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February 2024 by andrea forero
Bad costumer service, they put this teenagers with ni respect for costumers , and playing around with their friends instead of working.
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October 2023 by Emely Sanchez
I really like the stuff they sale just the employees are very rude or they are always mad for something, me and my friend went and she wanted to try something on in the fitting room and she asked and the employee rudely said no, but the that same employee allowed other customers to go in the fitting rooms. Another time when I went there to that same location I asked the employee for some help and she just rolled her eyes at me . I wish I could of gotten her name but I just left after that because I was really upset that she did that. Please get better employees!!!!!!!
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August 2023 by Sally
It says they close at 8 but they had the gate down at 7:15. 45 mins early smh.
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August 2023 by Nyx WM
Travelled all the way from Canada super excited to shop at my favourite teen-era store, only to be greeted by two incredibly rude "sales people", who barely bothered to look up from their phones, to shout across the store that the fitting rooms were closed. When I asked why, the other girl rolled her eyes and said they "didn't have the keys that day". The only thing that keeps people actually going into malls is the ability to try things on and interact with actual humans. If you're going to keep such rude and disrespectful people at your store, then it becomes clear why everyone is ordering from Amazon ?
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March 2023 by Melissa Moore
The manger on duty is extremely rude and unprofessionalI won’t be coming back
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August 2022 by TJ
It was okay I guess
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July 2022 by Anna Chen
I wasn’t interested in any tops at all, but the jeans!! I’ve been scouring for those baggy jeans with an elastic waste and belt/tying thingy and I found them here!! Best find in a long time, and at a great price!Now, about the service. I mean they were just indifferent at worst, preoccupied at best? It’s not like they were rude or anything, but I was 100% getting idfc vibes. As someone with social anxiety, I do like being left alone when I shop, but an obligatory “did you find everything ok” or “hi how are you” would’ve been fine. I am well aware that no one means it when they say those things, but like it’s just common service courtesy.I will def come back for more pants, regardless of the service. The pants are worth it.
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July 2022 by Karen Silva
Came today at 11:15 and they were not open.
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March 2022 by Mimi
the white customers in the changing room were treated with care and respect but when it came to me, it felt cold and neglectful. i just wanted to try cute clothes ??
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July 2021 by Chido Enweze
Good service, did not have any issues
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February 2021 by Vivian Daniels
Only gave a star to leave this review. The selection and prices were pretty good but the 2 employees on duty were rude and unhelpful. After witnessing both employees getting into a verbal altercation with a customer because she asked for assistance 4 times, they proceeded to talk about her in front of me as she walked out the store. When i told them to cancel my transaction because of them talking about the customer rudely and their attitudes they continued to try to argue with me as i left. I will never again visit this location.
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November 2020 by Whitney L.
Basic mall that has your essential stores but nothing luxurious or designer is really available here. Wheaton is definitely a convenient mall to shop at since it's close by. It was never really the safest area, however it has improved over the years with incorporating more security and police officers patrolling the area. I really only shop here at Sephora (inside the JCPenny), an occasional massage on the lower floor or grab a quick bite at the food court.
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May 2020 by Kelly D.
this Mall brings many many memories for me. I've seen so many changes over the last 30 years. I used to hang out with the employees running that old music store... The original one back in the 90s. I've been going here since 1992. Yeah. Some of the stores and employees are nasty *ahem* SEPHORA - but mostly good place here at the mall.
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March 2020 by Kyle W.
One of the many slowly dying shopping malls barely struggling to survive. Place is kind of nasty tbh. Very small and lots of empty store fronts. Only reason to come here would be Target or Costco which are attached. Otherwise I'd recommend steering clear.
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March 2020 by John B.
Suburban shopping malls are somewhat of an anachronism at this point. Wheaton is old school, with a bunch of generic chains. It's pretty accessible with a Metro stop nearby as well as abundant parking. I've come here a few times over the years hunting for various things, but I've rarely found them, including this last time when I came looking for a phone-even checking online inventory beforehand-to find my carrier was out of stock. The food here isn't much and it's a bit of a depressing place, really. I wouldn't go here by choice.
