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September 2023 by Raven Carroll
I stop in Sally today and the two wonderful ladies that were working was amazing and completely help me out with finding products for my daughter's hair like I told them my mom been going to Sally's for many years and my mom was on the phone and said she has NEVER got the help she needed when I was young the way these ladies help me today you guys are amazing and wish I got your guys name you guys are amazing and I will be stopping in more to tell you guys about the products
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March 2023 by kendra nikiaa
Will definitely be back. I was somewhat spectacle of going to Sally beauty because of the mixed reviews I have read regarding to the staff’s approach. But I can honestly say the reviews did not match my experience. I met the nicest lady with blueish green hair (I cannot remember her name). However, she was so helpful and kept checking in on me to assist and assure I knew what I was getting. I will definitely have to come again!
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March 2023 by Ciana Vandyke
My last review was deleted and I honestly don’t see why. I went here because I run a nail business and desperately needed some 80/100 & 100/100 nail files until my big shipment comes in. I went in and was greeted by a cashier with beautiful green/blue hair (I complemented her on it btw). Everything was fine at first however 3min into me browsing the nail shelf the cashier begins hovering over me. It was so uncomfortable that I just didn’t wanna bother going through their polishes. I purchased my 8 files and left. I have no intention on ever returning. It’s bad enough there are no beauty supply stores around but the hovering seems to be a real problem because after reading the reviews this has been an issue for years. That leads me to believe management is the issue. I also noticed the lovely ladies that came in after me with their pale skin had no issues with hovering as they were at the front of the isle while myself and the hovering cashier were at the very back.
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August 2022 by L. Vincent
Worst customer service ever!!! Nothing but entitled brats that know nothing about hair!!
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December 2021 by Jennifer Woods
Well stocked. Friendly employees.
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October 2021 by Jennifer S.
The salespeople are are invasive control freaks. You can’t just walk in and browse. You must talk to the clerk when you enter. I tried just walking by the clerk (she was talking to someone else anyway) and when she saw me pass, she shouted, nearly screamed at me repeatedly and ran down the aisle after me furiously like some kinda psycho. Everyone was staring. I finally complied and told her what I was looking for as a bunch of shoppers watched and listened. It was humiliating to cow to this lowlife and I did not feel free to browse beyond the product I mentioned to her, which I was easily able to find myself. I love the product selection but I will never return to Sally Beauty. With online shopping, I do not have to put up with garbage treatment again. I think they assume everyone is a shoplifter.
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August 2020 by Jacey Coward
The customer service was great! The young lady helped us find everything we needed.
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July 2020 by Cheryl Pon
Great store,and great staff.
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March 2020 by kat LeDuc
Really wish they wouldn't hover so much when I shop. Would be 5 stars if they would. I dye my hair a lot and have bought many colors and products here so I guess it confused me that they seem to think I don't know what I'm there for. Also had a bad instance where i got home and discovered a tube of dye was half used but they took care of that very well so I'm not mad just warning people to check products before check out
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March 2019 by Jessica Hulter
Always clean and organized, with staff happy to help explain everything you need.
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February 2019 by Jen
Good products. Obnoxious employee followed me down the aisle shrieking “Maaaam, Maaaaaam!!! Can I help you!!!!†She seemed mad that I didn't stop to get her permission to enter. (She was busy checking out a customer when I entered, so I waved hello and walked past to start shopping.) Reminds me why I prefer online shopping.
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July 2018 by Elizabeth Giustina
Great products, clean and bright store. Staff is always friendly and helpful.
