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December 2023 by caitlin colehouse
Today at 8:30am I went in for a blood draw appointment. The black haired lady with bangs tried to use a needle that was way too big on my small veins. When I told her that no other phlebotomist has used anything but a butterfly on my small veins, she got an attitude and threw the needle and tube down and pulled out a butterfly. She then proceeded to SHOVE the needle in my arm very aggressively. When I flinched from it, she said I messed up the draw. I told her its because she shoved the needle in my arm aggressively. She then stormed out of the room and told the other phlebotomist to do it. The brown haired lady was very kind and gentle. If you're going to enter the medical field, you need to be kind and gentle with patients. Not mean and abusive.
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May 2023 by Emma M
Went in for a drug test for a nursing license got the dirtiest looks from staff when they found out what I was there for so much for no judgement
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February 2023 by Dianna Riesner
I went to Quest for my bloodwork today. I had a great experience as I always do. But today was exceptional. My phlebotomist was Tremaine. She made the experience exceptional. She was so very pleasant that she made my day. I always use Quest for my bloodwork and always will. I highly recommend to sign up for an appointment well in advance. Definitely 5+ starts today
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October 2021 by Kat & Alec Galmont
Had the least friendly and compassionate person named Felicia take me back after over an hour of waiting (even with an appt) just to tell me she couldn't find my doctor's lab orders and delete my appt and send me right back out without a care. Went right next store and LabCorp took me immediately and even helped me find my lab orders.
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October 2021 by Bill Man
One of my worst experiences I’ve ever had at any lab testing facility. Had an appointment, still waited 2 hours and saw other people fly by me left and right. Not fair was so ever. The most annoying part is that they don’t have a phone number to call either. If any employee wants to use this place for testing, I’m not getting hired there at all.
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August 2021 by hollie noel
Quick and convenient. Defintley not professional what so ever. Customer service was terrible.
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July 2021 by Debra C L.
Took my doctor's order for a basic metabolic panel after surgery to Lab Corp and was told after waiting for 20 minutes despite my appointment that they could not take the sample because I should have fasted. There was NOTHING on the order about fasting. I called my doctor's office and was told it was not necessary to fast for the basic metabolic panel! I walked next door to Quest and was in and out in 10 minutes. Don't trust your blood work to a lab (Lab Corp) that doesn't understand what to do for a basic metabolic panel. GO TO QUEST!
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May 2021 by CJ
Had a great experience this morning! I checked in from my car, they texted me about 2 minutes after my appointment time to come in. I got a quick temperature check and went right in to have my blood work done. I believe Christy was the person taking care of me and she couldn't be any nicer. Friendly, professional, and a quick and painless blood draw. I've been to other places to have blood work done and they were no where near as good as Quest in Westminster. I will be going here from now on.
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November 2020 by Kat Montanye
Had the least friendly and compassionate person named Felicia take me back after over an hour of waiting (even with an appt) just to tell me she couldn't find my doctor's lab orders and delete my appt and send me right back out without a care. Went right next store and LabCorp took me immediately and even helped me find my lab orders.
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September 2020 by Betty Giguere
I have been using Quest for YEARS and it is by FAR the best of the drawing stations in the area. It is VERY important to get an appointment, and they make it SIMPLE to accomplish this and then they send you reminders for your appointment by email. The staff is very GENTLE and this is important to me since I have small veins and I am what they call a "hard stick". Every place has it's down side, but I am certainly pleased with Quest in Westminster and have no complaints at all.
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September 2020 by Sarah McDougall
LOST MY BLOOD?! How on earth is that even possible in this day & age? No checks & balances? They didn't even know they'd lost it until I called the doctor repeatedly, who then had to call them multiple times to get an answer. But the fact that you are losing people's blood samples in the middle of a pandemic is deeply alarming.
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August 2020 by Chris W.
I visited Quest Lab with my stepdaughter August 6 at 10 30 and have never been treated so rudely. My daughter left in tears wondering what she had done wrong.
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July 2020 by c. s.
you cannot talk to a real person when you call. I think that's ridiculous. if I could give 0 stars I would.
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April 2020 by Emily L.
Over the last 2 years of living locally, I have visited this branch many times for various reasons. I have never waited more than 5 minutes, with or without an appointment; the facility is clean and welcoming, electronic checkin is a breeze, and the phlebotomists are incredibly friendly and professional. Just wanted to counteract the other negative reviews -- I almost wonder if those folks were talking about another branch, as my experience has been completely positive here. Keep up the good work, everyone!
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January 2020 by Sunny Shamim
This place is very stinky, smells bad
