The Big Screen Store is Baltimore and Washington's one stop shop for all home entertainment needs. It is the area's only exclusive Samsung TV dealer, with sizes from 43" to 130" at guaranteed low prices. It carries Samsung and Definitive Technology soundbars and surround sound systems, reclining seating, and all wood TV credenzas. The store offers a full range of installation services and stocks almost everything for delivery within a day or so. The sales people are extremely knowledgeable and very pleasant to work with. They present multiple options, are patient, and help explain the differences in all the different sizes and options to pick the best fit and the right TV. Customers report being completely satisfied with their high quality, high value Samsung TVs, including QLED models, and enjoy the perfect picture. The store provides quick, next-day delivery and setup. While one delivery experience was problematic, with a delivery person described as arrogant and surly who left a mess, customers state they would definitely buy from The Big Screen Store again, recommending to just ask for another delivery team.
Scott Kreitzer was wonderful to work with. Very informative. Excited about our purchase
June 2024
Chris was very helpful in selecting the television we needed. Very professional and made our visit one we will definitely repeat when necessary.
June 2024
Chris is extremely knowledgeable, presented us with multiple options and was very patient as we changed our minds several times. Very pleasant to work with.
