Mobile Phone Accessories near Wheaton-Glenmont, MD
30 locations found near Wheaton-Glenmont
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Mobile Phone Accessories
10:30AM - 7:30PM
7929 New Hampshire Ave, Hyattsville
Mobile Phone Accessories
“Came in today to see what offers I had Jorge assisted me and helped me professionally really respectful informed me how much it will be per month , see potential in that young fella , very professional and respectful thank you for my new device and accessories ?”
Mobile Phone Accessories
“Service was outstanding when I came in to replace my (much older) phone. I asked countless questions, and my sales tech “G” was so pleasant, patient & thorough with her explanations. I had to order my phone to get the color I wanted; since I could no longer make calls on my present phone, G handed me a loaner phone for calls & texts over the weekend. What a lifesaver!!!I’m sold on this location - this is a family-owned AT&T store, and it’s obvious they truly care about their customers. Truly impressive these days!”
Mobile Phone Accessories
“I was looking for a charging station that could charge my phone, watch and airpods at once. Both Obi and Carlos suggested several options and recommended what they would buy. I bought their recommended product and im amazed by it. Great customer service, I will be stopping by again soon.”
Mobile Phone Accessories
“I received great service at the ZAGG kiosk at Montgomery Westfield. She was efficient, friendly, and took the time to register us, so next time we are already in the system”
Mobile Phone Accessories
“Just wanted to thank Miguel. He is very patient, professional and nice! We changed our minds several times about the plan and Miguel had no problem starting from scratch, explaining everything again.”
Mobile Phone Accessories
“Today I visited the Olney store abd met with Ahsan. He was very helpful and patient. I'm a senior citizen and don't always understand how to solve problems with my phone. I rely on people like Ahsan to explain how to solve ant issues. Hes the 1st person at this store who took the time to help me without making me feel incompetent.”
10AM - 7:30PM
2102 Veirs Mill Rd, Rockville
Mobile Phone Accessories
“I've visited Wilbur's Cricket store several times over the last few years for various issues and he has always been so helpful. He's knowledgeable, too. I highly recommend him.”
Mobile Phone Accessories
“Jason spent at least an hour with me getting my account security straightened out. He was completely dedicated and focused on 100% resolution. Great customer service!”
Mobile Phone Accessories
“I had an amazing experience with this store than Rockville location. The manager Jin Kim and his team were helpful in providing us with information into a family plan. Patience in helping getting our information Sims phone updated and making sure everything is working properly before we left the store.”
Mobile Phone Accessories
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
Mobile Phone Accessories
“Eden greeted me right away, and from that moment she was beyond amazing. She made my decision comfortable from switching from my old carrier to AT&T. She answered all my questions, gave me all the information needed. I was beyond satisfied. I will definitely recommend others to Eden or her store in general. Thank you all!!”
Mobile Phone Accessories
“Yolanda Vicente, good customer service, very friendly. I liked how she treated me. I got a family plan of 3. I had a line in boost mobile, but I added 2 more because the girl explained to me that it surpasses the plans and I liked the plan that has cricket.”
Mobile Phone Accessories
Mobile Phone Accessories
“Our rep was exceptional. I was assisting my wife upgrade her mobile phone. She doesn't like to spend money in general and doesn't value all the features that the latest phones offer. But her old phone was dying so she felt she had no choice but to deal with the lengthy and at times confusing process of changing phones. We are long time Verizon customers with 5 lines for our family plan, so I've worked with lots of Verizon store associates over the years. The Verizon associate was not pushy - just patiently answered all our questions in a clear, friendly, and helpful manner. She didn't recommend more than we needed, which ended up being not the latest model but one for which we qualified for a good discount. My wife's phone was set up quickly and we went shopping while all the data was transferred. When we returned walked my wife was walked through all the functionality changes since her older phone was quite a bit different. The visit was actually a very positive experience for what can be a rather exasperating one. I will return to this location in the future!”
Mobile Phone Accessories
“Will is FANTASTIC!! We went to the store to switch a line and buy a phone. Will was very knowledgeable and friendly, helped us with all our requests. THANKS Will! :-)”
Mobile Phone Accessories
“I want to appreciate the customer service of Mr. Raul, Miss. Rosa and Miss. Leslye they provided me great services. I would surely refer Cricket to my friends and family.”
Mobile Phone Accessories
“The service I received in this store has been beyond excellent. I was helped by Jason Gold. He had gone above and beyond to ensure I had all my questions answered, explained everything in great detail and even made the best suggestions so I can get the best out of my family plan (Not upselling but most bang for your buck). There was days he stayed later to ensure all of our needs were met. Jason gave my family his direct number so we can easily reach out to him and has answered every call to address any questions and even went as far as doing a follow up call to ensure all the services were working properly. He is an absolute gem of a representative for Verizon. 5+ Stars.”
