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November 2023 by Lina Arias
First I have to wait 10 min for at tending person. She’s not professional, rude and not friendly…2nd WESTER UNION not money… only available to send money but not for receiving…Wooh!!!
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November 2022 by Junior F.
Garbage staff at the pharmacy!
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October 2022 by Tara R.
If I could give 0 stars I would. They hire men to follow (primarily Black women) in this store. So DONT come here if you're a young Black woman just minding your business because YOU WILL BE FOLLOWED and maybe even sexually harassed!! The loss prevention workers are perverted and use it as an excuse to look at your body and follow you!! I know because I came here wearing something you definitely couldn't hide a stolen item in and was STILL FOLLOWED AROUND THE STORE!!!This store is FILTHY! Produce and fruits and vegetables expired as soon as you bring it home. I regularly find dead flies on their items and YES they sell expired food! I came here about a month after going and alerting them of some expired food and when I came back it was STILL THERE!!They hire teenagers to work which is fine if they had some home training and respect for the customers.The food they sell here is clearly garbage from other groceries stores that they got at a discount.
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September 2022 by Heather W.
Clean, well stocked store, nice produce. Free parking beneath. Self checkout was closed but regular was fast.
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August 2022 by Christina C.
I'll start by saying that the staff have always been helpful here but there are so many negatives I feel compelled to write a review. The bathrooms are filthy. Locks in the women's room don't work, smells like urine, toilet paper holders ripped off walls. The place rarely has carts available, and the Tide laundry detergent and some men's bath products are behind lock and key - you have to ask customer service to unlock it. To top it all off, after a couple of months I noticed that our grocery bill was much higher at this store than from Giant and even Whole Foods. This is the only grocery store within walking distance of our home and I can't tell you how disappointing it is that they price gouge this community. Safeway corporate should really take a closer look at this store.
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October 2021 by Donald E.
This Safeway never has anything in stock. All items are mismatched and don't pair well together. They cover the empty items all the time. There's always theft going on. All the food is near expiration or expired. During my last visit, there were roaches on the produce. I told the person in charge and they said nothing and walked away.
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August 2021 by Craig D.
(2) ~ Could have been better, given the wider than normal selection of ethnic products, BUT they were out of a lot of items...so if they fix their inventory problems, I'd add another star.
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June 2021 by Randy C.
I went to Safeway in Wheaton on Georgia Ave this evening to get a birthday balloon for my grandson's 4th birthday tomorrow. Unfortunately I came after the floral & balloon department was closed. However, Tyrone one one of the very helpful Safeway employees came to my aide and got the special balloon I needed by contacting the off duty department head at home who walked him through the process. This was really above and beyond the call of duty. My thanks to Tyrone and the others who helped out.
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December 2020 by SHEENNA SINGLETON
Google says they are open but they close at 4. Update your site!
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March 2020 by Barbara M.
I love the parking garage on the lower level. There is always space. I find the store a bit more expensive than Aldi's but also less people when I go there. The fruits and vegetables look fresh and I have never had a problem. If I ask a store employee for something they have always been helpful and courteous.
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February 2020 by J P.
Safeway is absolute garbage. Whole Foods will eat you alive. The customer service at this location is nonexistent - the self checkout never works and the lines are always long. Good luck getting help with anything. The staff are miserable and whole place is wrapped in sadness and death.
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January 2020 by Lillian C.
The women who work here at 7am give zero fucks. I choose this Safeway based on its location and availability of Starbucks during my morning commute. Often they're nowhere to be found behind their counters. There is no sense of urgency and they never multi task. Ever. I tried to get the woman behind the sandwich station to serve me something behind the empty deli counter but she insisted on finishing another workers sandwich. Standing by the toaster. Waiting for it to beep. After about ten minutes I gave up and went to the Starbucks for coffee. I didn't even just wait at the Starbucks counter because I saw that lady toiling in the back for ten some odd minutes before she popped out Once again, absolutely no sense of urgency with this one either. She will ring in a drink, stand by the espresso machine to pull a shot, serve the previous guest before waddling back over to ring in your order, grab your drink, then finally finish the transaction. I've been tolerating this for months but what just made me review is the fact that she told me I can't enter my Safeway card number. What? I didn't even ask for a reason, I just paid full price because I need to leave. On my way out I saw she didn't even ring up one of my items. I've have stoned teens serve me with more urgency than the am crew here. I kept track of time today and it took over 15 minutes for 0/2 clerks to successfully serve me with one guest in front of me. I also work service as a side gig and empathize heavily with blue collar workers as the child of immigrant parents but there's just a certain level of incompetence that is tolerable before you give up on them. The Giant At EW highway (every giant really) dances circles around them.
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December 2019 by Christine R.
I go here a lot because it's open 24 hours and pretty close to my house. Because of this, I see a couple of the employees pretty often. Most are helpful and friendly. Today I had a cashier I was unfamiliar with. I should've known he was going to be sub-par because he was leaning with his elbows on the belt, on his phone, not even trying to hide it. Even when I started putting my items down, he continued on the phone until I finished. He rang up my items and I stepped onto the escalator and looked at my receipt. I got 2 items from the half off section and only one was given a discount. I went back to the register and told him my item wasn't discounted. "Yeah I did." I told him he did one but not both. He took my receipt, let out an exasperated sigh as if I was the one who was inconveniencing him for his mistake, then called another employee over. He was instructed to give me back the money in cash. He handed it to me in silence- no apology, no explanation, nothing. I told him a sorry would've been appropriate and he laughed to himself and took the next customer. Rude. Otherwise, I'm fine coming here. They could do better with opening checkout lines at night (self checkout closes and they usually only have one person on the register). I like the convenience and the supply is decent for a smaller store.
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July 2019 by Robert S.
I find expired foods and best by dates already past. When you want to buy food always look at the sell by dates. I have seen expired old foods.
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May 2019 by Mark C.
Update May 2019 Be careful when you get fresh produce and dips at this grocery store. We came here to get some freshly made guacamole dip and when we tried it, it was spoiled. I looked at the label and it stated it was packed the day before. Most not been handled properly or maybe used spoiled ingredients. However, they need to do a better job with quality control. This Safeway is located across the street from the Wheaton metro. In terms of convenience, this location is open 24/7. There is free parking in their private garage underneath the building. They have everything that you normally get at all Safeway's. In terms of freshness, their fruits appear good. However, the veggies, it's either a hit or miss. Their bakery department is pretty good too. Their food prices are good, but wished they have more organic options. If you come here to grab a quick snack, most snack items are near the front of the grocery s Just remember to be bags with you as they do charge a bag tax for each Safeway bag used. This location also accepts Apple / Android Pay.