-
July 2024 by Jennifer Speight
Right outside the main door where the 2 ATMs are located are ALWAYS filthy. Like you can see the grime, spills, spit, and whatever else stuck and staying on the sidewalk. The tellers there offer dry customer service. You can tell what manager(s) are there depending on the attitudes. They are usually rude whilst having private conversations right in front of your face. I only get a good vibe from the young man with really long hair. The only reason why this location has the rating it does is because it has like 5 different ATMs accessible from the outside. 2 on the inside and 1 of them on the inside is accessible after hours. Super convenient location. HORRIBLE customer service.
-
July 2024 by Pema Mithub
It actually is a good capital one bank
-
February 2024 by Iris Calderas
Excellent bank ?
-
November 2023 by S G
This bank branch staff do not smile or greet customers at all. The branch manager “Roma” tried to deny me notary service. She told me to pay $1 across the street. Eventually “Milton” had me complete my document to be notarized. Then he told me his license expired. Another notary who was kind completed the service. I left this branch feeling extremely upset. I’ve never experienced such unpleasant treatment at Navy Federal. This type of service at a facility where my money is at is absolutely unacceptable. This experience has made me want to stop banking with them. Every business should provide 5 star customer service and nothing less. I hope this branch receives white glove customer training.
-
November 2023 by Mario Alvarado
7 windows one person working always busy
-
August 2023 by Ricardo Villegas
Bank needs to upgrade all of its ATM machines. Always an issue with ATM when getting cash and/or depositing checks and cash. ATM touchscreens are non responsive when prompting selections because the touchscreens are old and damaged.
-
August 2023 by Oniel Rivera
JHONATHAN treated me very well
-
August 2023 by Henry
Jhonatan treated me excellently
Good service and concern for the customer
It lasted a long time but I won't stop helping until my situation is resolved.
-
August 2023 by Erika Méndez Pérez
Excellent service in this location, as well as globally. I don't change capital one....
-
August 2023 by Eriselda Amaya leiva
Good job, Jonathan.
-
August 2023 by Heydi Reyes
I came to resolve a situation with my account and Jonathan kindly assisted me, an excellent person who resolved all my doubts. Thanks for everything capital One.
-
August 2023 by Mabel Diaz
They helped us very well
-
August 2023 by Glitch Memofake
Two hours waiting just for nothing
-
May 2023 by Karen Silva
Please give the guy in the front a stool. There’s no reason for him to stand 8 hours a day. What’s wrong with corporate America
-
May 2023 by Luis Reyes
I came here for an issue with a depositAnd had to wait 1-1/2 shame on this brach. I don’t know why if they know that is a busy brach they don’t have enough people working here.
