-
March 2024 by Lisa Gilberto
I came into the store. on a busy Sunday morning as soon as they opened I needed to be helped immediately with notarization. Chris was so helpful and so was Carol. They both worked diligently to get my copies and meet all my needs efficiently quickly I would definitely recommend them for any services that anyone needs through UPS. Thanks to both of them.?
-
March 2024 by Kerfuffle
Easy transaction. No issues
-
March 2024 by Alex
Chris was able to take great care of me and really focused on the customer experience.
-
January 2024 by Deborah Sprissler
RUDE asked for a small amount of tape and she Completely ignored me And completely disrespected me
-
December 2023 by Ed R
Used this location for amazon return, friendly employees, located on a busy strip mall, parking can be a challenge on certain times.
-
October 2023 by natalie childs
I gave this place one star only because I had to put a star. I had a mailbox at this place and got something delivered from Amazon. I didn't get.the email.from amazon that it had been delivered so I went into my Amazon account and saw it had been delivered 10 days before that. I went up there and they.said they lost it. I called.and went up there atleast 10 times and they never had it. Well yesterday I once again called to talk to the manager and she said that I hadn't picked it up.so they sent it back to Amazon. So basically they misplaced it but found it and instead.of calling me they sent it back. They.were.also extremely rude.to me everytime like I was in the wrong. I'm furious. I was going.to get.the mailbox again but I will never get one in there ever again. If you actually want your.packages do not use their mailboxes.
-
October 2023 by Saxon Skipp
On September 20th, 2023, I took a large personal package to the Westminister, Maryland UPS store to ship back to my home after I had completed a business trip. The package was very large, and also heavy, (as well as not replaceable and very important to my family). Because of this I paid close to $500 to ship. I received my "package" a few days later: It was a tiny box with someone else's item, some type of electronic/usb product. This UPS location put my shipping label onto a totally different box, despite the incredibly obvious, huge size and weight differences, and then lost my item. It took many phone calls to finally reach a manager who was willing to assist me in filing a claim, of which i am still waiting for. The level of laziness, rudeness, and incompetency from the employees at this location is astonishing, and if I could give zero stars out of 5, I would.
-
October 2023 by Mosunmola Geteloma
Falesha in Westminster she is awesome, good customer relation,patient and get everything done for me.Thank you I appreciate. Kisses
-
August 2023 by Marcie A
This UPS location has amazing employees who just knock it out of the park time and time again with their friendliness, efficiency, knowledge and speed. No one likes to wait in line and this location does a brisk business so there is often a line…but these folks move and shake and keep a great attitude while doing so! Today I had the pleasure of being helped by Chris and Carol, who I have been lucky enough to interact with on multiple occasions. They are both so professional, competent and welcoming. Keep up the great work, Westminster UPS, and thank you!
-
August 2023 by Christina Hale
If I could put zero stars for this UPS I would. I went to return umbrellas from Amazon that were still packaged in the same boxes that they came in. Because of how heavy the boxes were some of them weren’t in the best condition, but they came like that. The UPS workers were extremely rude, and made me buy two rolls of tape because they said they couldn’t afford to use their own tape on the boxes. I have never experienced anything like this when returning something from Amazon. I will never return to this UPS again. The KHOLS location for Amazon returns was incredible! The staff was so friendly and helpful. I would rather deal with them then the incompetent workers of UPS any day. If anyone experiences this issue call Amazon they were also extremely helpful and refunded me for the $9 in tape I was forced to buy.
-
July 2023 by D S
Chris helped me today at the Westminster store and was SO KIND!! Just radiating so much positivity, thank you so much for making such a short interaction such a great one!
-
June 2023 by Christine McNeill
Zipped in and zipped out with my amazon return, no label, no box. Very nice woman helped me while also training another associate. Team work makes the dream work. Thank you!
-
June 2023 by Bridget Andoya
Great experience with all employees. I am so happy .
-
May 2023 by Elizabeth Leahy
Friendly, experienced, and attentive staff! We always have great service here with very honest and thorough assistance! Line moves quickly and there are a ton of services offered!
-
May 2023 by Owen H.
This place is so bad they changed my delivery day so many times it's so annoying. DO NOT RECCOMEND
