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July 2024 by Seneca Bessling
I’m not sure what’s going on with this store lately, but they’re always out of items, they’ve stopped carrying a bunch of staples, the curbside pickup is always ready an hour later than it’s supposed to be, and you can never find a cart or a basket.
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June 2024 by james brandenburg
The staff at night time are friendly but it sad that you have pay 10 cent for paper bags so I'm going somewhere else to shop they banned plastic bag in westminster and now you have pay for paper bags that pretty sad the 5 star is for the friendly staff
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June 2024 by Stephanie Stachmus
5 stars because of the amazing customer service I got through the pick up and go service. Today was a holiday so very busy for that department and with new employees mistakes happen but it is how you fix them that really counts in the end. I got home and some of my items were missing. I called the store and they offered to door dash the missing items at no cost to me. Unfortunately door dash was not available past a certain time so the store had an employee drop them off to me. That was amazing when they could have just offered me a refund. Thank you so much! You two are amazing!
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May 2024 by Jake Lawson
Safeway
Safeway store #1616 ran by FRED REISING at 444 WMC Drive Westminster, MD 21158 is the ABSOLUTE WORST GROCERY STORE in all of Carroll County. The reason I decided to write this review today is because of their SELF-CHECK OUT AISLES. Some time with in the year or maybe last year, Safeway decided to replace the really nice white recyclable bags they had at self check out, with REGULAR PAPER BAGS. They have since been trying to get everyone to pay $0.10 for PAPER BAGS since they made the switch. This is obviously a complete MONEY GRAB on Safeways part. Do you know they are the only grocery store in Carroll County to make their customers pay for PAPER BAGS except ALDI? Food Lion, Giant, Shoppers, Weis, and Target do not charge for paper bags.
By Safeway’s own accord- the charge on your receipt says “Recyclable Bag Fee” which again, they got rid of the good recyclable bags a while back. You can see by the receipt I have uploaded as of today.
SO NOW, Safeway has taken it one step further to really upset their customers (THEY HATE THEIR CUSTOMERS) -insert new slogan here.
They have decided it would be a BRILLIANT idea to PULL ALL of the paper bags from the self-check outs. In place of the bags they now have a printed sign that says “Ask for a bag if you need one” lol. The majority of customers use self check out for a few reasons. 1. It may be faster. 2. They don’t like or want to deal with people/staff (which is probably the #1 reason or 3. They can bag the groceries better because most cashiers are completely incompetent. Frankly it could be a mix of all 3.
But NOW… not only do you have to pay for the bags and the pleasure of spending your hard earned money at this particular grocery store… but now… -as if you were a petulant child- you have to ask for a bag. “How many bags do you need?” Well how the heck do I know… lol
Seriously it’s nuts. The other day I heard several upset customers around me while I was trying to bag my own groceries. But today takes the cake folks. Today I bought 4 items so I knew I only needed 1 bag, and today they had maybe 500 bags in a grocery cart at the front by self Checkout. So I ring myself out, I select “ONE BAG” and pay for it. In which case the register very loudly states “ 10 CENTS”. Indicating I paid for the bag. I then went and grabbed 1 bag from the cart… in which case I was then accosted by an employee. SIR, YOU CANT DO THAT! YOU HAVE TO ASK FOR THE BAG lol. Now I’m in disbelief so I tell this employee… You watched me ring up the items… you heard that I paid for 1 bag… you then saw that I grabbed 1 bag… what seems to be the issue here? She then begins to argue with me and tell me that’s not how it works lol. So I tell her that first of all it’s absolutely ridiculous that you are charging people for paper bags, and I repeat my prior steps to her. She then tells me to… and I quote… “JUST SHUT UP… SHUT UP… YOU JUST SHUT UP!”
I guess I was making absolutely too much sense that those were the only words she could utter. But image being in your mid 40’s having to ask for a bag like a child, then have to pay for… and then being told to SHUT UP by an employee? What in the heck has happened to this country? She’s probably the victim too lol.
