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October 2023 by Myrtle L.
They don't want your business! I tried calling 3 times this morning to place a deli order. Not only did it take several minutes for someone to answer the phone, when someone did answer the phone, she was completely useless.I called the Giant in downtown Silver Spring and got someone who helped me immediately.
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June 2023 by Ashleigh H.
Do not order the Tres Leches cake from giant! It was almost like swallowing sandpaper! Cake was so dry I had to throw the rest away! Waste of time and money.
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June 2023 by Sharon W.
This update review is mostly for the deli department.We recently volunteered to take deli platters to a memorial/remembrance gathering at a friend's home. We went to the deli counter and the manager, Jeff, was called out to help us. He showed us the book with the platters offered. We knew we wanted the mini deli sandwiches. When we mentioned a number of people at the event would be Jewish Jeff said he could substitute more turkey and roast beef sandwiches for ham. He then pointed out a mini croissant platter with chicken, tuna and egg salad sandwiches which we added to our order. Then we thought a fruit platter would be perfect too. After we got home I decided a cheese platter would be a nice addition so we called and added that to our order. I was so happy when we picked up our platters. They were perfect. Jeff did explain they had run out of mini croissants so substituted two small trays of full size. That was fine. Condiments aren't included so we got some of those and some mini cupcakes from the bakery before we checked out. When we got to our friend's and started setting up the table I was so pleased with the way everything looked. The fruit platter was particularly amazing, just beautiful. I thought there was way too much food but apparently the younger generation who stayed later than us had a second go around and the next day there was just some cheese left! A few days later we went to complement staff on everything and someone pointed our Debby who was the one who created them and were were able to thank her in person.I love this Giant. The staff has always been friendly and helpful from the meat department manager, to the staff in the seafood section, to the ladies at the self-checkout section, etc. Definitely my go to grocery store.
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March 2023 by Jenna K.
Nazir the cashier was on her phone the whole time she was scanning our items. I swiped my credit card and waited for the transaction to go through for over two minutes but she was constantly on her phone and didn't even look at me or answer me when I asked if my credit card went through. We thought the transaction went through so we were leaving with our items and THEN she FINALLY looked at her screen and stopped us and told us that it didn't go through. Such a horrible customer service. I'd have given ZERO stars if I could.
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February 2022 by Tim M.
This is your typical busy Giant Foods store. It has a very nice size parking lot. I do not shop in here on regular basis because it is next to the Westfield Wheaton mall where there's a Target with one stop shopping for everything! Also I have found the everyday prices better at Target for the snack, dairy and prepackaged and frozen items I like to buy for myself and my family. That is not to say that the produce & meat are not fresh and of high quality at Giant. I often buy bacon here and it's often on sale with my Giant card discount. And if I don't need a $25 total purchase I can get a really good price on fruit when it is the special of the week. I eat a lot of fresh fruit & also do my grandchildren! Half and half & chips are more expensive here too. I have found ice cream at a very decent price at Giant. I like ice cream! The store is clean. It is again well stocked after the very serious product shortage of produce and much more several months ago. I did not so much mind the shortages as much I did Giant not acknowledging the obvious! It wasn't reassuring or apologizing to the loyal customers they depend on for their business! Until next time be kind to each other. #giantfood #produce #bacon @yelpdc
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August 2021 by Jada C.
I love Giant Food, Inc I've never met a Giant Food, Inc that I didn't like. This location is no different. I've been visiting this location for lunch sporadically for the past few weeks when working my Montgomery County office location and this market never disappoints. The hot food bar behind the counter and on the floor stays full w food options and fresh. The service deli staff members are always helpful and pleasant. The fresh produce section is just that, FRESH. Great prices and full of options. This location will continue to see me again and again when in the neighborhood.
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May 2021 by Danny c.
This place is the best grocery store there foods are so tasty and the products are well organized the chicken wings and the rostisori chickens are the best ever I love giant!
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April 2021 by luis arias
Good attention
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February 2021 by Chrisotpher L.
This store can be a little overpriced and inconsistent with basic items such as the turkey scrapple. I also find that the meat section (chicken wings, thighs) get purchased up quickly and it may a some time before its re-stocked. The store does have decent customer service, and they do have a quality bakery (chocolate meringue pie/ lemon meringue pie / coconut meringue pie , sushi Wednesday (4.99 special), and the deli looks to be decent for 5 dollar lunch specials for chicken wings, burritos, egg rolls, pop corn chicken and hot plate lunches. The seafood department is overpriced for the area in my opinion. Overall, this store is okay, but if your looking for decent priced grocery check your global markets, walmart, and safeway along with this store to find some specials.
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February 2021 by James Ruggles
Giant is always great.
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January 2021 by Nicola M.
I'm somewhat surprised to read some of these reviews! This is my local Giant. The managers are out on the floor checking on organization, cleanliness, and stock and always willing to answer questions. I do appreciate their large availability of organics, and natural food products. They have an entire aisle and half for this purpose + produce. It's certainly does not compare to the bigger more natural food chains, but is great for my local store. The deli meats are always fresh as is the seafood counter. The staff is always friendly!
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July 2020 by Bridget C.
This is my local Giant.Normally, they're both friendly & helpful.Throughout the pandemic, they've been even more wonderful. If I don't see something, someone always either finds it or at least searches for it for me. (Including stopping what they were doing to restock ginger on all things - my sister whom I shop for was very, very appreciative.)If they're tired or worried, I never see them show it- they are always stocking or cleaning.Can not recommend highly enough.
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May 2020 by Julia N.
Ratchet as hell. Not to mention workers here are racist. Had the most unpleasant encounter here with a cashier named Comfort (how ironic), who kept on reminding me about distancing, DESPITE me following 6ft makers on the floor to keep my spacing. She did not make eye-contact, was rude in answering my inquiries, did not know discounted merchandise until it was pointed out to her, and even then, rolled her eyes as she applied the discount. She kept a huge distance from the cash register and away from me, even with the glass wall between us. She tried to rush me out of the store as quick as possible, even though was very chatty and friendly to the previous person in line. I could only think because I was the only Asian in there. Avoid this place especially if you're Asian because they'll probably think you have COVID19 and treat you as if you do. Inhumane, tbh. I've never been so demoralized.
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May 2020 by Damon H.
Nobody speaks good English in this place can't answer your questions at all. Went to the manager they refer you back to the same people that can't speak English therefore the managers aren't worth anything
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April 2020 by Kevin D.
Toilet Paper Score!!!' I visited yesterday searching The elusive toilet paper; during this Covid19 pandemic! I scored a giant package of Toilet Paper. In these challenging times-it's all about the essentials!
