-
March 2024 by Lidia Sorecha
The manager she so disrespectful I m so surprise how she talk to people and us 10/0
-
October 2023 by Giselle Rivera
I came to Wheaton mall on Sunday 9/9 around 3pm to buy a specific pair of shoes at Aldo’s and was helped by a rude lady that refused to give me her real name. I’ve came into Aldo’s a couple of times and this isn’t the first time that I interacted with this rude lady. She had an attitude and in the past it was little things that she’s said that I would brush it off but this time she said too much that we had a lot of back and forth when I clearly just wanted to make a purchase. I will no longer be coming to this specific store and won’t recommend to my family or friends.
-
September 2023 by Giselle R
I came to Wheaton mall on Sunday 9/9 around 3pm to buy a specific pair of shoes at Aldo’s and was helped by a rude lady that refused to give me her real name. I’ve came into Aldo’s a couple of times and this isn’t the first time that I interacted with this rude lady. She had an attitude and in the past it was little things that she’s said that I would brush it off but this time she said too much that we had a lot of back and forth when I clearly just wanted to make a purchase. I will no longer be coming to this specific store and won’t recommend to my family or friends.
-
June 2023 by April
Store manager Gabby and DMs Margarita and Jose were super kind and helped me find two pairs of shoes and the appropriate insoles and cushions. I’m a heels person with skinny ankles and desperately needed some flats help. It was also great to see the DMs helping Gabby and hyping her up! ? I’ve worked/managed retail in the past and didn’t always have that helping hand.
-
February 2023 by Ivette Guevara
I just had a horrible experience at Aldo in Wheaton mall. I was helped by Gabriella. I was returning some shoes that I payed at a store but since they didn’t have my size I got them shipped to my house. They looked to me like that had been worn already. I talked to customer service, they told me to go to the store that they had a new pair ready for me. When I explained to her what I was told, she just kept saying no we don’t do that. How are we gonna order it for you if we don’t have it!?? Then she looked at the shoes and said that they were fine! That they weren’t worn! That I should just keep them!! I’m like… those shoes look disgusting to me. I don’t want them! She finally ended up ordering them again for me but she made me feel horrible. She made me feel like I was lying. I buy at Aldo all the time!! I can’t believe I was treated this way!!
-
January 2023 by Blossom M.
The employee who helped me was very friendly. Unfortunately, they didn't have my size in the shoe I wanted.
-
December 2022 by Brittany Danielle
Gabriela was extremely rude and refused to help me when I asked her to check for certain shoes. Also she gave me a box with 2 different shoes and now I have to go return the shoes. The customer service was trash and they should really consider talking to Gabriela and how she’s representing the brand . It’s not a good look and I won’t be shopping with Aldo ever again.
-
May 2022 by Gail B.
The store was okay. I was curious about the brands. There were lots of selections. There are lots of stores in the mall.
-
January 2022 by Dayannne Gonzalez
Poor service. There was a lady who did not treat us at all friendly. Every time we grabbed a bag, she would take it out from our hands and put it back on the shelf, it was like if we weren't going to pay for it.
-
December 2021 by Dayanne Gonzalez
Poor service. There was a lady who did not treat us at all friendly. Every time we grabbed a bag, she would take it out from our hands and put it back on the shelf, it was like if we weren't going to pay for it.
-
October 2021 by Ivey S.
Went into the store this past Sunday with my 14 year old daughter. 4 employees behind the counter talking away S*** this and F*** that. Didn't greet us. Didn't ask if we needed help. We walked out. Horrible.
-
March 2021 by Shay
The young lady that help me today, awesome job!I did not catch her name but however I was in there 2/20/21 at about 45 mins before they was about to close! I was with my kids, two other gentlemen walked in as it started to get busy. She was professional with everyone!
-
December 2020 by Jason Lazo
This place is horrible they should close this store horrible service trash store manager the store manager should be fired.
-
January 2020 by Darlynn Fletcher
Overpriced shoes,staff not to friendly
-
February 2019 by Josue Galeas
staff was very helpful, and attentive.