Mobile Phone Accessories
“Sean :! I found this new place to fixed my screen protection from my i phone ! Sean was super attentive he did a amazing job he was really happy to help me I will recommend this place ::”
Mobile Phone Accessories
“Hi Mario. I was the Latino guy which you refer to me as Mr. Luis. Which I called and you picked up the phone and I spoke to you about the iPhone 11 Deal and headed to you. Which by the wait Kudos you to you on the way you answer the phone. I was able to tell that you were smiling through the phone. Which is the first reason that after the came and you said you could not waive the activation fee even after I had said that the other cricket store was willing to waive it, I kinda walked away but what pull me back to not leave and give you the sales even thought it was going to cost me more was not just the great service over the phone but also in person. You not only was very enthusiastic ton assist with purchase of a new line and becoming New Cricket customer, but tried pushing me to do the ACP program because you empathized with what my current situation was and wanted me to get the immediate $30.00’savings That even after I filled it out but didn’t get approval right away you still insisted and pushed me to upload the document. Unfortunately I was unsuccessful to do it at the store and even when I said you have customers coming in and didn’t want you loosing commission on something that I could have done later. You still said no it is important for me to help you save money because of your situation that you just explain earlier. I was like wow, this is an amazing wow serendipity experience. So Mario I wanted to say that it was a pleasure! I’m so used to dealing with big businesses like cell phone companies or internet companies who say they have excellent customer service but actually treat you the opposite. This customer experience was absolutely different. It’s nice to have a customer service experience with a company that treats you like you know what you’re talking about and like you are worth something. I realize we are a small organization and only purchased one big item from your company but the service I received was phenomenal and exceeded my expectation because it’s been years since I’ve received such an amazing Customer Service experiences and I will be spreading the word to help you hit those goalS. Also, checkout google review. Management team, please Allow Mario time to train others reps on what customers service looks likes.Thank you!!”
Mobile Phone Accessories
“My phone screen was broken today and I made a call to them and the gentleman very nicely answering all my questions and let me know how much will it cost to repair it all. I came right after I call and it only take him less than 20 mins to repair my screen and battery. Very efficient and awesome guy working! ?”
Mobile Phone Accessories
“Excellent service from Deshawn. He swapped out my SIM card in no time flat, then activated it for me. Randle was also helpful in expediting the process. Both were very courteous and professional. Would certainly use their services again. Five stars.”
Mobile Phone Accessories
“Visited on April 1 as the 5G phone that I got from Cricket stopped holding a charge and I was going to get my money back but then was thwarted by a paradox as Cricket had given me the phone free. Heidi, the salesperson on duty, helped my find a suitable, economical phone and set everything up for me as I dislike doing that part due to being 90 yrs old. I went back two weeks later to inquire about a hotspot and, luckily, Heidi was there again, and she figured out what kind of hotspot would suit me best. It was nice to get such quick, efficient service and Heidi was very knowledgeable and helpful. I realize eventually these stores will probably close in the near future as corporations go fully automated to avoid paying actual human workers and the machines will gain another toehold as they prepare to take over the world. However, until then, employees like Heid have my gratitude.”
Mobile Phone Accessories
“Thanks Ashan. You always give me good service even when i have difficult issues. Ive been to 3 different stores and 1 helped but caused more issues. No one helps me like Ashan does. Ashan always wants to help the customer with his heart he no fake”
Mobile Phone Accessories
“The rep that was helping us was really nice. That's the only reason I could score 4 stars. But I was extremely annoyed that the WiFi in the store was not good enough for me to do my phone to phone transfer so my new phone had to be mailed to me. Why doesn't the store have good enough service to complete transactions? And a very normal, common one at that. Very weird. I would have went to another store but the guy again was very very nice.”
Mobile Phone Accessories
“Got a iPhone screen fix it was a fast turnaround time. Price might had been slightly higher but it was very convenient given my location. They got a good selection of phone accessories in the store”
Mobile Phone Accessories
“Thanks to Hassan, he is a great, honest and kind person. More than that, he is a friend. I'm pretty sure that he has knowledge about cellphone and all other devices, his place looks great.”
Mobile Phone Accessories
“Oscar went the extra mile for me. I had bought a new phone after I lost mine. I needed help transferring the information to my new phone from the Cloud. He was knowledgable as well as being extremely engaging. I had been very upset after losing my phone but my faith in the goodness of people was restored. Thank you Oscar”
Mobile Phone Accessories
“I had problems with my phone and the sales manager Gabriella was very polite and very helpful with all the help fixings my phone I reat her five stars, thanks in advance Jaime Pinear.”
Mobile Phone Accessories
“Visited AT&T this afternoon for a few questions and to purchase a screen protector. Noe customer service was excellent. He answered all my concerns and placed my screen protector on with ease! Keep up the great work , Noe!”