After being told to Shut up… I did call her “AN OLD BAG” pun was definitely intended and she starts laughing. Then she snarkily replies “YOU HAVE A NICE DAY” in which I naturally replied “F-OFF”. And this was my experience at 9:30am on a Tuesday at Safeway in Westminster. I’m serious… you can’t make this stuff up. Absolutely mind-numbing experience. If you want to be treated as a child and heckled at self-checkout…. GO TO SAFEWAY!
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May 2024 by Martin Zellmer
The store has made a bad decision removing bags from the self checkout area. This is very inconvenient to shoppers. I'll be spending my money elsewhere moving forward despite this store being the closest in proximity to my home.
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March 2024 by Steve All
Clean store. Usually well stocked. Self - check out can be tricky with recently marked down items - they usually require help.
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December 2023 by Tracy LR (Tracy)
Always clean and well stocked.
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December 2023 by Toddy Jones
There is not enough that can ever be said when it comes to consistency and above all, my experiences at this Safeway have been consistently positive. The store sits as the anchor in a strip mall which contains a few other stores, including an outstanding pizzeria. This particular location has ample parking (which is well lit at night), provides relatively new, decent quality shopping carts and well maintained sanitation stations in a well kept, clean environment. Like many Safeway stores, this one houses its very own Starbucks, which sits immediately to the left of the far right entrance and opposite the store’s well stocked floral department. The staff is seemingly stable, courteous, helpful and appears to be working in what they deem as a positive atmosphere. Management has remained exceedingly steady and proven themselves reliable and honorable at every opportunity throughout the ten or more years which I have shopped the store.In short, this is a super clean, well run and convenient Safeway and without question my go to grocery store in Westminster. Consequently, I am delighted to be able to leave them such this glowing review as a ten year plus customer.
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December 2023 by Tom Miche
They always have what I’m looking for when I go, and there is rarely a line when I go to check out
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December 2023 by Robert Thompson
Delicious pumpkin pie ? ? from Safeway. Even better, it was 50% off. Went into Safeway for a loaf of bread ? and came out with my bread, half pound of sharp cheese, and the pumpkin pie. It has been quite a while since I shopped Safeway. I'm glad I was at Safeway as a great selection with lots of deals.
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November 2023 by Danny Prestwich
Always good service in the Safeway shopping center. I drive down (17) minutes to get groceries brought to my car. I'm a bit disabled. So I also use their pharmacy which is quick service and I get my haircuts right next door. A decent Chinese place at the other end a large liquor store and a good dry cleaners. There's something in there for everyone.
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November 2023 by carol harrison
I shop at this store all the time and usually I don't encounter any problems. I normally will get seafood and veggies. One day I was craving sea scallops. I noticed that 2 ladies work in seafood dept. The older one is great, she's nice & friendly. The other one the younger one that one should not be working with the public. I went in there one day about 5:55 in she said we are closed. We close at 6pm because we have no help, with a tone that it was a bother for her to wait on me. She was very RUDE & MEAN!!! She did ask me what I wanted, and just like that What Do You Want
!! I said scallops I love them and they are a quick dinner delight... I went back to the store yesterday at 5:50 figuring I got there just in time, but the seafood was covered up and the same MEAN lady was working. So I decided it's not worth it, I was not in the mood for round 2 with this woman. I just settled on something else for dinner. It's a shame when you have to shop somewhere else to avoid someone. When you have employee's working with people your should hire people that are friendly. This she is not!!! STAY AWAY from the younger woman is the seafood dept. She will ruin your day...
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November 2023 by Ingrid Gribble
I'm new to the area moved from Miami FL.
I noticed that they had a rewards program so I asked what did I have to do to join and they told to do it when I check out, but when I got to the register the cashier was not helpful at all she got flustered with my questions and was rude told me to step aside because I was holding up the line.
I just wanted to get the discount for my first purchase, so I whent to the customer service and Stephanie D was there so I told her what happened without even knowing she was the store manager,she explained everything to me and took her time showing me how the app works.
Thank you for making a bad experience to an awesome one!!!
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September 2023 by Natasha A
Poor deli guy, he needs help on a Friday afternoon. One man can't do it all, Supervisors!
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September 2023 by Sue Tyre
Way too expensive
