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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“Excellent service at this location. The agent was handling a large shipment when I arrived, still was very friendly and professional, made the wait easy, for me and the other people that arrived--we could see she was fast and very competent--Thank you Kira for the superb service. You are a gem!”
“Great customer service and fast shipping at this UPS Store-Silver Spring on Colesville Rd. I've been a customer here for over 5 years. Paul is the best! He has helped me with selecting the right shipping choices. Stop by and ask for him.”
“I went in here to get a couple of documents notarized today. Service was excellent and super efficient! I wish I had taken down the name of the good gentleman who helped me out -- thank you so very much!”
8:30AM - 5:30PM
2381 Lewis Ave, Rockville
Shipping Centers
“Great to work with. 1 Stop kept in communication with me and answered all my questions promptly. They had to retrieve artwork from a relative's attic, pack it and ship it. The packing was so well done and the artwork arrived in great condition.”
“This UPS store is the best that I've attended! The attendants, Brian and LJ, were so competent, attentive and efficient. They knew by rote memorization exactly the dimensions I would need based on a specific country's requirements, and provided me with excellent service. Truly the best service I have ever received from UPS. Thank you so much, Brian and LJ - you are so commendable!”
“Elise is the most professional and talented employee that I have ever met working at the UPS store at McArthur Blvd storeShe is so knowledgeable and courteousI have a company myself and I will hire her if I canQuan Trinh”
“I was in desperate need of a paper to be notarized and this location stayed open for me to get that done! 10/10 great people there. Go here and not the one by Bethesda Row - not nice people! Thank you to the manager working 6/25!! ?”
“I went for Notary services. I went to this shop because they had helped my husband with a large package return. There was no wait, even though there were other customers there. Femi was quick and efficient. I realized later I had made an error and returned to the shop. Awa kindly offered to help me until Femi was available. Plus, I was then able to ship my documents from the Hyattsville location. They appreciated my honesty and taking responsibility for my error. They were easy to talk to, very friendly, and happy to be of service. Should I need anything in the future, I will return to PostNet Hyattsville, which just happens to be my local store.”
“I am giving Courtland a 5-star review for his exceptional customer servce. He was attentive, patient and 100% undestanding.On Sunday, I went into the store to pick-up a print order that I placed online, on Saturday.Of course, as usual, it had not been printed. Their usual procedure is to call (the manager) on the phone and she will send the document to print. By the way, the manager is ALWAYS rude and dismissive. This doesn't make sense, but oh, well.I was told that she is unavailable on Sundays and that Courtland did not have access to print a one page order that I had paid for.As can be expected, I was NOT happy. Well, Courtland apologized and the gave me the Store email so that I could resend the document. It was on my laptop, not my phone so I had to go all the way home to do this.Courtland asked me to call him when it was re-sent and assured me that he would print it right away...which he did.UPS needs more employees like Courtland. Courtland, I appreciate everything.The process there, for online print orders is ridiculous!!!”
“Perfect placement in the neighborhood, great establishment with everything you need in a convenience store and more. Very polite staff, especially Rudy.. they go out of their way for you. 5/5.. 10 stars if I could! Thank you.”
“Loan (pronounced like "lawn") and Jonathan are amazing and amazingly helpful people! They are always ready to help with any task they provide at this location. I don't mind the cost of convenience and supporting good businesses. I've found myself browsing through their trinkets and chatting with Loan and Jonathan longer than planned because they are good company and have business practices.”
“It is every time I visit this store, "Yolanda" always welcomes me to the store and make it a point that I have the best customer service experience duration. Thank you always "Yolanda" for being who you are and displaying your utmost service oriented demeanor! It means the world to me and others to see that "Customer Service" is key and being utilized in all the meaningful ways. Keep up the good work "Yolanda" and stay true to who you really are.”
“I've taken documents for church meetings to this store, and they do wonderful work. I continue to use the printing and mailing services, without any problems or issues. Thank goodness!”
“Joy was so helpful and friendly! She didn't mind spending extra time with me, answering my questions, and making sure I got the exact products that I needed! Thank you, Joy!”
“My wife and I have had to use the notary services of UPS in Olney. Both times, once with Spencer and once with Justin, we received exceptional service. Quick, efficient, helpful. Highly recommend them.”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
“I had to ship a bulky and fragile board, and Naomi at the UPS Store went above and beyond ?
Naomi verified my pre-purchased label, confirmed the shipment was acceptable with my loose packing, and proactively added more tape to ensure the board wouldn’t get damaged. Absolutely polite and incredibly kind.
Thank you, Naomi! ??”
“The UPS store # 6985 is amazing!Always fantastic customer service; they are very thorough and always very knowledgeable about any question someone may have!I won't go anywhere else!!??”
“the UPS location in Bethesda Maryland on Westlake drive is a great place to print documents and send out items , the staff are very helpful and they were patient and they helped me with everything when I made my visits to print the items I needed.”
“Dropped a package off today and received excellent service from Ketan. I have used several local UPS stores for shipping and have always received good service, but my experience with this store is always - without exception- excellent service. I would highly recommend them.”
“Kindest and nicest people. We have been sending all our office packages with them. Always pleasant with a smile and courteous and they go above and beyond to help out.”
“The UPS store employees were so helpful! Cindy was amazing! She went the extra mile to help us with a difficult situation. We are so grateful for her attention to detail and figuring out the best way to send our package with important documents internationally. Thank you Cindy!”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
“This place is a treasure! I recently sent an expensive guitar to my son in Boston. It arrived on time and in perfect condition. My son told me that it was very well packed. Ms. Singh also instructed me to loosen the strings before shipping so they would not snap en route. That is conscientious attention to detail!”
“I misread their closing time, and when I went, Matt and Freddie were so kind to stay open for me! They are not only kind, they are reliable too! Thank you Matt and Freddie!”
“This place is so convenient for me and my family. They make many services quick and easy, always with a smile. I'm lucky I can walk over from my home office, but I think it's worth a drive.”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
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“I've had the pleasure of interacting with Talha at my local UPS, and I must say, he's a breath of fresh air! In an environment where some of the employees at this location can be less than welcoming, Talha consistently shines with his exceptional customer service skills.
He's always courteous, eager to help, and goes above and beyond to ensure a positive experience. His friendly demeanor and willingness to assist make him a standout employee and a valuable asset to the UPS team.
Keep up the fantastic work, Talha!”