana was incredible! She went above and beyond any level of customer service I’ve ever experienced. I’m not even being dramatic when I say Dyana literally saved my day!”
“Wonderful prices on the sweat shirts & jackets! They fit my 11yr old very nicely! & she says their comfortable & warm! Ty! GAP outlet Tanger Mall! ???”
“Perhaps my first old navy and mall that I still like to stop by whenever I’m around the area. I like the t-shirts and jeans especially where there is a discount”
“Wonderful customer service at VV! Stephanie really helped me out to place an order easily for a tough to find item. Great support is rare these days, the folks here really stand out as fantasic support for customers!”
“I'll be honest, I have never been in a Vineyard Vines before but I needed a size exchange for a Christmas gift I received. I truly hope all of their customer service was as good as Erol provided. (My bad on the spelling of your name, dude!) He ran me through my options in the shop. When they didn't work out since the shirt I had was out of stock at this location, he walked me through the very seamless way to get my size online. It was one of the easiest exchanges I have experienced. I was impressed with everything in my visit. Too bad I was in a rush so I couldn't shop a bit.”
“Smaller location with more limited stock but staff were helpful in reviewing options they could order online. Also helpful discussing fit and sizing of their items.”
“Love this UNIQLO! It’s somewhat small/cramped but for the space they fit a lot in. They had a great selection of graphic tees and basics. I love the puffers, they’re very warm and light like a Patagonia. Would definitely come back for basics or some Keith Haring printed tees. It’s inside Union Station so a helpful place to start.”
“I just had the BEST customer service experience from Jackie at this location. I was looking for some very specific items and Jackie went above and beyond to make sure I got what I needed before I left the store. She was so incredibly kind and friendly - Just a wonderful experience all around. I loved it!!!! Thank you, Jackie, for all your help today. You are an exemplary employee and Janie and Jack is lucky to have you!!!”
10AM - 8:30PM
3500 East-West Hwy, Hyattsville
Childrens Clothing
“Prices were decent however they need to get their air fixed so I’m taking away one star for that. Long lines but the cashiers are doing the best they can. Polo shirts are $4.99 skirts and skorts are around $9.99-16.99 and long pants are ranged from $13.99 and up. They also have long sleeves and discounted items for 50 percent off.”
“Wow super impressed! Around 9 months ago I went into the store and the store manager was super rude and followed me around the store. I vowed to never come back. But my wife decided to order online so I had to go to the store and pick it up. Dreading it I just wanted to go inside and leave as quickly as possible. But to my surprise as soon as I came in I was greeted warmly and graciously. I also saw the store was cleaner and more open. I was so impressed that I decided to buy more clothes for my daughter. If I had any questions the employees there helped me out. I was shocked,It was a complete 180 from before. When I told them about my previous experience with the manager , they told me she got fired (no surprise there). But to end this review I'm so glad I came back and I'm happy new management actually changed the store around. I Will definitely come back”
“Always love going into this COS! Such an awesome brand with a great selection and the staff are always so helpful when I’m trying things on. They were also so sweet to our dog while I tried stuff on. He got a new nickname, “Sir Demure”!”
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“*** Review of Store Improvements and Internet Desk*** This store has made a lot of improvements in how it presents visually. I was last in it probably 5-6 years ago. Loyal JCP customer of 30 years. The intimates have been moved up from the basement (yay), all sales floors looked neat, clean, and organized, and all clearance items were either hung decently on racks or folded on sets of shelves. Lighting is better, too. Way to go! Cons: (1) The one dressing room for females in the store (2nd floor, Liz Claiborne) was neat in its lobby and the rooms. That's progress. However, 1 star off for a mature male being in the DRooms' hallway and then one of the DRs with a couple of females, maybe wife and daughter? It made me uncomfortable. No men should be in the rooms or hallways! Please post signs at both ends of this DR hallway: admittance is for WOMEN ONLY, have cameras, and patrol. Also, a male in late teens was sleeping on the one chair in the DR lobby. Put some more chairs in there (men can wait there), patrol, and remove anyone sleeping or clearly not doing business. It looks crummy! Good selection of classic but pretty/cute types of styles for adult women, in natural fabrics, are included and a good selection of petites (also online). One star off (I considered two) for your nasty longtimer in the Internet Dept. on Floor 4. Rude. If you come to this store be ready to bring complete paperwork on every Internet item you are returning (even an item JCP sells but is shipped by another vendor) or pull all the order deets up on your phone. My receipt in the shipping bag from the vendor was no good to her. I was treated rudely and dismissively, loudly, while I was 100% polite. I'll never go back. JCP, please train your managers and staff, JCP, on how to treat customers (of ALL demographics) well and what Corporate expects. Many staff here seem to act cold and not care. Try blind shopping. Customers have LOTS of choices of other places to shop. I'd rather drive 45 mins. to a smaller JCP (nicer staff), but I applaud that you have been making changes.”