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January 2024 by Erika Feaster
I went into your Wheaton store yesterday wanting to purchase two or three of your hats. But neither of the staff members greeted me or acknowledge my present. I stood close to cash register waiting for the young lady who was determined not to greet me . I even left and came back thinking maybe I give them a second chance. Nope! Your company has been business since 1978 and I really enjoy getting my hat collection from Lids It’s saddened me to leave without my hats. But refused to be treated like dirt and work hard for my money. I don’t always want to shop online I really do like going to the stores. I will not be purchasing any hats from that location. Some colors I haven’t seen in the other 3 locations I visited. I’m hopeful I will find them some where else. Still sad though!
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October 2023 by Sara Mateos
I was looking for locations online. About a month ago I visited the Wheaton location with my twins, and was looking for baseball caps for the both of them. One of my twins is autistic, also nonverbal and ran into their stockroom. With a history of managing retail stores before, I know it’s an issue as far as loss prevention. However, I was never greeted or asked for help, but the guy had no problem yelling at my child. Considering I buy two of everything for my twins they are definitely losing out on sales. I’d rather travel to a further store from Wheaton Plaza.
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May 2023 by Vanessa Lugo
Always have a great hat selection and if you ask for J.B he does the best custom embroidery ever. Always very clean work he delivers what you ask for.
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April 2023 by vivian woods
So I got to this place at 4:25, there was a note on the door saying it wouldn’t be open until until 5:00pm & then when I get back to the store, there’s another note that says they won’t be open until 6:30pm. I just wanted to buy a jersey-_-
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November 2022 by Jefry Sanchez
I visit this store since 2014, and the new bosses try to steal money from you. and they talk to you very badly I paid with a hundred dollar bill. and I bought a cap for 25 dollars and they always steal 23 dollars from me, I don't know why they do it. I only see them but when I tell them they get angry and Asta takes off the mask when they speak loudly to me. the "boss" who should be removed because the workers told me that it was their "boss's" order. I talked to the "boss" and the only thing he told me was "sorry about that" When he is the one who orders the employees who steal money from them. and the employees are also to blame because they say nothing because they also earn from the robberies they do, so take a good look at how much they charge. I really don't recommend them, don't come here!!
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December 2021 by D.Z.A.
A really cool store.. lots of hats ??
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May 2021 by Tony Zelaya
Outstanding Experience!! Tiggy is the Best!! She delivered outstanding customer service!!Highly recommended by me Tony ZI will be back!!!#liongolfing
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April 2021 by dontec H.
This place is never open. The gate is always down with lights on in store. Why are y'all even in business?
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October 2020 by LISA INGRAM
Absolutely ? I had a hat custom designed and the art looks amazing. The buy Quinton who works in the story was extremely nice and patient as I went through everything a few times.
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September 2020 by Greg Passamonti
Nice mall which was clean and sanitized
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July 2020 by artz Arr
They make great hats!
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March 2020 by Jake Six
After 10 mins of waiting for help I came to the conclusion that that staff here are Simply lazy and don’t care at all.
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March 2020 by christopher macklin
I brought a red national hat, staff was a great help!
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December 2019 by Ms S. Randolph
The GrandKids went in, Us Old Folks stayed out and sat down while they spent our money. Haahaa.
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November 2019 by Sang Nguyen
More ravens hat wear please