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August 2023 by Harry Boos
Overall this place was difficult to do. When first creating my account they mad it far to difficult than it needed to be and the app was just terrible to use, being slow and confusing. Not only this but, there hours are so inconvenient, giving me only half an hour to do set things up before customer service is gone. The people there were great but this whole process was far more difficult than it needed to be.
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November 2022 by James Martin
Great staff always willing to help you..Always friendly.. Great place to bank..
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November 2021 by Angie H.
Hello. I recommend Point Breeze Credit Union for your banking needs. This month I was short of money and my account was negative. I was able to get a loan in three hours. I got enough to pay off my car loan and still have enough remaining to take care of my financial obligations. My monthly payment is under 100 dollars. I'm very happy. I had not realize how much financial stress was affecting me. The loan officer was very patient and kind. She sent me the forms to my email. I signed them and returned them to her and, the money is in my account right now. I thank God and I thank Point Breeze Credit Union. They are prompt, thorough, professional and emphatic. Thanks very much Point Breeze Credit Union. I really appreciate you. Thank you for your service!
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September 2021 by Kirsten G.
Olga R. Is amazing! We have been members for years. The customer service is 5 stars! Point Breeze has the best interest rates. Thank you so much Olga and Point Breeze!
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May 2021 by Deborah Millar
Super clean bank! Super friendly people. I have been a member since I was a kid and have always had a great experience.
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April 2021 by Walker Texas Ranger
Used to really be great service from Point Breeze CU, but seems like things have changed lately. I have financed my last 5 or so autos thru PB and don’t even compare rates because it was so convenient. I applied for a boat loan recently and they couldn’t accept the fact the boat would be registered in a state other than my state of residence. Maybe they just don’t do many boat loans and didn’t seem to want to bother to learn the differences with a moored boat in a state other than primary residence.
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November 2020 by Bethany Szczesny
I belong to another credit union that has no branches near me. It is greatbi can go there and use their ATM for my account!!
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April 2020 by Rob Borie
My wife and I opened an account here with no issues. They asked to pull our credit but we simply denied and were able to open an account with no issues. They ask to see what you qualify for in the event you'd like to transfer any existing loans. If you're not interested, simply state so and deny the credit pull. The terms for the increased checking APR are clearly outlined on their website; and was also explained when we went to open an account in person. My only gripe would be that this location does not have a card maker on site so we had to wait 5 business days for our cards to arrive in the mail; a bit longer for our checks. Other than that, it was a smooth experience.
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March 2020 by Matt Kluth
They advertise 3% interest on checking plus but they do not disclose all the requirements on their website. It's a misleading advertisement on purpose! Make sure you sign up to switch to a checking plus account first or you don't get any interest on your checking accounts. The banks are making way to much money on our checking and savings!
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October 2019 by Abby L
Just make sure that when they ask your permission to pull your credit for a regular account opening you can say no and be still able to open the account. I did not like the fact that after asking twice it that was a requirement for opening an account, I was given the impression that it was a requirement and then be told after all that it was not. I did mentioned to the representative (not disclosing her name) that my ultimate goal was to refinance my car loan but did not tell her I was doing that right away so there was no reason to want to pull my credit just for a regular checking and savings account opening. That truly upset me because I hate my credit being pulled if it's not necessary since that drops the credit score.
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January 2019 by Melissa Phoenix
They will put through larger items first even though smaller ones hit first- so they can charge you several fees instead of 1 fee. Very unethical!!!!!
