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August 2023 by Grant Slater
Tyler was very professional and friendly!
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December 2022 by Jill Mc
We have been on the fence about buying a mattress for the last couple of years. We went to Magic Mattress and immediately trusted the gentleman who helped us (turns out he is the owner). He was knowledgeable and sincere. We decided to buy the mattress set and he kindly offered to deliver it to us tonight, by himself. This really couldn't have been a better experience and I will recommend them to everyone.
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January 2022 by Joe Mraz
I haven't bought a mattress in at least 20 years (10 years longer than I should have...). Prices floored me; but if you have to pay those prices, none of the Big Names seemed 'worth it', until I tried the HD Super Duty mattresses at Magic..! And, with a 20 (Twenty) Year Warranty, well.....I'll be dead by then...lol. HDs are definitely "Worth It"..!!
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January 2020 by Toddy Jones
Owner was on hand and very knowledgeable! Delivered Mattress to my door and helped me set it up! Fabulous Experience! Would repeat!
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April 2019 by Jenn Saulsbury
Bought 2 mattresses from Magic Mattress 6 years ago. Went in to talk about the warranty because our mattress has sunk 2 inches. He has done nothing but give me the run around and so is Simmons Mattress Company.
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September 2018 by Theresa Layton
Honest owner, products made in the USA, 3rd time repeat customer. A++
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May 2018 by David Rawlings
Great place to get a mattress.
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June 2017 by Stefan
Don't bother with this place. Wait till a warranty issue arises and see how fast they give you the run around. They will play the blame game with the dealer.
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April 2017 by Dawn Cullum
PLEASANT! Bill was wonderful, he didn't swarm us when we walked in the door! We came back for a second time on Thursday to make our purchase, they delivered our KING size mattress THE VERY NEXT DAY!! I expected to have to wait until the next week, but not at MAGIC MATTRESS! WHAT A WONDERFUL EXPERIENCE BUYING A BED! Thanks Bill, Dawn & Allen Cullum
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February 2017 by Kevin Beardsley
Don't bother with this place. Wait till a warranty issue arises and see how fast they give you the run around. They will play the blame game with the dealer.
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October 2015 by Duari W.
So I had what started out being a very bad experience but the Owner's customer service is superb! I went in to the showroom one Saturday attempting to find a new mattress as mine was causing lower backpain. I spent at least 15 minutes testing out every mattress I was considering. I wasn't looking at prices just going by feel. I decided on a Paramount back saver FN. I purchased and paid that day and delivery was scheduled for Monday evening!!!!! It doesn't get much better than that! However, after the mattress was delivered it felt NOTHING like the mattress I tested in the showroom floor! The second my daughter jumped in it she said "you picked this? It is hard as a rock!" Sure enough I try it out and it is WAY harder than the one on the showroom. I decide to give it a try. So the first night I slept in it my shoulder and hip hurt like hell by morning and by day three I felt like I had had a minor fender bender I was in so much discomfort and I also started experiencing numbness and tingling in the shoulder and hip! I called and spoke to the store manager and quite frankly he was rude and even hung up on me after telling me that I would have to bring the mattress in to the showroom! (Now if I had to have it delivered that means I don't have a way to transport it, right?!) then after I call this guy back and explain that we must have been disconnected because I cannot fathom that he would be so unprofessional as to hang up on me I explain my issue again. He tells me I need to speak with the owner Bill but he will not be available until Saturday. Now at this point it is Wednesday and the thought of sleeping on this slab of granite for even 2-3 more nights makes me want to cry so I ask again if there is any way at all to speak to Bill before Saturday. He says no. Then I recall there is a store in Eldersburg. I call there and they inform me that Bill will be there on Friday! At this point I am thinking I made a huge mistake doing business with this company. However when I speak to Bill on FRIDAY he says to come in in Saturday he just got a new bed from the same mfr in and he thinks I will love it. He remembered that I liked that company because it is a USA company. Assembled in USA with USA materials. I go in and fall in love with this new mattress. And Bill delivers it Monday evening. No muss no fuss! The only reason I didn't give 5 stars was that horrible office manager!
